Great communication with Guildford branch. First by email then phone. Personal service, knowledgeable staff, real people, no auto AI bot nonsense. They worked to source what I wanted from another sto... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great communication with Guildford branch. First by email then phone. Personal service, knowledgeable staff, real people, no auto AI bot nonsense. They worked to source what I wanted from another sto... もっと見る
企業が回答しました
The sales person Dillon. Was very helpful and patient. As I was having difficulty trying to pay online. I didn't succeed. So arranged to go in and pay. They price matched my purchase ,with a littl... もっと見る
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Always buy from Richer if I have the option, even if not the absolute cheapest, because their service, staff and collection from shop is second to none. The JBL 200 is a brilliant smart speaker too,... もっと見る
企業が回答しました
As always, knowledgeable staff who will understand what your requirement is and do not try to bluff you into an upsell. All the best products and amazing support. A 6-year warranty and honest price... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 London Road, GU1 2AF, Guildford, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cheapest price available with money off first order, as well as excellent customer service

Richer Sounds - Guildford からの回答
Brilliant service once again from Richer Sounds. The staff really know their stuff and it's obvious they take pride in what they do. From dealing with my initial product enquiries on the phone, to the in-store appointment and demos, to a follow-up email to check that everything (a Samsung OLED TV) was set up OK and we are happy with our purchase... it's all done perfectly. They explain things clearly, demonstrate clearly, and answer all your questions clearly. This is how service should be delivered. I'm not sure why anyone would consider going anywhere else for TVs, audio/hifi and the like. And all this for the best price, too!
Guildford store for this latest Richer Sounds purchase, and have used the Southampton store previously, where the staff and service are also great. Thank you!

Richer Sounds - Guildford からの回答
Always good service and great products good communication

Richer Sounds - Guildford からの回答
Helpful advice, competitive price, quick delivery,great product. What more can you ask for.

Richer Sounds - Guildford からの回答
Dan your deputy manager at the Guildford branch really looked after me regarding my recent purchase of a sub woofer to enhance my music system at home. He had researched the initial interference problems I was experiencing and we purchased a proper single wire from the sub to the amp to overcome the problem - now sorted and the sub woofer really is great. Thanks Dan most happy is me!

Richer Sounds - Guildford からの回答
Tayla explained all about the new TV and Dan was excellent when I came in to buy it.

Richer Sounds - Guildford からの回答
The attention I received was excellent. My lack of technical knowledge was supported with understanding my requirements and always with the value for money and keeping me to my budgeting.

Richer Sounds - Guildford からの回答
The Expertise from the staff and the knowledge that gives you the confidence that your purchasing quality products. I always avoid other outlets and my go too store for audio and TV is and always will be Richer Sounds.

Richer Sounds - Guildford からの回答

Richer Sounds - Guildford からの回答
Excellent service from Franklin when hunting down a JBL speaker, from initial call through to collection instore. Thanks!

Richer Sounds - Guildford からの回答
The customer service was excellent. Let down only by the late delivery of my click and collect which I was expecting the next day.

Richer Sounds - Guildford からの回答

Richer Sounds - Guildford からの回答
Great experience! Richer Sounds continue to remind me how much better an in-store buying experience is. Always helpful with pragmatic advice and making sure I pay best price for the products. Thanks Roland and others!

Richer Sounds - Guildford からの回答
Tayla at Guildford was extremely helpful and made sure I got the best deal for my Sonos speaker.

Richer Sounds - Guildford からの回答
I spoke to Franklin in the Guildford branch - he was really helpful and came away with a pair of speakers for my lounge set up - v happy indeed!!

Richer Sounds - Guildford からの回答
Staff have good knowledge of products and are very helpful.

Richer Sounds - Guildford からの回答
I can always rely on the staff in Richersounds, they are very helpful in helping me with my purchase.
They give me professional advise about the products.

Richer Sounds - Guildford からの回答
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