Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... もっと見る
企業が回答しました
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... もっと見る
企業が回答しました
Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... もっと見る
企業が回答しました
This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Distribution からの回答
Trav and Rob were really helpful and considerate, they called ahead to let me know when they'd arrive, they carried the equipment through to the room I requested to be left in and they were very polite and helpful. Very good service thank you.

Richer Sounds - Distribution からの回答
Delivery service was prompt and arrived in the expected window with good communication from the delivery crew about when they were arriving.

Richer Sounds - Distribution からの回答
Zak and Ian were really helpful and considerate, calling to let me know when they'd arrive and then helping to carry the TV through to the room we were installing it to.

Richer Sounds - Distribution からの回答
Excellent communication re order and delivery. Gareth and Mark kept us informed especially when they had to deal with our road closure and take a diversion.

Richer Sounds - Distribution からの回答
Trav and Rob called us ahead of the delivery. They were polite, on time and put the TV in the room I wanted.
Thanks

Richer Sounds - Distribution からの回答
Excellent service by Olli and the arranged delivery was also very fast and professional with Karol and Paul.

Richer Sounds - Distribution からの回答
Absolutley 5 stars all the way!! First time using this company as sourced by my son in law! From ordering, kept up to date with dispatch dates, down to the nicest nothing too much trouble delivery guys Karol and Paul ! Thank you!!!!

Richer Sounds - Distribution からの回答
Delivery by Karol and Paul — absolutely brilliant service. They called 20 minutes before arrival to let me know they were on their way, and both were so friendly, polite and professional throughout. They handled everything carefully and made the whole process completely stress-free. Couldn’t have asked for better — thank you both!

Richer Sounds - Distribution からの回答
Karol and Paul were brilliant, genuinely the best delivery experience we've had. Called us ahead of the delivery, polite, on time and efficient. What more could you ask for?
Thanks gents.

Richer Sounds - Distribution からの回答
Fabulous service. Got a text with a 1 hour window and then my TV arrived, delivered by a very nice man. Thank you

Richer Sounds - Distribution からの回答
Ordered a lg 77” Oled tv, great service from Zak and Ian , text on morning of delivery with a 2 hour window, then a little later they followed up with a phone call, to say they were 30 minutes away.
On arrival they confirmed where I wanted tv and put it in the exact spot, both a credit to there company.
Tv has to stay in box until weekend, can’t wait to set up

Richer Sounds - Distribution からの回答
The delivery team (Tracy and Trav) contacted me 15 minutes prior to the delivery on the date scheduled to ensure I was ready to receive delivery. They arrived spot on time and delivered the item very professionally and efficiently.

Richer Sounds - Distribution からの回答

Richer Sounds - Distribution からの回答
Fast delivery by super friendly and helpful staff. I don' rate 5 stars easily but these guys, Zac & Ian, would get 6!

Richer Sounds - Distribution からの回答
Excellent delivery team (Zak and Ian). Great company to buy your goods from.

Richer Sounds - Distribution からの回答
Professionally del by Gareth and mark and very polite kept me updated every step of the way. Also came before schedule delivery spot which was a great help for me as i needed to go to work. well done lads keep up the good work.

Richer Sounds - Distribution からの回答
Great company to deal with, spoke to one of the sales team who helped me choose a great TV - brilliant warranty package too
Delivery was quick and Warwick and Karol were great when delivering the TV:
All round great experience and would recommended
Lee Stott

Richer Sounds - Distribution からの回答
Great delivery - Zak & Ian gave plenty of notice and kept on top of updates.

Richer Sounds - Distribution からの回答
Staff at the Prestwich store in Manchester was so helpful with my TV entertainment that I required the delivery was seamless and the delivery drivers carried the equipment upstairs into my flat and was so friendly and helpful I would fully recommend richer sounds fantastic service

Richer Sounds - Distribution からの回答
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