Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... もっと見る
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First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... もっと見る
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I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
48 East Street, BR1 1QW, Bromley, 英国
- 0333 900 0051
4.9
優良
1463件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Superb customer service
Superb customer service.
Called for advice on a tech issue, got information regarding a component that took considerable experience to know.
The team has always been excellent, especially at the Bromley store.
2026年8月14日
Richer Sounds - Bromley からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Richer Sounds - Bromley からの回答
Thanks for your kind review, we look forward to your next visit.
Quick response and good service.
2026年8月13日
Richer Sounds - Bromley からの回答
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds - Bromley からの回答
Thanks for your feedback, great to read you were happy with our service.
Great advice and friendly service
Great advice and friendly service from the Bromley team, in particular Tommy who looked after me.
2026年8月3日
Richer Sounds - Bromley からの回答
Thanks for your kind review, we look forward to your next visit.
Richer Sounds - Bromley からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent friendly service with great…
Excellent friendly service with great advice and no pushy salespeople
2026年8月3日
Richer Sounds - Bromley からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer sounds have great staff Tommy is…
Richer sounds have great staff Tommy is very helpful and very polite done me a great favour.. will always go back to buy from these boys as they are extremely professional. Thanks boys for all your help
2026年7月31日
Richer Sounds - Bromley からの回答
Thanks for your great feedback and for supporting local business.
Great ordering and delivery experience…
Great ordering and delivery experience like always 👌
2026年7月30日
Richer Sounds - Bromley からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Site visit was carefully done by Jerome…
Site visit was carefully done by Jerome who made sensible recommendations, and to overcome delivery issues suggested that the TV was sent to the shop for the Installer to collect before bringing it to my Godmother's property.
2026年7月30日
Richer Sounds - Bromley からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds has a store not too far…
Richer Sounds has a store not too far from me. They didn't have the speaker I wanted in store but ordered it from the warehouse and it was delivered very quickly. They called to say it was ready to pick up. The store was welcoming with friendly helpful staff. I would recommend them.
2026年7月24日
Richer Sounds - Bromley からの回答
Thanks for your feedback, great to read you were happy with our service.
Very friendly
Very friendly, helpful service. Made me feel at ease. Tommy helped smooth my anxiety over the delayed delivery by being calm and reassuring. The installation was quick and efficiently done. Very happy to purchase from Richer Sounds Bromley again and would recommend to friends.
2026年7月23日
Richer Sounds - Bromley からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Explained what I wanted
Explained what I wanted. Staff were v helpful in buying the needed product.
2026年7月20日
Richer Sounds - Bromley からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Always an excellent experience!
2026年3月24日
Richer Sounds - Bromley からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I bought amplifier turntable and…
I bought amplifier turntable and streaming device from Bromley shop. They are very good stuff work in this shop. Very polite and helpful.
2026年7月21日
Richer Sounds - Bromley からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Efficient to time and delivered date…
Efficient to time and delivered date and time expected.
2026年7月20日
Richer Sounds - Bromley からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Home cinema projector.
Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would highly recommend them to anyone looking for a home cinema option.
2026年7月25日
自発的なレビュー
Richer Sounds - Bromley からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent customer service
Best customer service I have had for a very long time, both from telesales, and from the Bromley branch.
2026年7月15日
Richer Sounds - Bromley からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Good advice at the right price…
Good advice at the right price definately be shopping there again.
2025年11月5日
Richer Sounds - Bromley からの回答
Thank you for your 5 star review!
Great service when I visited Bromley…
Great service when I visited Bromley shop in person, the following day I made an order and few days later it was delivered with care.
2026年7月13日
Richer Sounds - Bromley からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
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