Richer Sounds - Cheltenham レビュー 

2,084
•
TrustScore 5段階評価の5

4.9

31 High Street, GL50 1DX Cheltenham, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a problem with a fault on a recently purchased cd/ radio player. We contacted the company and there was no messing about ……. Just a straightforward exchange. Excellent service.The staff member... もっと見る

企業が回答しました

5つ星のうち5の評価

Good service, the person who helped me was informative and he knew well his subject. I ended up buying a higher spec TV great company will use again and recommed to others

企業が回答しました

5つ星のうち5の評価

The cello -Roku television purchased was good value and delivered without delay . The 7 year guarantee with the purchase was an important part of my decision to buy this tv. I always go to Richer Soun... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2084件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(2,084)

過去12か月のレビュー数: 24,562件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great sales team really helpful

Great sales team they let us in early and helped us with what we wanted and gave us a great deal, really friendly and helpful service.

2026年6月15日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Helpful service from branches

Looking for item not available to order online, rang local shop to ask, who advised limited stock, but was able to provide details of availability at other branches. On ringing other branch, stock confirmed, but unable to collect due to location, so order taken over the phone and I paid extra for delivery. Item arrived on the day expected, so all good, thank you!

2026年6月9日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Purchased my Wharfdale Diamond 12.1i…

Purchased my Wharfdale Diamond 12.1i speakers and they sound amazing. Great service from the staff at Richer Sounds.

2026年6月13日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service

2026年6月13日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent service and price

Excellent service and price. Better still you can actually speak to someone at the local branch. I cannot fault the staff and service at Cheltenham.

2026年6月2日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Good technical guidance no matter who…

Good technical guidance no matter who answers the phone and their promise that they will always beat any genuine lower price means you always get the best possible deal. A consistently trustworthy company, you simply can't go wrong.

2026年6月11日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

Great service all round

Great service all round, Tv I found difficult too get a picture that was to my liking but beautiful television with a great picture thank you

2026年6月11日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for taking the time to leave your review. We're really pleased you were happy with the service and the TV overall.

Obviously it's disappointing that you’ve found it tricky to get the picture set just right, but the store team will be in touch to see how they help you get the most out of it.

The Richer Sounds team

5つ星のうち5の評価

I've been buying from Richer Sounds for…

I've been buying from Richer Sounds for 20 years and have never been disappointed with their quality and service. Usually I purchase in store but for a change I used telesales. Jason the store manager is someone I've dealt with for years and he took my order very efficiently. When I had to return an unused TV bracket, Gaetan dealt with my request brilliantly. A fantastic business and I hope they will be around for years to come.

2026年6月6日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Perfect experience

Helped to chose amplifier by someone who knew what he was talking about, ordered quickly and delivered in 2 days even though I chose the free delivery option. Have used Richer Sounds before and never been disappointed.

2026年6月10日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

This place Rocks !!!!

I always use Richer sounds for all of my tv and Hi Fi requirements, and have done for many years. The team are so knowledgeable about their products, especially tvs, which for the average person is to say the least, a little confusing. I wouldn't go anywhere else.

2026年6月9日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

I was made aware of a very good offer…

I was made aware of a very good offer for a LG TV through being a VIP member. I had been considering upgrading, so I called into the Richer Sounds shop in Cheltenham and the very knowledgable guy who served me had everything sorted in good time and it was delivered, as directed, to my home the next morning. Great all round service thank you.

2026年6月3日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Representative was extremely helpful…

Representative was extremely helpful and friendly at helping finding the product I wanted and gave a few tips that helped significantly on setting up the equipment.

Because it was raining quite heavily outside they offered assistance at making sure I and the product didn't get wet. Will definitely use again for more items!

2026年6月2日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

TV Purchase

When I arrived at Richer Sounds there were two staff members and an existing customer. Immediately a staff member turned to me and was with me for the full time I was in the store and had purchased a Samsung TV, probably approaching an hour, I wanted to replace an ageing Sony. We narrowed the choice down to a TV of the right size, at an acceptable price and with particular facilities I wanted. All my questions were answered. I was giver an idea of when to accept delivery. It was delivered two days after my visit to the store.

2026年6月1日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent sevice from Jason

Excellent sevice from Jason, all staff were very friendly and helpful . Must not forget Andy from Sparkes he was so kind and did not rush, did all setting up of the TV for us. Would think Richer Sounds and Sparkes are a great partnership.
Sheela Greenway ( satisfied customer)

2026年6月1日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Good clear advice

Good clear advice, not only from the person dealing, but from other members of staff too in connection with a technical matter. Also very helpful in checking that my hearing aid bluetooth connection worked with the TV.

2026年5月29日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Would recommend to anyone.

Would recommend to anyone as a great experience and price. Collected from store in Solihull, very good service. When I got the earbuds home, one was not working (manufacturer’s error), great service from Cheltenham branch who replaced them immediately. Very pleasant staff as always. Great help offered.

2026年3月16日
Richer Sounds - Cheltenham ロゴ

Richer Sounds - Cheltenham からの回答

Thank you for your 5 star review!

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