Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... もっと見る
企業が回答しました
Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... もっと見る
企業が回答しました
This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, 英国
- 0333 900 0093
5.0
優良
3202件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Gareth and Mark delivered on time
Gareth and Mark delivered on time, they called 15 minutes before arrival. They were friendly and very helpful.
The whole experience from placing the order to the delivery was great!
2026年9月22日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Had a tv and soundbar system delivered…
Had a tv and soundbar system delivered by Gareth and Mark and couldn’t be happier. Very friendly and helpful.
2026年9月22日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
As ever great and friendly service the…
As ever great and friendly service the delivery lads Zak and Ian were happy friendly and helpful a credit to your company great job
2026年9月22日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Richer Sounds - Distribution からの回答
Thanks for your great feedback and for supporting local business.
Delivery team message first thing with…
Delivery team message first thing with approx time. Kept me updated with accurate Eta.. Great service.. Gents we very pleasant on arrival 👍👍
2026年9月22日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Our TV was delivered well within the…
Our TV was delivered well within the slotted time, we had a call to say they were 15mins away. Gareth & Mark were very friendly, polite & professional.
2026年9月22日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thank you for your wonderful feedback
Thank you so much to Rob ad Mark who…
Thank you so much to Rob ad Mark who delivered our TV in a timely manner, keeping us fully informed by text and phone beforehand. Could not fault the service at all.
2026年9月21日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
First Class service
The delivery team Karol & Paul were excellent, offered to install purchased items and willing to answer any technical questions.
Great Service.
2026年9月21日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your kind review, we look forward to your next visit.
Excellent service
Delivery team Rob and Mark were bang in the middle of the delivery window, phone calls and text messages on the day were received to assure us our delivery was on schedule. On arrival both lads were friendly and very helpful. Many thanks.
2026年9月21日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your feedback, great to read you were happy with our service.
Excellent communication and care by the…
Excellent communication and care by the delivery team - thank you
2026年9月21日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good service. Good product.
2026年9月10日
Richer Sounds - Distribution からの回答
Thank you for your feedback and for taking the time to leave us a review.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
Great communication friendly and…
Great communication friendly and helpful delivery team
2026年9月21日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your kind review, we look forward to your next visit.
Completely hassle-free delivery
Delivered when it was scheduled. Kept up to date with text messages and call prior to delivery. Karol and Rob delivery team were very polite, offering to bring in the TV and place where required. Very knowledgeable on product technology and set up. Thanks!
2026年9月18日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thank you for your 5 star review!
Richer Sounds - Distribution からの回答
Thanks for your kind review, we look forward to your next visit.
Delivery arrived bang on time great set…
Delivery arrived bang on time great set off lads no complaints
2026年9月16日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your great feedback and for supporting local business.
what I expected from Richer Sounds
Exactly what I expected from Richer Sounds. Pleasant, helpful and on time, thank you very much.
2026年9月16日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your feedback, great to read you were happy with our service.
Rob and Warwick were ever so courteous…
Rob and Warwick were ever so courteous and arrived on time having initially phoned beforehand 😃
2026年9月16日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds - Distribution からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Trav and Rob were really helpful
Trav and Rob were really helpful and considerate, they called ahead to let me know when they'd arrive, they carried the equipment through to the room I requested to be left in and they were very polite and helpful. Very good service thank you.
2026年9月15日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Delivery service superb
Delivery service was prompt and arrived in the expected window with good communication from the delivery crew about when they were arriving.
2026年9月15日
自発的なレビュー
Richer Sounds - Distribution からの回答
Thanks for your great feedback and for supporting local business.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。