New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So pleased I used Richer Sounds to buy my new TV. Whole service from start to finish was just brilliant. It arrived less than 24 hours after I'd ordered it. Rob and Mike were fantastic handling the de... もっと見る
企業が回答しました
Seamless process. Text this morning confirming delivery slot. Phone call 20 mins in advance.Arrived on schedule Grant and Karol turn up. They unloaded put the TV where I needed it, had a chat signed t... もっと見る
企業が回答しました
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, 英国
- 0333 900 0093
5.0
優良
2899件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Chris the manager from Watford was very…
Chris the manager from Watford was very kind and understanding, helped me to find a TV within my budget which I am really pleased with.
Trav and Rob who delivered the TV were great too! Excellent shopping experience
2026年6月16日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent!
Very friendly and helpful, the heads up call to let me know they were 5mins away was a nice touch. Top tier service from Richer Sounds. Thank you Ian & Zak.
2026年6月16日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Friendly efficient delivery and…
Friendly efficient delivery and delivered on time with great communication
Gareth and Mark were amazing thank you
2026年6月16日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Great service and very knowledgeable…
Great service and very knowledgeable staff at the Leicester store also price matched tv with another store. Really pleased. Also great delivery and very polite staff. Thank you.
2026年6月15日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thank you for your 5 star review!
Richer Sounds - Distribution からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
A credit to Richer Sounds
A credit to Richer Sounds - Zak and Ian rang just before they arrived, were very friendly and personable. Helpful too. Would highly recommend.
2026年6月15日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your feedback, great to read you were happy with our service.
Great to have a two hour window and the…
Great to have a two hour window and the driver messaged when he was 20 minutes away. Friendly and a great service. Nothing seemed too much trouble.
2026年6月15日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great price, even better service
The TV we bought had a really good offer on it. We ordered Friday and got a 2 hour delivery slot for the Monday really quickly. They also phoned me when they were 30 minutes away. I was told the delivery drivers were very respectful of our home, and very friendly too.
2026年6月15日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Great delivery service on time handled…
Great delivery service on time handled with care and a smile lovely young men thankyou Warwick& Paul👍
2026年6月15日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very helpful and kind enough to offer…
Very helpful and kind enough to offer to take it upstairs.
2026年6月11日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thank you for your 5 star review!
Richer Sounds - Distribution からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great experience
The folks in the shop (Will) was great and knew all about the TV I was interested in, and the guys who delivered (Gareth) were wonderful
2026年6月12日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service and the delivery guys…
Great service and the delivery guys brought the tv i bought into my frontroom as id just had an operation and couldn't lift anything heavy.. thank you
2026年6月12日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Richer Sounds - Distribution からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Great Customer Service
Delivery driver kept me up to date on when they would deliver my TV. Delivered with care and if I had any questions or problems when setting it up then to call and they would be able to help.
2026年6月11日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your great feedback and for supporting local business.
Delivered exactly on time
Warwick and Rob delivered exactly at the time they said and were very pleasant and smiley.
2026年6月12日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
First class service
First class service by sales team and delivery drivers Zak and Ian were superb. They were prompt, courteous, considerate and a sense of humour.
Top marks all around.
2026年6月11日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your feedback, great to read you were happy with our service.
No complaints
No complaints. Delivery was straight forward and we where kept up to date by Gareth and Mark who were polite and helpful.Definely use Richer sounds again.
2026年6月11日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Really helpful and easy to order
Really helpful and easy to order. Address not easy to find and driver was persistent ,cheerful and efficient. Thank you very much
2026年6月11日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your great feedback and for supporting local business.
Richer Sounds - Distribution からの回答
Thanks for your great feedback and for supporting local business.
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