Richer Sounds were very friendly and very helpful when i visited to the shop on Hills road and subsequent phones calls researching TV's. I felt i was getting genuine advice from someone with knowl... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Richer Sounds were very friendly and very helpful when i visited to the shop on Hills road and subsequent phones calls researching TV's. I felt i was getting genuine advice from someone with knowl... もっと見る
企業が回答しました
Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る
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Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... もっと見る
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At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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What a great customer services you provide. I’m so happy with the projector I have got from you.
Great experience, as it is every time. I was given the time I needed to test the amp in the demo room, and also got prompt replies to my enquiries (big thanks to the store staff for the help and for putting up with me through what I think was a pretty loud demo). Love the new Roksan Atessa.

Richer Sounds - Cambridge からの回答
I really appreciate the free advice that you get in the stores from the enthusiastic team

Richer Sounds - Cambridge からの回答
Easy to use website, chose delivery to store. Staff really polite and friendly.

Richer Sounds - Cambridge からの回答
Simply cannot fault this company. Dealt with them several times throughout the years and they are always the most fuss-free, easy to deal with company. The staff are always friendly, and they actually know what they are talking about. Very refreshing that they train / employ actual experts to sell their products. I’ve dealt with many many different salespeople throughout the years and Richer Sounds always come out on top.

Richer Sounds - Cambridge からの回答
The customer service complete with friendly and helpful advice is why I prefer to shop at the Richer Sounds - Cambridge branch.
The staff are very professional and knowledgeable so that I know any questions I have will always be answered accurately.
My most recent purchase in November was a Mitchell and Brown TV JB-24DVD1811ST and this fulfilled all my needs as a TV to wall-mount in my bedroom. As advertised, the picture quality is excellent!

Richer Sounds - Cambridge からの回答
I went into the Cambridge store to buy E11C in ear headphones and made my purchase. All perfectly straightforward. Thank you. I’m ready to upgrade my TV options so I sought and easily achieved a conversation on what’s the latest popular size of TV screen, options on siting, size of support table, stands etc. I’m inexperienced in this regard but was treated with respect and good humour, obviously an appropriate two way exchange on the humour. A pleasant experience in my day and I made a promise to return in the early New Year to arrange a purchase. I will be doing that and look forward to it.

Richer Sounds - Cambridge からの回答
The staff at the Cambridge shop were really helpful and helped me choose my new speakers. They assisted in the set up both on the phone and in the store with my turntable. Friendly and a really good service all round. Thank you.

Richer Sounds - Cambridge からの回答
Well informed and very helpful staff.
Quote and payment system was easy to navigate, to arrange home delivery.
Slick and stress free logistics process.

Richer Sounds - Cambridge からの回答
Visited on a Sunday to replace a failing TV, ideally with something with a better picture clarity. Was in and out in 20 minutes, all questions answered and with what has turned out to be a vastly improved TV for Christmas. Bravo!

Richer Sounds - Cambridge からの回答
Generally pleased with service , blue ray player is a Christmas present so hopefully will be well received, Young man who served us was quite helpful

Richer Sounds - Cambridge からの回答
Knowledgeable and informative, told me exactly what I needed to know and which product I needed and it was ordered over the phone and arrived a 2 days. Excellent service.

Richer Sounds - Cambridge からの回答
I bought a TV & soundbar from the Cambridge store, the service was top-notch, the people were very kind and friendly and I got the best price. Thank you!

Richer Sounds - Cambridge からの回答
Tom was very helpful over the phone
He was polite and courteous and took the extra step to answer any questions I asked
Excellent service
Thank you

Richer Sounds - Cambridge からの回答
Staff gave me informed advice from the start, so I was able to choose a turntable that suited my needs and fell within budget. Really pleased with my purchase. Looks great and sounds brilliant.

Richer Sounds - Cambridge からの回答
Couldn't be happier with the service from Richer Sounds' Cambridge store - from first enquiry, to advice and demo and then delivery. Friendly, professional and highly recommended.

Richer Sounds - Cambridge からの回答
The click and collect delivery was great. Initially I have mistyped my email address. The store staff was helpful in sorting it out.

Richer Sounds - Cambridge からの回答
Quality products, very knowledgeable staff, a 5 star shop, thank you Richer Sounds.

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答
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