Richer Sounds - Bromley レビュー 

1,409
TrustScore 5段階評価の5

4.9

48 East Street, BR1 1QW Bromley, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... もっと見る

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5つ星のうち5の評価

I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... もっと見る

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5つ星のうち5の評価

Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... もっと見る

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企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1409件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(1,409)

過去12か月のレビュー数: 24,895

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really great store

Really helpful staff . I asked if they could match a price i had seen from another competitor, they not only said yes but actually found they had lower package price on the marantz cd6007 , marantz amp and Bowers & Wilkins speakers for my partners Xmas pressie.
Great service , very helpful and knowledgeable .

2025年12月26日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Held my item until I got there.

They kept the last turntable aside for me, and also happily gave me a £10 discount for joining the VIP club

2025年12月24日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Ordered online on Saturday before…

Ordered online on Saturday before Christmas was able to pick up in store on Tuesday excellent communication with the team. Got exactly what we wanted at a good price

2025年12月22日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

CD player

I was able to park directly opposite the Bromley shop and my CD player was carried to my car for me.

2025年12月19日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

PHILIPS Ambient 43 inch…

Matt went out of his way to source the TV bought in Nov as the new stock was not coming in until the New Year as this was a Christmas Present I was not happy

2025年11月23日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Bromley team are excellent

The staff instore are very friendly, knowledgeable and helpful. They were able to advise suitable products within my budget. Delivery service was quick and efficient. Can’t fault.

2025年12月13日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great service from friendly staff

Call centre busy calls go to stores, I was so lucky to get through to Matthew at the Bromley branch. Friendly, full of know how and gave me an excellent deal. With a 6 year warranty of course ;) Thanks Matthew

2025年12月19日
自発的なレビュー
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The personal help of Matt at Bromley…

The personal help of Matt at Bromley despite not receiving speakers lost by DPD he has lent me speakers so I have some over Christmas until mine are found or come back in stock . I suggest you sack DPD. Happy Christmas.

2025年12月11日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Top service from Matt!

I bought some QED speaker cable from the Bromley store and there was an issue with one of the banana plugs. Matt came to my house to sort it for me. Amazing service!

2025年11月28日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Was looking for a hifi set after much…

Was looking for a hifi set after much research i settle for Richer sounds Bromley,
I met Jerome he was so welcoming and enthusiastic after describing what I was looking for he made a few recommendations and setup the studio so I could have a listen to the equipment, he generated a quote for a few items for Me to have a think about, there was no hard sell
After a few days I return and met with Jerome after much discussion I settle for the Arcam A5 plus Amp and the Wharfedale EVO 5.3 speaker to get me started, more equipment to follow
Jerome is an asset to Richer sounds he made my experience enjoyable

2025年12月1日
5つ星のうち5の評価

Staff both in shops and telesales very…

Staff both in shops and telesales very helpful. Finally listening to my teenager LPs again and somehow I still know all the words after 25 years. Just don’t ask me what I did last week…great little turntable, very easy to set up.

2025年12月5日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Richer Sounds consistently delivers…

Richer Sounds consistently delivers beyond expectations. Although this was a relatively small purchase, I was impressed by the Bromley branch’s level of attention, excellent advice, and swift delivery. The staff are highly knowledgeable and genuinely passionate about the products they sell. I highly recommend this store, which stands well ahead of its competitors.

2025年12月6日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Quality Goods. Great service!

Team provided knowledgeable advice in regards to product and installation needs. Tommy stepped in when the on line ordering system struggled. Thanks Tommy!

2025年12月1日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Customer service has been outstanding

Customer service has been outstanding! Thanks again to Matt and Tommy for supporting with my original faulty TV which couldn't be fixed. Which lead to a purchase of a new TV with a gift voucher which was very much appreciated. I am happy with my new TV. As well I have been a customer of Richer Sounds for fair few years and the customer service has always been very good. Thanks again.

2025年11月27日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Bought a tv during Black Friday

Bought a tv during Black Friday. Customer support was really helpful and accepted “price match” twice afterwards.
The delivery was fast and smooth

2025年12月1日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち4の評価

I Love TVs

My recent visit to the Bromley branch was a good experience. The store is outdated but the staff were very helpful. The main reason why I used RS is be they give you the same price as other stores like Currys and other out lets without the added insurance cost. I've now bought four TV for my family and touch wood no issues. So, not yet tested the warranty or, company's customer service.
👍🏿

2025年11月30日

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