Richer Sounds - Cambridge レビュー 

1,765
•
TrustScore 5段階評価の5

4.9

25 Hills Road, CB2 1NW Cambridge, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Richer Sounds were very friendly and very helpful when i visited to the shop on Hills road and subsequent phones calls researching TV's. I felt i was getting genuine advice from someone with knowl... もっと見る

企業が回答しました

5つ星のうち5の評価

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る

企業が回答しました

5つ星のうち5の評価

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... もっと見る

企業が回答しました

5つ星のうち5の評価

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1765件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(1,765)

過去12か月のレビュー数: 24,662件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A very good service

From the ordering of products, to advice and sorting out a couple of minor issues — perfect comms from Tom, expertly handled.

2026年2月8日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Best place to buy HiFi and TV

Best price by far. Staff are very knowledgable, helpful and most importantly friendly. The TV set I bought arrived very quickly. They also give 6 years warranty on top. I have been shopping at Richer Sounds for three decades and had pleasant experience…

2026年2月5日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Superb service

Superb service, twice in a row. Will always come back to Richer Sounds.

2026年2月4日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

the delivery was free

the delivery was free, said it would be delivered by tuesday, was delivered saturday. Top job guys and the TV is spot on

2026年2月3日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Super service from Bradley at RS Cambridge

Super friendly service from Bradley who provided me with excellent information about the product I was interested in, which in turn led to me purchasing the item.

The item arrived via courier on the date advised, was well packed and performs superbly.

Thanks Bradley !

2026年2月2日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great help service and choice.

I had been elsewhere looking at Headphones and not getting much help. Went to Richer Sounds in Cambridge and got all the help I needed. Top work by all in the shop. Thanks.

2026年2月1日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good service especially the help given…

Good service especially the help given with our decision on which tv to buy

2026年2月2日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Brilliant service

Bought a Cambridge Audio music streamer from the Cambridge Richer Sounds branch and it was an excellent shopping experience. As a complete novice in the field, I got very good advice and made my purchase quickly and smoothly.
The following day, I phoned the store with several idiotic questions and again got good and patient advice.
The CXN100 that I bought is a fabulous piece of kit and having implemented the various ideas I was given, gives stunning music quality. It’s a great addition to my ancient CD collection.

2026年2月2日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Purchased Marrantz Melody X package at…

Purchased Marrantz Melody X package at very competitive price. Staff were very friendly, knowledgeable and helpful. Particularly impressed when a staff member offered to make up the cables for me.

2026年2月1日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Very competent staff

The staff was extremely competent and helpful. We needed cables to connect our amplifier to speakers, and we received excellent advise on the options and more. They addressed all our questions and doubts. Great experience

2026年1月24日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

LG oled TV

Very helpful staff, very patient with me as it was an over the phone order.
Great price & extended warranty.
Fast delivery 👍

2026年1月31日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Olivia the Store Manager.

Olivia the Store Manager was outstanding, great knowledge and superb advice.

2026年1月31日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Dave S

Polite efficient and helpful service

2026年1月27日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Unrivalled customer service

What can I say about shopping with richer sounds, other than it sets the bar for the retail experience. The staff are experts and give it to you straight with their recommendations and advice. They never just try and make a sale, they guide you to finding the right products for your needs and I have always come away getting exactly what I wanted. Every time I buy hifi or a TV I go to richer sounds, and I've been coming here since I was a kid when my dad used to get his hifi. In those days kids used to get a free lollipop, so I was won over from an early age. They are simply unrivalled.

2026年1月25日
5つ星のうち5の評価

Great amp and speakers

My 11 year old amp was getting a bit rusty so it was time for an upgrade. Setting up a demo with TJ at the Cambridge branch was a breeze. It was a shootout between this, an Arcam a15+ and the Marantz model 30. While the Marantz and the Arcam were good, there was no doubt which was the clear winner!
However when i got it home it didn’t pair that well with my old Wharfedale diamond bookshleves, so it was back to the store to try out some speakers….no problem at all, TJ set up a demo the very next day! I eventually settled for the Dali Opticon 6 mk2 with which the EXA100 paired really well! A shout out to TJ for being patient throughout the process, he took the time to understand all my requirements and made sure i was fully satisfied before making my purchase. I would heartily recommend Richer Sounds to anyone and would definitely return for my future hifi needs!

2026年1月17日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Staff were very attentive

Staff were very attentive, knowledgeable and helpful. Didn't feel as though we were being rushed.

2026年1月24日
Richer Sounds - Cambridge ロゴ

Richer Sounds - Cambridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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