Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... もっと見る
企業が回答しました
I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... もっと見る
企業が回答しました
I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... もっと見る
企業が回答しました
Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Really helpful staff . I asked if they could match a price i had seen from another competitor, they not only said yes but actually found they had lower package price on the marantz cd6007 , marantz amp and Bowers & Wilkins speakers for my partners Xmas pressie.
Great service , very helpful and knowledgeable .

Richer Sounds - Bromley からの回答
Quick delivery and a great price!! Top shop for hifi. Brilliant sales too!!

Richer Sounds - Bromley からの回答
They kept the last turntable aside for me, and also happily gave me a £10 discount for joining the VIP club

Richer Sounds - Bromley からの回答
Ordered online on Saturday before Christmas was able to pick up in store on Tuesday excellent communication with the team. Got exactly what we wanted at a good price

Richer Sounds - Bromley からの回答
I was able to park directly opposite the Bromley shop and my CD player was carried to my car for me.

Richer Sounds - Bromley からの回答
Matt went out of his way to source the TV bought in Nov as the new stock was not coming in until the New Year as this was a Christmas Present I was not happy

Richer Sounds - Bromley からの回答
The staff instore are very friendly, knowledgeable and helpful. They were able to advise suitable products within my budget. Delivery service was quick and efficient. Can’t fault.

Richer Sounds - Bromley からの回答
Staff were knowledgeable and helpful for my questions. Great service.

Richer Sounds - Bromley からの回答
Call centre busy calls go to stores, I was so lucky to get through to Matthew at the Bromley branch. Friendly, full of know how and gave me an excellent deal. With a 6 year warranty of course ;) Thanks Matthew

Richer Sounds - Bromley からの回答
The personal help of Matt at Bromley despite not receiving speakers lost by DPD he has lent me speakers so I have some over Christmas until mine are found or come back in stock . I suggest you sack DPD. Happy Christmas.

Richer Sounds - Bromley からの回答
I bought some QED speaker cable from the Bromley store and there was an issue with one of the banana plugs. Matt came to my house to sort it for me. Amazing service!

Richer Sounds - Bromley からの回答
Was looking for a hifi set after much research i settle for Richer sounds Bromley,
I met Jerome he was so welcoming and enthusiastic after describing what I was looking for he made a few recommendations and setup the studio so I could have a listen to the equipment, he generated a quote for a few items for Me to have a think about, there was no hard sell
After a few days I return and met with Jerome after much discussion I settle for the Arcam A5 plus Amp and the Wharfedale EVO 5.3 speaker to get me started, more equipment to follow
Jerome is an asset to Richer sounds he made my experience enjoyable
Staff both in shops and telesales very helpful. Finally listening to my teenager LPs again and somehow I still know all the words after 25 years. Just don’t ask me what I did last week…great little turntable, very easy to set up.

Richer Sounds - Bromley からの回答
Richer Sounds consistently delivers beyond expectations. Although this was a relatively small purchase, I was impressed by the Bromley branch’s level of attention, excellent advice, and swift delivery. The staff are highly knowledgeable and genuinely passionate about the products they sell. I highly recommend this store, which stands well ahead of its competitors.

Richer Sounds - Bromley からの回答
Since I though all TVs recorded in this day & age (& my previous Sony did), I never thought to ask and wasn't given the info that the Sony I bought didn't. Still, we have catchup on most stations I suppose.
Team provided knowledgeable advice in regards to product and installation needs. Tommy stepped in when the on line ordering system struggled. Thanks Tommy!

Richer Sounds - Bromley からの回答
ordered a new turntable and the item was sent to my local Weybridge branch and i picked the item the next fabulous service well done!!!!

Richer Sounds - Bromley からの回答
Customer service has been outstanding! Thanks again to Matt and Tommy for supporting with my original faulty TV which couldn't be fixed. Which lead to a purchase of a new TV with a gift voucher which was very much appreciated. I am happy with my new TV. As well I have been a customer of Richer Sounds for fair few years and the customer service has always been very good. Thanks again.

Richer Sounds - Bromley からの回答
Bought a tv during Black Friday. Customer support was really helpful and accepted “price match” twice afterwards.
The delivery was fast and smooth

Richer Sounds - Bromley からの回答
My recent visit to the Bromley branch was a good experience. The store is outdated but the staff were very helpful. The main reason why I used RS is be they give you the same price as other stores like Currys and other out lets without the added insurance cost. I've now bought four TV for my family and touch wood no issues. So, not yet tested the warranty or, company's customer service.
👍🏿
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