Richer Sounds - Distribution レビュー 

3,202
•
TrustScore 5段階評価の5

5.0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... もっと見る

企業が回答しました

5つ星のうち5の評価

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... もっと見る

企業が回答しました

5つ星のうち5の評価

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, 英国

  • 0333 900 0093

5.0

優良

TrustScore 5段階評価の5

3202件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(3,202)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great advices on the kind of tv and…

Great advices on the kind of tv and sound system i really needed from Matt.
Not trying to sell me something I didn’t need. understood well my situation Great services and expertise.

2026年9月22日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Very person-oriented customer experience

Gareth and Mark got in touch in the morning to let me know their estimated time, gave me a call to check they could deliver early and then double checked to see if I needed a hand with prepping for installation.

After I setup my soundbar, I noticed that the price had lowered, so contacted the Price Promise team and Niall confirmed that they would match their new price for the product!

All-in-all, I hope more companies can operate like this. Felt familiar and personal!

2026年9月22日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Promised in 7 days arrived in 2

Promised in 7 days arrived in 2. Regular Communication and updates. On day of delivery messaged to confirm time
and again 20 mins before delivery. Gareth and Mark arrived on time Friendly and polite. Offered to remove their shoes and went over and above to ensure the delivery was stored safely. Great service - thanks guys

2026年9月25日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

On time

On time , delliverd with a smile

2026年9月25日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

Seamless purchase

Delivered within 36 hours of placing order. Great communication throughout and great delivery team Rob and Trav

2026年9月25日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Great service from Karol & Paul

Great service from Karol & Paul - very friendly & offered to take our new TV into the room where it will be situated. Arrived at the early side of the delivery time slot given. Very good service.

2026年9月24日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Thank you for the very quick delivery

Thank you for the very quick delivery of my new TV. The driver, Gareth, was very courteous and kept me updated all the time as to when he would arrive, and the TV was promptly delivered. Another company had offered to deliver the same TV in approximately four weeks as they had to order from the manufacturer. Richer Sounds is perfect, and a six-year warranty is thrown in—can't ask for more!

2026年9月24日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Highly recommend richersounds

I couldn't use a voucher code so phoned richersounds and Steven sorted it for me.
This is the second tv we have purchased from them and cannot recommend them enough.
My old TV is still going strong after approximately 6 years but we are having a media wall put in so went for the 65inch TV and we can use the old one in another room.
From purchase to delivery was absolutely brilliant, they sent me a email the night before saying my delivery will arrive today and then i was kept informed via text giving me a time slot.
Gareth and Travis rang me again to say they were 10 minutes away.
They both respected my property and offered to take their shoes off.
They placed the tv exactly where I wanted it .
Absolutely fantastic service from start to finish.
Highly recommend this company.
They even emailed me again to say any problems give them a call.

2026年9月24日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

More than happy with the delivery

More than happy with the delivery. I was notified of the arrival time before hand and both chaps were friendly.

2026年9月23日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

What service delivery on time and taken…

What service delivery on time and taken to the room required,could not have been more helpful
Wonderful TV picture perfect.
Well done Richer Sounds.

2026年9月23日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Arrived at the early point in the…

Arrived at the early point in the timeframe given
Package in great condition delivery guys brought the TV into my house as promised
Nothing was to much trouble
Superb service and friendly attentive staff
Couldn’t be happier
Thank you Gareth and paul you are a credit to yourselves and Richer sounds

2026年9月23日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Happy with the delivery.Trav and Rob…

Happy with the delivery.Trav and Rob explained everything regarding setting up and assured if any issues contact Richer sound.

2026年9月23日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Perfect delivery from Gareth & Paul

Perfect delivery from Gareth & Paul

Great communication and on time with a 15 min prior courtesy call
Polite, friendly & respectful of property

2026年9月23日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Brilliant service

Brilliant service, messages for delivery slot and when 15 mins away! Gareth and Paul were right on time fast, polite delivery. Thanks.

2026年9月23日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great delivery service by Gareth

Great delivery service by Gareth! Was kept informed of delivery time and he arrived as advised. He was very polite and courteous and have no hesitation in recommending him, as well as Richer Sounds of course 😉

2026年9月22日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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