Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る
企業が回答しました
At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... もっと見る
企業が回答しました
Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... もっと見る
企業が回答しました
I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Cambridge からの回答
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was called Tom) was patient and he eventually resolved the problem.

Richer Sounds - Cambridge からの回答
I decided to get a new radio for the kitchen and came across Ruark through Richer Sound. Unlike other retailers Richer sounds provided another 4 years warranty for free on top of the two years manufacturers warranty. Olivia at the Cambridge nranch was extremely helpful helping me with placing my order and the sound and build quality of the Ruark R2 Internet radio is seriously good.

Richer Sounds - Cambridge からの回答
Great service with knowledgeable staff (very difficult to find these days), good range, and competitive pricing. What more can you ask for. Highly recommend

Richer Sounds - Cambridge からの回答
Fantastic Company, I cannot praise them enough and particularly there TV warranty is unbeatable.

Richer Sounds - Cambridge からの回答
Excellent customer service.
Tom was very helpful when we collected TV.
Thank you.

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答
Efficient service, friendly and helpful staff, price competitive. And a UK company too.

Richer Sounds - Cambridge からの回答
Ordered online to be collected at the Cambridge shop. Was available the next day.
Very responsive and friendly staff.

Richer Sounds - Cambridge からの回答
I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me a discount. Well, I am not a spring chicken and don't understand the technology. Bravo, Richer Sounds! You could advertise the 'Old Gits Club'!

Richer Sounds - Cambridge からの回答
TJ in the Cambridge store was helpful, patient and knowledgeable.
Delivery service as also excellent.

Richer Sounds - Cambridge からの回答
Had a great experience ordering from Richer Sounds in Cambridge recently. They had an offer on some headphones i was looking for. Ordered for collection from the store and they were ready to collect the next day. Communication on the status of the order was great and the staff member i dealt with very helpful and friendly. Great store, great people

Richer Sounds - Cambridge からの回答
excellent comms and price, perfect delivery team and great product.

Richer Sounds - Cambridge からの回答
I ordered a Denon RCD-M41DAB (Silver) from Richer Sounds online on Saturday evening but unfortunately forgot to apply my discount voucher before completing the purchase.
I called the Cambridge branch on Sunday morning to see if anything could be done. The manager checked my order, confirmed it had already been dispatched, and said he would follow up to see if the discount could still be credited to my account.
True to his word, the corrected amount was credited to my account on Monday, and he even took the time to call me personally to let me know everything had been sorted.
From placing my order on Saturday evening to having the issue resolved by Monday, the speed and professionalism were exceptional. This level of customer service is becoming increasingly rare. A big thank you to the Cambridge team for going above and beyond. I'll definitely be shopping with Richer Sounds again.

Richer Sounds - Cambridge からの回答
Richer Sounds are always a pleasure to deal with . They offer good advise, are very competitive on price and give fast efficient service.

Richer Sounds - Cambridge からの回答
Very helpful advisor in the shop. Didn't have the speaker I wanted in the shop but delivered to my home the next day. Great experience.

Richer Sounds - Cambridge からの回答
Advice from knowledgeable staff so that I bought an amplifier that worked well with my existing system and didn’t spend extra on something that would not sound any better.

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答
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