Richer Sounds - Distribution レビュー 

3,203
•
TrustScore 5段階評価の5

5.0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... もっと見る

企業が回答しました

5つ星のうち5の評価

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... もっと見る

企業が回答しました

5つ星のうち5の評価

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, 英国

  • 0333 900 0093

5.0

優良

TrustScore 5段階評価の5

3203件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5.0

すべてのレビュー

(3,203)

過去12か月のレビュー数: 24,593件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Gareth and Mark where great

Gareth and Mark where great. There was only my wife to receive a large delivery and they brought the item safely into the living. Fully recommended and thanks 😁👍

2026年9月7日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

From knowledgeable helpful advice on…

From knowledgeable helpful advice on which 55 inch screen to buy from Hoole Chester store yesterday 07/09 to Mark and Gareth very friendly and efficient delivery today 08/09. Couldn't ask for better I always recommend Richer Sounds as I know that's what I will receive.

2026年9月8日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Efficient Delivery

Delivery came as identified on text message. 15 minute warning given enabling me to open front porch .

Very personable service. Would definitely recommend this company and delivery service

2026年9月8日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Good communication and experience…

Good communication and experience dealing with Zak and Ian. Helped move the package in and were clear with any questions they had

2026年9月7日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent delivery

Excellent delivery, professional

2026年9月7日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

How Customer Service should be in 2026

How Customer Service should be in 2026! Used Richer Sounds for years, always amazing and the delivery was exactly the same. Nice lads, great service. Thanks again Mick

2026年9月7日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service from Gareth and Mark

Excellent service from Gareth and Mark

I would like to say a big thank you to Gareth and Mark for their excellent service. My wife was at home when the delivery arrived, and as the TV and soundbar were both very large and heavy, they were incredibly helpful and went out of their way to place everything exactly where she asked them to.

They were both extremely friendly, polite and professional throughout, and their helpful attitude really made a difference. It was especially reassuring knowing my wife didn’t have to struggle with such a large and heavy TV herself.

We really appreciate the care and kindness they showed. Gareth and Mark are a credit to Richer Sounds and are a great example of how good customer service should be.

Thank you again, Gareth and Mark! 👍

2026年9月1日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Tracey and Trav were excellent!

Tracey and Trav were excellent. Rang ahead, no fuss, very friendly and very respectful of our home - they were super careful about where to put the delivery so it wouldn’t be knocked or damaged and made sure that they didn’t walk in mess from outside.
Superb.

2026年9月4日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Exceptional delivery experience.

Exceptional delivery experience.
Great pre- delivery communication.
Very polite, courteous, efficient, friendly delivery driver ( from Manchester). Even removed his shoes 😊

2026年9月4日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Tv order

Easy to navigate website. Order was quickly processed and dispatched earlier than expected. The two delivery people were polite, pleasant and respectful of the property.

2026年9月4日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent delivery experience

Excellent delivery experience. We were informed of delivery day and time. We got a text to update when the team were 20 minutes away. Delivered by Gareth and Karol who were polite, professional and helpful. Cannot fault the experience so far. This is the 3rd TV purchased from Richer Sounds.

2026年9月3日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The delivery team were exceptional …

The delivery team were exceptional they texted me with a time that wasn't suitable then quickly gave me a time that was good for me. I know they really cared thanks. Gareth and Karol. Your a credit. Regards John

2026年9月4日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Richer Sounds delivered my Hisense TV…

Richer Sounds delivered my Hisense TV today. Warwick and Mark were polite and helpful, putting the large box where I wanted it. Thanks.

2026年9月3日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Arrived on time and the delivers were…

Arrived on time and the delivers were friendly and pleasant and left the TV exactly where I wanted

2026年9月3日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Trav and Rob went out of their way to…

Trav and Rob went out of their way to deliver my order at a time to suit me which is much appreciated. Great service all round.

2026年9月3日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Trav and Rob delivered the television…

Trav and Rob delivered the television and were very professional informative and pleasant to deal with, television was delivered in perfect condition

2026年9月1日
自発的なレビュー
Richer Sounds - Distribution ロゴ

Richer Sounds - Distribution からの回答

Thanks for your kind review, we look forward to your next visit.

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