Richer Sounds - Cambridge レビュー 

1,765
•
TrustScore 5段階評価の5

4.9

25 Hills Road, CB2 1NW Cambridge, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Richer Sounds were very friendly and very helpful when i visited to the shop on Hills road and subsequent phones calls researching TV's. I felt i was getting genuine advice from someone with knowl... もっと見る

企業が回答しました

5つ星のうち5の評価

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る

企業が回答しました

5つ星のうち5の評価

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... もっと見る

企業が回答しました

5つ星のうち5の評価

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1765件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(1,765)

過去12か月のレビュー数: 24,662件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Didn’t quite price match the price I…

Didn’t quite price match the price I had found elsewhere but I accepted the reason for that and was happy with the price I paid.
Delivery was on the day stated.
Great service.

2026年3月13日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks very much for taking the time to leave your review. I’m pleased to hear you were happy with the final deal, even if we couldn’t quite match the alternative you’d seen. It’s also great to know everything was delivered as promised and that you felt well looked after throughout.

If there’s ever anything you’d like us to look into or help with in the future, please don’t hesitate to get in touch at seniorcomplaintsteam@richersounds.com.

Kind regards,

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Amazing experience

Spoke with DJ in Cambridge a few times been very helpful & informative & have now bought 2 TV’s & a stand from hun within the last 3 months amazing experience & great deliveries

2026年3月13日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Top, top speakers and customer service

At the Cambridge store, I spoke to Paul who was first class nothing two much trouble, I ordered the new Dali Kupid speakers they were delivered the next day I’m still running them in but I have to say they are superb speakers no one will be disappointed with these I’ve had many speakers over the year these are fantastic this is the forth time I’ve used the Cambridge store I would never go any where else first class service

2026年3月12日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great people

Tom, the salesperson I spoke to, couldn't have been more helpful or knowledgeable about the options I was exploring.

2026年3月11日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Richer Sounds - these are your people for hi-fi.

I was recommended Richer Sounds as a place to get good hi-fi separates. The staff were amazing, very knowledgeable and helpful. They guided me towards a turntable, which was delivered today. Fabulous quality, stylish piece of kit. If you are considering buying electrical gear, these are your people!

2026年3月11日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Tv & sound bar.

Great experience from Cambridge Branch, everybody most helpful. Olivia in particular was exceptional in sorting queries, giving good advice and arranging delivery.
Have always used Richer Sounds and never disappointed.

2026年3月6日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Olivia at Cambridge was very helpful!

Olivia at Cambridge was very helpful. She gave a down to earth opinion based upon my budget as to which TV to purchase and had great product knowledge of all the possibilities. Thoroughly recommend!

2026年2月28日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Great customer service and fair pricing. It’s so great to have a physical store like this. Keep up the good work.

2026年2月28日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent

Helpful, knowledgeable as ever. Great shop.

2026年2月28日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service

Excellent service

2026年2月27日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Brilliant staff interaction from the…

Brilliant staff interaction from the outset . Welcoming , knowledgeable & patient . After initial visit we booked a listening session . Turned up & it was all set up and ready to go .Helpful advice & suggestions. We made our purchase - it was delivered 3 days later . Would thoroughly recommend Richer Sounds , Cambridge .

2026年2月23日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Support in my hour of need :)

The guy who helped me was eager, helpful, knew exactly what I wanted, gave me options and then gave me quick check out.
And I was desperate for a charger after 3 hours on a train with no sockets, so this was such a relief!

2026年2月18日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Such a great shop

Such a great shop, experienced staff, what a joy!

2026年2月13日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

Paul at the Cambridge store was brilliant !

Paul at the Cambridge store was absolutely brilliant ! The guys who delivered and assembled the telly to the stand were good but didn't seem to know what they were doing !

2026年2月13日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your review, although I'm sorry the desktop installation wasn't as smooth as it should have been. I will of course feed this back to the delivery crew, that undertake the service, and ensure they improve for the future.

I do hope all is now well with the TV, should you need any help of course do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Helpful staff

Helpful staff. Good price. Bonus soundbar. Prompt delivery. Could have done with guidance on setting up and unboxing TV

2026年2月11日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Professional and friendly

The shop assistant showed professional and friendly manner. Nothing can replace the personal contact when purchasing such a valued product. Such a rare find. Well done richersounds!

2025年12月23日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

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