Richer Sounds - Hanley レビュー 

2,116
•
TrustScore 5段階評価の5

4.9

2 Providence Square, ST1 2LQ Hanley, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... もっと見る

企業が回答しました

5つ星のうち5の評価

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... もっと見る

企業が回答しました

5つ星のうち5の評価

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2116件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,116)

過去12か月のレビュー数: 24,500件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Jacob was great

Jacob was great, he patiently explained the latest range of TV’s and the improvements on our ancient set. He also suggested various options without pressuring up towards any brand.We eventually decided on a Cello and are very pleased with it

2026年9月18日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great Service as always

Great Service as always, fantastic product knowledge and friendlyness from Jack. A demo of the product and alternatives was provided in his well kept and relaxing showroom. He also gave a tour of his amazing demonstration room where he may have sowed seeds for future purchases. Thanks Jack!

2026年9月15日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great old school personal service.

Having found the item I have been waiting for, for some time. On Richer sounds website clearance. I contacted the store at the Hanley branch. The assistance by the staff was supered, couldn't fault them one bit. Even to the point of receiving a damaged item once arrived. They went out and sourced a replacement at there Romford branch who once again were great. Issue solved an I now have the item I have been longing for.

Hats off to great service from all concerned, if your ever in the market for anything audio do drop them a look as you will not be dissapointed.

2026年9月10日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

As always, excellent

As always, great service, great knowledge. Found me a solution to my particularly unusual hifi problem.
Can't rate them high enough.

2026年9月13日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent customer service from a knowledgable team member

I wanted to order a CD transport that was in the clearance sale, but I had some technical questions that I wanted answered first. There was only one unit, which was located in the Hanley store. I spoke to someone named Chris at this store and he was excellent. He was knowledgeable about the product and keen to ensure that he was selling me a refurbished item that was complete and in good condition. He called me back as promised after he had inspected the unit. Chris at the Hanley branch was the epitome of good customer service.

2026年9月10日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

I have always used Richard Sounds for…

I have always used Richard Sounds for there expertise and knowledge of TV and hi-fi systems.They have excellent service technicians and they will give you there best advice. So when I am looking to replace my TV and sound system.I know that I will receive expert service and help.

2026年9月5日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

The staff were excellent

The staff were excellent. They listened to my requirements and suggested options to suit my price range.

2026年8月30日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Your staff were helpful and explained…

Your staff were helpful and explained everything regarding our purchase clearly. Delivery was recommended and saved so much time and trouble.

2026年8月31日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. Initially Jack shared some sound advice and, when we followed that advice, Jacob was very knowledgeable without being too pushy.
Overall a really positive experience.

2026年8月29日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Following a recommendation on I visited…

Following a recommendation on I visited the Hanley branch to purchase a LG OLED TV. Everything was explained regarding the TV in easy to understand language & it was taken by the manager to my car. I would highly recommend this shop.

2026年8月28日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Our new TV purchase from Richer Sounds

Great range of products, including British made options which aren’t available elsewhere. Staff were helpful and friendly and all at the best prices ( with a great warranty too!) What’s not to love!

2026年8月27日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

First time using Richer Sounds

First time using Richer Sounds. All I can say is that I have received excellent service and the product a tv has been excellent so far. Totally recommend using this company over others I have used in the past.

2026年8月25日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind review, we look forward to your next visit.

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