Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る
企業が回答しました
At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... もっと見る
企業が回答しました
Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... もっと見る
企業が回答しました
I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service. Wanted a sound bar I had three in mind TJ recommended the one I had as first choice. Extremely knowledgeable and helpful

Richer Sounds - Cambridge からの回答
ALWAYS have a great experience with Richer sounds, that’s why I’m a regular customer when it comes to big tv appliances.

Richer Sounds - Cambridge からの回答
Good reviews and advise from R.S as always
The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and features seemed as good if not better a very good 6 year warranty helped the decision & purchase from Richer Sounds I will be back thanks-

Richer Sounds - Cambridge からの回答
So many companies these days deliver mediocre/poor service and it makes a refreshing change to do business with a company that knows about the products they are selling.
Richer Sounds also makes the customer feel valued, again a bit rare these days.
Although I knew what I wanted to buy, Paul was very helpful in answering some technical queries about the product and arranged very prompt delivery.
Post sale I had one or two questions which were also dealt with immediately.
This is what customer service is all about and encourages me to go back for any future purchase. Fully recommend.

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答
Called the Cambridge shop to enquire about noise cancelling earbuds and TJ was really helpful, listening to my requests and came up with the Nothing earplugs as an option. Went in next day and purchased some. Nice relaxed service and informative information. Very happy

Richer Sounds - Cambridge からの回答
Deputy store manager for cambridge (Paul I think) was really helpful, super friendly and knows his stuff. Suitably impressed and will continue to use richer sounds because of this experience.

Richer Sounds - Cambridge からの回答
First class as always. Got excellent advice on the right tv's to get when i called the sales phone number and unlike most places you call none of the stupid talking to a machine nonsense.
Been using Richer Sounds since the 90s and always my first and only choice for tv or hi fi.
Use this company with confidence.

Richer Sounds - Cambridge からの回答
Tremendous experience. It's the first time of buying something from Richer Sounds, but a brand which obviously takes customer service seriously. Tom from Cambridge was brilliant in helping me get a new UST projector and getting it for a competitive price so I will definitely be keeping them top of the list for future AV purchases.

Richer Sounds - Cambridge からの回答
Excellent advice from Paul at Richer Sounds Cambridge !! . Everything i could ever ask was explained clearly and am now blown away by the picture on my new LG TV. Who could ask for more

Richer Sounds - Cambridge からの回答
Staff were helpful and supportive - made the whole experience very simple.

Richer Sounds - Cambridge からの回答
Excellent competent company - gave reasonable advice on headphones, good communication and overall experience. Thoroughly recommended!

Richer Sounds - Cambridge からの回答
I have trusted Richer Sounds ever since the owner made the lovely gift of the firm to the staff when he retired. I had several headphones in mind, but when I found Richer Sounds sold one on those on my shortlist, my decision was made.
I enjoyed viewing the range of electronics in the shop.

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答
I have been buying kit from them for over 20 years and just ordered up another Monitor Audio speaker package including sub woofer. The experts in their Cambridge shop are always there on the phone to help and advise, even with my old Denon 6400 avr that I have just moved to my PC they are on hand for tricky technical tips getting it working.

Richer Sounds - Cambridge からの回答
What can l say “nothing” if you are reading this you are wasting your time.
Just have a good look at what’s on offer, in store, online, what ever method you have, make your mind up, look at the offers that go with it and buy.
That’s it, you can go and get stitched up somewhere else now, because that will never happen at Richer Sounds. I could say so make you would not beleave me, so just do it and sit back and enjoy your purchase.
I KNOW NOW DO IT

Richer Sounds - Cambridge からの回答
Great experience, very happy with product. I think they need to up sales people at the weekend

Richer Sounds - Cambridge からの回答
Good advice , good prices and efficient delivery , not the first or last time i will buy from this company

Richer Sounds - Cambridge からの回答
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