Richer Sounds - Chiswick レビュー 

1,152
TrustScore 5段階評価の5

4.9

482 Chiswick High Road, W4 5TT London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the re... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bo... もっと見る

企業が回答しました

5つ星のうち5の評価

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was take... もっと見る

企業が回答しました

5つ星のうち5の評価

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1152件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,152)

過去12か月のレビュー数: 25,118

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Old School Shopping Experience

Great to be served by employees who are certified audiophiles the experience becomes more than a purchase

2026年8月12日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

5つ星のうち4の評価

Great service and expert advice.

Great service and expert advice.

2026年8月12日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

5つ星のうち5の評価

excellent helpful service

excellent helpful service. On their advise I bought a Ruarkaudio Compact Music System which was deliverd the next day and I am very satisfied with my purchase

2026年8月6日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

RicherSounds for many years…

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bonus is the fact that if you do not make a claim then at the end of the warranty period you can get you money back - brilliant. I have also found than their customer service is very good but should matters go wrong they have an excellent escalation process in place that really does work. Also they will not be beaten on price on like for like goods. No hesitation in recommending.

2026年8月6日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I popped in to talk amplifiers!

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the remote wouldn't work so I called them and straight away they ordered a brand new boxed Denon and honored the existing discounted rate. Thats Customer service.

2026年8月5日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent product and service and…

Excellent product and service and arranged an excellent “fitter”. Couldn’t be better.

2026年7月31日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

All good

All good. Pleasant and helpful staff. What I needed was in the shop both times so that saved me a lot of time and effort.

2026年7月31日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Fully up-and-running!

Well, it's taken ten weeks of dedicated collaboration by the exceptionally pleasant Chiswick chaps, but we've finally identified a faulty amplifier, which was hampering the new speakers and new streamer, as well as the old cd player and old turntable. With a new Tangent amp, everything's terrific now, old and new.

2026年7月26日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I don’t really go anywhere else for…

I don’t really go anywhere else for stuff. Staff incredibly helpful. Soundbar’s amazing as well. Top recommendation…

2026年7月26日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very glad that I went with Richer Sounds!

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was taken over the phone and the delivery was super fast with no hic-ups.

I ended up going with an open box model (with a 6 year warranty!) and everything was pristine with everything there.

Very happy with everything (Except LG, Didn't realise how bad their tracking was until I checked AdGuard home) and will definitely strongly consider (If not always go back to) Richer Sounds if its feasible in the future.

2026年7月14日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great advice

Great advice, patients & choice at great competitive prices.

2026年7月23日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Love Richer Sounds and great customer…

Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS.

2026年7月7日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

All so good

All so good - service, product. A pleasure.

2026年7月6日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

From my first phone enquiry to Richer…

From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic service this company supplies.
This isn’t the first experience with them the last time was with the Romford branch. This time was with the Chiswick branch. On each and every occasion the service is above 1st class.
I will always use them.

2026年7月3日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報