Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... もっと見る
企業が回答しました
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... もっと見る
企業が回答しました
I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... もっと見る
企業が回答しました
Good reviews and advise from R.S as always The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and featur... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Unfortunately my Marantz Cinema 30 was broken when I've received it. It was supposedly after servicing anyway? Big dissapointment. Refund was pretty quick and manager Paul was very helpfull.

Richer Sounds - Cambridge からの回答
Have used RS many times but went into Camb store Tom was very helpful and professional ..

Richer Sounds - Cambridge からの回答
Great guys in the shop but didnt follow up on my order as rhey admitted they forgot.
Hence the low score...
Poor show Cambridge branch

Richer Sounds - Cambridge からの回答
I was given plenty of time to listen to amplifier so I could make a decision. It wasn't an expensive amp I couldn't have complained if the session was half as long.
But try to solve the static problem! I was getting enormous sparks, some sort of earthing must be possible

Richer Sounds - Cambridge からの回答
Excellent communication re: delivery and very prompt delivery. Our television arrived 5 days earlier than the original delivery date!

Richer Sounds - Cambridge からの回答
Great advice. Wanted a good sound quality home theatre system to go with Yamaha rear speakers we already have.
Paul recommended Marantz cinema 50 and after a demo we chose oberon 5's and centre speaker to match. All work well together and sound is excellent with clear vocals and deep bass.
Considering adding a sub in the near future and Paul recommended the Rel T5x to match the oberons.

Richer Sounds - Cambridge からの回答
Very helpful advice and simple ordering process.
After an in-store visit and chat, Olivia managed the follow up phone call and order which was simplicity in itself - and promotional discounts were applied without having to ask!

Richer Sounds - Cambridge からの回答
What a great customer services you provide. I’m so happy with the projector I have got from you.
Great experience, as it is every time. I was given the time I needed to test the amp in the demo room, and also got prompt replies to my enquiries (big thanks to the store staff for the help and for putting up with me through what I think was a pretty loud demo). Love the new Roksan Atessa.

Richer Sounds - Cambridge からの回答
I really appreciate the free advice that you get in the stores from the enthusiastic team

Richer Sounds - Cambridge からの回答
Easy to use website, chose delivery to store. Staff really polite and friendly.

Richer Sounds - Cambridge からの回答
Simply cannot fault this company. Dealt with them several times throughout the years and they are always the most fuss-free, easy to deal with company. The staff are always friendly, and they actually know what they are talking about. Very refreshing that they train / employ actual experts to sell their products. I’ve dealt with many many different salespeople throughout the years and Richer Sounds always come out on top.

Richer Sounds - Cambridge からの回答
The customer service complete with friendly and helpful advice is why I prefer to shop at the Richer Sounds - Cambridge branch.
The staff are very professional and knowledgeable so that I know any questions I have will always be answered accurately.
My most recent purchase in November was a Mitchell and Brown TV JB-24DVD1811ST and this fulfilled all my needs as a TV to wall-mount in my bedroom. As advertised, the picture quality is excellent!

Richer Sounds - Cambridge からの回答
I went into the Cambridge store to buy E11C in ear headphones and made my purchase. All perfectly straightforward. Thank you. I’m ready to upgrade my TV options so I sought and easily achieved a conversation on what’s the latest popular size of TV screen, options on siting, size of support table, stands etc. I’m inexperienced in this regard but was treated with respect and good humour, obviously an appropriate two way exchange on the humour. A pleasant experience in my day and I made a promise to return in the early New Year to arrange a purchase. I will be doing that and look forward to it.

Richer Sounds - Cambridge からの回答
The staff at the Cambridge shop were really helpful and helped me choose my new speakers. They assisted in the set up both on the phone and in the store with my turntable. Friendly and a really good service all round. Thank you.

Richer Sounds - Cambridge からの回答
Well informed and very helpful staff.
Quote and payment system was easy to navigate, to arrange home delivery.
Slick and stress free logistics process.

Richer Sounds - Cambridge からの回答
Visited on a Sunday to replace a failing TV, ideally with something with a better picture clarity. Was in and out in 20 minutes, all questions answered and with what has turned out to be a vastly improved TV for Christmas. Bravo!

Richer Sounds - Cambridge からの回答
Generally pleased with service , blue ray player is a Christmas present so hopefully will be well received, Young man who served us was quite helpful

Richer Sounds - Cambridge からの回答
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