Richer Sounds - Chester レビュー 

2,604
TrustScore 5段階評価の5

4.9

15 Hoole Road, CH2 3NH Chester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The great thing about shopping at Richer Sound is the quality service you get from the friendly knowledgeable staff. Combine that with the most competitive prices in the UK what’s not to like. Richer... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent process from buying online to delivery. Quick easy and well delivered by Tracy and Paul. Richer sounds were the cheapest and also provide a 6 year warranty. This isn’t out first purchase and... もっと見る

5つ星のうち5の評価

Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... もっと見る

企業が回答しました

5つ星のうち5の評価

Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2604件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,604)

過去12か月のレビュー数: 24,168

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

It's hard to choose a TV nowadays

The current range of TVs is huge in terms of size, technology and manufacturers. After much patient explaining from Joe I decided on the potential TV. The thing I liked is that I was given a quote valid for a week which held the price, just in case it went up.

Following up the quote was easy, I've got a year's interest free and the TV was delivered to me next working day.

The final bonus is that my partner is delighted with the TV too. Who'd have thought Philips ambilight could be so exciting.

2026年2月6日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Trusted company

Trusted company, friendly, good prices and aftercare

2026年2月5日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Just Great Service.

Just Great Service.
I don't buy loads of equipment but everything I do buy I get from Richer Sounds. Even when the shop is busy somebody is there to help and give advice - everybody seems to know thier stuff and has a genuine interest in the products. The prices are always competetive and the 6 year warrantee is great. Love our new TV.

2026年2月3日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

We had the most pleasant of salesmen

We had the most pleasant of salesmen. , very helpful, knowledgeable about the product we were buying and answered all questions we had . We had another query and he was most helpful in guiding us in the right direction. We have dealt with Richer Sounds numerous times and we will not use anybody else . A lovely shop, great staff and nothing too much trouble for them . We would definitely recommend you visiting if you want great service

2026年1月31日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent customer service

Excellent customer service, had to wait a while for the TV I ordered to be back in stock but arrived very promptly when it was available. Also which was excellent was the price on the TV I ordered had reduced since I ordered it and Richer Sounds gave me a refund of the difference. Will definitely be always buying my TVs from Richer Sounds.

2026年2月2日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Have bought a number of products from…

Have bought a number of products from RIcher Sounds in Chester over the years and have always been appreciative of their help and support. Just bought a new Sonos Arc Ultra as part of an upgrade and currently working with Ewan for getting the right Cambridge and Monitor sound system for the house. Always very helpful and have fantastic knowledge of the products they’re selling.

2026年2月2日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Very supportive people

Living on the Welsh coast Chester is a few hours drive. I ordered a Marantz amplifier and CD player over the phone and it was held for me until I could get there a few days later. The guys helped me out and into the car with the boxes.

2026年1月31日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent

Great customer service as usual from Richer sounds.
Contacted my local store, item was in stock and was delivered within a couple of days.
Really pleased, thank you.

2026年1月28日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Very helpful

Very helpful, understanding what I needed, once decided it was ordered and delivered within a few day's. Very satisfied with the delivery men, and the television that we bought. Overall very happy with the experience.

2026年1月28日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Super experienced staff

Sales assistant (Joe) was very good at talking and demonstrating the products we were interested in.

2026年1月24日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Super helpful staff in the store

Super helpful staff in the store, item wasn't in stock but assistant ordered it while I waited for home delivery. Ordered Saturday and was with me on Tuesday. Great service and a little bit cheaper in store too!

2026年1月24日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Fantastic service from start to finish

Fantastic service from start to finish! It made a refreshing change to speak to someone who was incredibly knowledgeable and enthusiastic about the products they were selling. Payment and delivery was quickly arranged and the television was delivered within a few days. All round a great experience, we will certainly be visiting Richer Sounds again.

2026年1月22日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Grest experience.

All went very well in the end after some minor hiccups in the on-line ordering were resolved. Great service with real people to talk with when issues occur.

2026年1月23日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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