Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... もっと見る
企業が回答しました
The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... もっと見る
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First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... もっと見る
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I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Ordered the TV via the Bromley branch. The manager, Matt, together with Jerome and Paul, were excellent.
The TV was delivered by a 2 man TV, which arrived on the date/time specified.
I have reffered Richer Sounds to family & friends.

Richer Sounds - Bromley からの回答
I ordered my TV from the shop on Tuesday 15 September and after a whole week it still has not been collected let alone delivered!

Richer Sounds - Bromley からの回答
Matt and paul helped me buy a TV even got a six year warranty the staff were brilliant very helpful would not hesitate in going back my next purchase will be In richer sounds Bromley

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
Visiting your shops is always a nice experience. I like the product I bought and was delivered promptly.

Richer Sounds - Bromley からの回答
Excellent customer service, Matt from Bromley is always helpful

Richer Sounds - Bromley からの回答
Very good company buy from them regularly good customer service

Richer Sounds - Bromley からの回答
I had a good opportunity to demo a REL Tzero MKIII subwoofer on a Sunday, which was very convenient.
The salesperson asked what gear I would use the sub with, namely KEF LS50s and a Naim pre and power amp.
Although the Bromley shop was busy I still felt the REL was right for me. I made the purchase a few days later and it arrived safely September 3rd. Ordering a delivery were excellent.
I now have a system that benefits a great deal from adding the subwoofer, although it took a lot of time and effort to set it up at the optimal location, which is to be expected.
My reason for only awarding 4 stars has to do with my Naim pre-power amp. I followed the REL instructions for the high level input connection to my NAP 100 power amp. After about 15 minutes the sound cut out - the NAP 100 was too hot to touch. A quick bit of googling soon showed that the subwoofer should have been connected via the speaker terminals. This exception is not mentioned in REL’s manual but is a known issue in Naim chat forums. My power amp recovered but I think it would be good if staff could offer this important tip to future Naim owners buying subwoofers.
All told though, I’m delighted with my Richer Sounds purchase !

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
Went to the Bromley branch looking for a new hifi. Spoke to Jerome who took a huge amount of time and effort to point us in the right direction. Set up a system there and then for us to compare speakers etc. only one of the items was in stock but next day delivery was promised. Sure enough everything else arrived on time 10.00 the next morning. Cannot recommend this shop too much, a very good experience all round.

Richer Sounds - Bromley からの回答
World class service
The boys at Richer Sound Bromley were amazing with their service and knowledge. Highly recommended.

Richer Sounds - Bromley からの回答
Professional service and very helpful when I wanted to change my order. Matt was very helpful in taking my order and following up when I asked for a change.

Richer Sounds - Bromley からの回答
The knowledgeable and friendly staff in the Bromley branch.

Richer Sounds - Bromley からの回答
Helpful and patient, very knowledgeable and the TV we bought is excellent

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
Very helpful staff and I received an excellent service.

Richer Sounds - Bromley からの回答
The passion and knowledge of the salesman in the speakers he sells was very impressive. Nothing was too much bother, didn’t hurry or pressurise us to make a decision.
We were so impressed we went back 3 days later and bought a second item.

Richer Sounds - Bromley からの回答
Thomas - his helpfulness, knowledge and patience answering questions, checking stock across the group, and being independent, realistic and balanced when providing speaker and turntable advice.

Richer Sounds - Bromley からの回答
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