Once again first class service from the Chester Branch. Brilliant customer focused interaction price was as low as we’d seen whilst doing our research. Ordered over the phone, Craig kept us informed a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... もっと見る
企業が回答しました
Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... もっと見る
企業が回答しました
Very easy to order online. Good price and unlike other shops the DVD player came with all the necessary cables Very pleasant and helpful staff member told me my item was ready to collect from lo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
15 Hoole Road, CH2 3NH, Chester, 英国
- 0333 900 0063
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Richer Sounds - Chester からの回答
Great service
I went into their Chester store for a stylus but my choice was not available, they offered to post one to me at no extra cost, the stylus arrived 2 days later, perfect

Richer Sounds - Chester からの回答
Great service
Great service, staff and products! Painless shopping. Thanks for all the help and advice!

Richer Sounds - Chester からの回答
Friendly
Friendly, knowledgeable and free next day delivery, £10 cheaper than Amazon. Very satisfied.

Richer Sounds - Chester からの回答
Very friendly and informative staff.
Very friendly and informative staff.
Good prices, and delivery on time

Richer Sounds - Chester からの回答

Richer Sounds - Chester からの回答
Product was standard/universal price
Product was standard/universal price, but Chester store staff were pleasant, helpful and knowledgeable.
Would definitely recommend.
March 2026.

Richer Sounds - Chester からの回答
Excellent as always
Excellent friendlly, highly informative and unbiased information from Craig at Chester Richer Sounds.
It really helped us make a choice for mew turntable deck and active speakers which we could not have done on our own.
Absolutely delighted with the purchase

Richer Sounds - Chester からの回答
Richer Sounds in Chester
Richer Sounds in Chester, are so helpful.
I needed to change my existing speaker cables for new ones, I needed help with my setup, to which I was shown the different connections on some of the speakers in the shop. And with there vast experience, I was able to connect up my Hi Fi with no problem.
Many Thanks to them

Richer Sounds - Chester からの回答
Refund arranged with courtesy
Online ordering and delivery was efficient and prompt. The sound quality of the product did not reach my expectations - I think its capabilities were over-stated. I returned the product to your Chester store where a refund was arranged with understanding and courtesy.

Richer Sounds - Chester からの回答
Great service
Great service! Website wasn't working but got it sorted over the phone with the Chester office.

Richer Sounds - Chester からの回答
Experts simple as.
Always use Richer sounds Chester.
Unparalleled expertise in all aspects of entertainment apparatus.
We always leave the shop knowing we’ve been sold the best product possible.Experts

Richer Sounds - Chester からの回答
Professional guidens when giveing…
Professional guidens when giveing advice on what you're looking for.

Richer Sounds - Chester からの回答
Lg Oled TV
Very good item, superb picture quality, colours are amazing.
Staff were very helpful and knowledgeable

Richer Sounds - Chester からの回答
Nothing too much trouble
I had trouble buying on line because of my card, so i phoned the Chester branch and my order was completed within 5 minutes. Happy days 😉

Richer Sounds - Chester からの回答
Upgrade without Breaking the Bank
Wanted to upgrade my stereo system without spending a fortune. Called Chester & talked to their support guy about Marantz amplifiers and CD players. I followed his advice & looked at a few before settling on a PM7000N amp & CD6007. After realising my vinyl player didn’t match the quality of the Marantz, had another chat with Chester support. An Argon TT-4MK2 was suggested. Wow, what a pleasure to listen to my, small but growing, vinyl collection. Thank you Chester Richer Sounds & for not breaking the bank with your recommendations

Richer Sounds - Chester からの回答
Helpful advice in store
Very helpful and good advice from Ewan in store. Reasonable prices. Good quality guarantees and technical support

Richer Sounds - Chester からの回答
Fantastic service and a even better price promise!
Fantastic service in person in the shop, the assistant helped me to understand the differences between oled and mini led TVs and gave a side by side visual demonstration - helping me to be confident in my decisions on purchase.
Signed up to VIP to get money off and rang the store just within the two weeks price promise period and got a refund of £90 as I'd seen it cheaper online!
Excellent all round - I'll be coming here again in the future without a doubt!

Richer Sounds - Chester からの回答
THE BEST - customer service, price and advice
I rang the Chester store on Wednesday to check the tvs I wanted to view were in store, I spoke to Ewan who was very knowledgeable and helpful. I visited the store today and again it was Ewan who answered my many questions, demonstrated the products and highlighted pros and cons of each product based on the information I’d provided. I left the store with a friendly handshake, an LG G5 tv and arranged delivery for an LG 5.1 theatre system. Fantastic customer experience from the start and I was told he would provide a courtesy call next week to make sure theatre system was delivered and I was happy with products, 6 year warranty, 30 days no risk trial and free delivery. Great old school customer service and a pleasure to deal with, I felt like a valued customer which is extremely rarely these days. Thank you Ewan and Richer sounds…..amazing buying experience!

Richer Sounds - Chester からの回答
Always excellent service with Richer Sounds
As always with Richer Sounds, service was helpful and friendly. Purchase made easy and delivery was quick and painless. Many thanks

Richer Sounds - Chester からの回答
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