Richer Sounds were very friendly and very helpful when i visited to the shop on Hills road and subsequent phones calls researching TV's. I felt i was getting genuine advice from someone with knowl... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Richer Sounds were very friendly and very helpful when i visited to the shop on Hills road and subsequent phones calls researching TV's. I felt i was getting genuine advice from someone with knowl... もっと見る
企業が回答しました
Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る
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Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... もっと見る
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At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Staff were very attentive, knowledgeable and helpful. Didn't feel as though we were being rushed.

Richer Sounds - Cambridge からの回答
Onkyo C30 - prompt delivery & very pleased with sound. A big improvement on my old (very old) CD player.

Richer Sounds - Cambridge からの回答
Had to send two Lenco turntables back to Amazon due to wow/flutter. The advice from Richer Sounds really helped make the right decision and I knew I had support if needed.

Richer Sounds - Cambridge からの回答
Got my daughter a new TV from Richer Sounds I have been a customer there for over 25 years . Best prices best guarantees , and very nice people to deal with .
Why go anywhere else

Richer Sounds - Cambridge からの回答
The sales person (Tom?) did an excellent job, and the purchase experience was first class.
An area I feel Richer Sounds could improve is explaining how to use the product. Modern TV’s are now so complex that a series of evening classes would be needed to understand it.
I simply cannot work out how to create a favourite channels list, and I regards myself as pretty well up on this sort of thing.
The operating system on this TV is baffling in the extreme. I have downloaded the so called instruction manual from the manufacturer, and that is no help at all.
The picture quality is excellent, I just need to work out how to set it up.

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答
Unhappy experience with two non-performing systems (same equipment!) but speedy change of manufacturer and rapid delivery saved the day. Excellent recovery and service.

Richer Sounds - Cambridge からの回答
Richer Sounds Cambridge is a very friendly and knowledgeable branch. I have been messaging them for the past year tailoring a suitable audio system for my budget. Even though I significantly went over my budget they were not pushy about this. Tom was very helpful throughout the purchase. The reason it is a 4 star rating rather 5 was largely due the not so great post-sale experience where I had to contact them a couple of times to check the system had arrived and ready for collection. Otherwise can't fault them. Purchased a CXC-CXA81 and Dali Oberon3 setup. Sounds great!

Richer Sounds - Cambridge からの回答
My order was placed over the phone and assistant who helped me was absolutely amazing. Very pleasant, knowledgeable and helpful.

Richer Sounds - Cambridge からの回答
Went to discuss our need to replace our kitchen stereo and record turntable.
Olivia dealt with us and gave us a number of options. There was no hard sell but very informative advice and help. Following our conversation we did spend more than intended but came away knowing we had made the right decisions. Excellent service.

Richer Sounds - Cambridge からの回答
Unfortunately my Marantz Cinema 30 was broken when I've received it. It was supposedly after servicing anyway? Big dissapointment. Refund was pretty quick and manager Paul was very helpfull.

Richer Sounds - Cambridge からの回答
Have used RS many times but went into Camb store Tom was very helpful and professional ..

Richer Sounds - Cambridge からの回答
Great guys in the shop but didnt follow up on my order as rhey admitted they forgot.
Hence the low score...
Poor show Cambridge branch

Richer Sounds - Cambridge からの回答
I was given plenty of time to listen to amplifier so I could make a decision. It wasn't an expensive amp I couldn't have complained if the session was half as long.
But try to solve the static problem! I was getting enormous sparks, some sort of earthing must be possible

Richer Sounds - Cambridge からの回答
Excellent communication re: delivery and very prompt delivery. Our television arrived 5 days earlier than the original delivery date!

Richer Sounds - Cambridge からの回答
Great advice. Wanted a good sound quality home theatre system to go with Yamaha rear speakers we already have.
Paul recommended Marantz cinema 50 and after a demo we chose oberon 5's and centre speaker to match. All work well together and sound is excellent with clear vocals and deep bass.
Considering adding a sub in the near future and Paul recommended the Rel T5x to match the oberons.

Richer Sounds - Cambridge からの回答
Very helpful advice and simple ordering process.
After an in-store visit and chat, Olivia managed the follow up phone call and order which was simplicity in itself - and promotional discounts were applied without having to ask!

Richer Sounds - Cambridge からの回答
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