The telesales representative (Sean) was very helpful with the choice of hifi as an anniversary present for my husband. The system is perfect for our home and my husband loves it! The amp alone(Cambrid... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The telesales representative (Sean) was very helpful with the choice of hifi as an anniversary present for my husband. The system is perfect for our home and my husband loves it! The amp alone(Cambrid... もっと見る
企業が回答しました
Received a call back after requesting information about a Samsung soundbar via email. Staff member talked me through the features and answered all of my questions knowledgeably. Bought the item and re... もっと見る
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Fantastic advice, customer service, and communications from Bromley's Richer Sounds shop staff. Exceptionally speedy service. Internet radio/CD unit available for collection from the store within just... もっと見る
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Always had brilliant professional knowledgeable advise. Been a customer for over 25 years. I met Shaun 18 months ago when he was just begining and now he's a smart trustworthy person.
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The telesales representative (Sean) was very helpful with the choice of hifi as an anniversary present for my husband. The system is perfect for our home and my husband loves it! The amp alone(Cambridge) was worth the majority of the price and the Denon deck and Wharfdale speakers are brilliant. The staff answer promptly and are very friendly.

Richer Sounds - Bromley からの回答
Fantastic advice, customer service, and communications from Bromley's Richer Sounds shop staff. Exceptionally speedy service. Internet radio/CD unit available for collection from the store within just 24 hours. of ordering by 'phone . A very pleasant and easy purchase at a very competitive price. I will certainly use Bromley's Richer Sounds store for future purchases. Many thanks to Tom and the 'crew' for their exceptional customer care and service. Very highly recommended Five Star service.

Richer Sounds - Bromley からの回答
Unfortunately product was not working as it should but Tommy from Bromley branch is currently looking into this for me, as always superb customer service.

Richer Sounds - Bromley からの回答
Always had brilliant professional knowledgeable advise.
Been a customer for over 25 years.
I met Shaun 18 months ago when he was just begining and now he's a smart trustworthy person.

Richer Sounds - Bromley からの回答
Received a call back after requesting information about a Samsung soundbar via email. Staff member talked me through the features and answered all of my questions knowledgeably. Bought the item and received it when I was told it would arrive. Great price, too.

Richer Sounds - Bromley からの回答
Staff was helpful and keen to find the right tv for me.

Richer Sounds - Bromley からの回答
Sales reps were busy when I first walked in which I appreciate. However it took a little long for one of them to make eye contact verify my presence, but once they did I waited around.
I must say though, had I not pretty much made up my mind to purchase that day, and was browsing with possible intentions of buying, I may have walk out, because the store is awkwardly small, and when you are not being immediately acknowledged by some means of communication, it becomes a little weird and you do find yourself asking yourself very quickly "Can they not see me".
The sales reps was very pleasant and informative. I think I was served by a Manager if I'm not mistaken. Him and his colleague seem to combine well with each other, not cluttering information or talking over each other. I enjoyed the brainstorming and the sales experience regarding the items I was comparing, and appreciated their honesty. They listened well and did not over complicate Reponses to my questions.
From me to Richer sounds, You have always providing good customer service on my visits, but better than this, you have always providing good pricing. Stick to this motto, and you will achieve your customer for life goal. I am 42 and made my first purchase in my early teens.
Till the next time...
Kind Regards
Satisfied Customer.
Tommy and Matt at Richer Sounds Bromley store provided excellent and very professional advice to help me decide which 55 inch TV would be the best one to purchase based on the information l provided. It was a real pleasure to receive such informative advise and l highly recommend Richer Sounds Bromley for all Audio needs having also purchased previous items via this store.

Richer Sounds - Bromley からの回答
Excellent service in Bromley shop. I loved the way I was served. Very well organised.

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
Helpful, knowledgeable staff. Explained in details aspects difficult to grasp. Kind and considerate. Polite.

Richer Sounds - Bromley からの回答
Price of turntable. Delivery schedule and ease of purchase. Not forgetting the great richer sounds guarantee. Can't beat them.

Richer Sounds - Bromley からの回答
Prompt answering of initial call, superb help from store & satisfied like previous purchase.
Well done , very happy to recommend

Richer Sounds - Bromley からの回答
I called at the shop at 10.40am not knowing that the opening time was midday. Paul came to the door and let me in. He couldn’t have been more helpful and knowledgeable and I bought the television most suited for my needs.
It arrived at my flat three days later and I am delighted with it. This was the sort of service I have always got from Richer Sounds.

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
Phone sale that was given as much attention and support as if I'd be there in person. Very impressed.

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
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