Richer Sounds - Cambridge レビュー 

1,764
•
TrustScore 5段階評価の5

4.9

25 Hills Road, CB2 1NW Cambridge, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る

企業が回答しました

5つ星のうち5の評価

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... もっと見る

企業が回答しました

5つ星のうち5の評価

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... もっと見る

企業が回答しました

5つ星のうち5の評価

I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1764件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,764)

過去12か月のレビュー数: 24,500件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Helpful and knowledgable staff

Helpful and knowledgable staff. Good prices. Good location but parking can be tricky.

2026年10月9日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Small store, excellent advice

I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere near as large as I had hoped, with only a few trial systems on show and no chance of seeing specific samples of what I had been recommended. However, the level of experience in the advice I received, and the responsiveness to follow-up emails keeps my rating at 5*.

2026年10月9日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

At the local branch I was able to talk…

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other staff.
And the 6 year warranty of course is important.

2026年10月7日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

cambridge branch ,spoke to paul over…

cambridge branch ,spoke to paul over phone great advice about XLR cable visited store to purchase great service with raff excellent alround,very quick delivery ,,

2026年10月5日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very happy with my new deck

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good value, as well as their central location.

2026年10月5日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

The guys in Cambridge branch went above…

The guys in Cambridge branch went above and beyond to try locate what I was looking for and found one in London. They shipped it Cambridge and I collected it with no hassle. - Great service and very helpful

2026年10月2日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

A wonderful experience of a telephone order of a new hifi

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively. Our new hifi arrived undamaged within the time frame quoted. We were kept informed along the way by email. The hifi was easy to set up and is working perfectly, the online instructions were very clear. We are delighted with the whole service from start to finish and will definitely use you again for home entertainment products and recommend you to family and friends, thank you.

2026年10月2日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

The sales team were very knowledgeable…

The sales team were very knowledgeable about their products and enabled me to make a decision as to which TV to purchase.
Delivery was quick and I was fully informed of the date and time of the delivery.

2026年9月29日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Transmitter for TV

Excellent service but I cannot get the transmitter to work - I need to read up more and view the Youtube videos before asking for assistance.

2026年9月29日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち4の評価

The service I received was excellent…

The service I received was excellent from the cambs store the only complaint I have is the part exchange deal on my Evo 150 which was very low against a Evo 300 but then I was given extra cash off the 300 which was acceptable the Evo 300 is an exceptional streamer Thanks

2026年9月29日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your feedback and for taking the time to leave us a review.

We're pleased that you found the additional reduction in price to be satisfactory.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

I don’t remember the name of the person…

I don’t remember the name of the person who I spoke to when I ordered my tv as I knew exactly what I wanted, and placed the order on the spot and paid for it I asked for next day delivery. The guy said that he would waver the delivery charge, and it was delivered the next day that made my day. Thanks you Richer Sounds

2026年9月24日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great service

Great service, great TV, the installer they recommended was fantastic.

2026年9月26日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Cambridge branch excellent

Visited the Cambridge branch and was served by Raff. He was very knowledgeable and helpful. We went away very happy and would definitely come back to add to our set up.

2026年10月3日
自発的なレビュー
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Well here we are again Richard sounds…

Well here we are again Richard sounds what can i say just a wonderful place to shop I recently bought a new system first off I had a problem with it but to cut a long story short phoned Richard sounds Cambridge spoke to Paul sorted problem out just like to say top service thank you again 👍

2026年9月19日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Always get my TV’s etc from Richer…

Always get my TV’s etc from Richer Sounds in Cambridge. Once again… superb service and well looked after by Paul…. Thank You 👍

2026年9月18日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Outstanding product

Outstanding product, price and service

2026年9月18日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Expert advice

Expert advice, quality service and a reasonable price - what more would you want?

2026年9月14日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報