Richer Sounds - Holborn レビュー 

1,388
•
TrustScore 5段階評価の5

4.9

29 Bloomsbury Way, WC1A 2SL London, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its... もっと見る

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5つ星のうち5の評価

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot reco... もっと見る

企業が回答しました

5つ星のうち5の評価

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990... もっと見る

企業が回答しました

5つ星のうち5の評価

Terrific advice and help from a cheerful team who listened to my story and my needs and advised across a spectrum so that I could choose. Helped me achieve fabulous sound on a medium budget. I am... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1388件のレビュー

5つ星
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3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,388)

過去12か月のレビュー数: 24,500件

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5つ星のうち5の評価

First Rate

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot recommend highly enough.

2026年10月11日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great soundbar ! Great Advice and Staff

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990F. Peter at the Holborn branch was very helpful with his advice and thoughts. Very pleased so far with it. I knew it wound not compete with my previous setup, but was pretty much blown away with the DTS and Atmos. Glad to be free of all my cables. Great base and Subwoofer. Was even impressed with the audio seperation as I wasn't expecting to.

Only complaint is the display is tricky to read - the app is easier to navigate as the remote is tiny and a bit of a fiddle.

I've bought before from RS and will do again. Also took out the 6 year guarantee... Thanks!

2026年9月26日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

A great buying experience

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its good Apple Home Play link); I had a listen in the sound room, and went home happy.

2026年10月1日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Kind

Kind, helpful. considerate I felt a genuine sense of having the customer's best interests at heart.

2026年9月28日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I was immediately provided with…

I was immediately provided with helpful, constructive, friendly and courteous service.
My inquiry was met with competence and efficiency and I ended up with exactly the product that I had sought and in respect of which I had had no success. Beats ‘online’ shopping hands down

2026年9月27日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Always a pleasure dealing with Richer…

Always a pleasure dealing with Richer sounds!
Pleasant, efficient, well informed staff.

I got the thing I wanted easily and had a nice time while I was at it. What more is there to say

2026年9月27日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Service, Staff

I have been there just to look and experince, but I bought a pair of speaker. I think this info is enough to explain:):)

2026年9月25日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Terrific advice and help from a…

Terrific advice and help from a cheerful team who listened to my story and my needs and advised across a spectrum so that I could choose. Helped me achieve fabulous sound on a medium budget. I am extremely pleased with my purchase but also with the support I had while agonizing!
And none of this conducted online! Face to face discussions and patience despite a shop full of people.
I was directed to them by a professional in the field and thus felt the nervousness an amateur. Not an issue!

2026年9月3日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Bought my TV and speaker setup with…

Bought my TV and speaker setup with Elliot who was incredibly helpful. Really happy with my purchase and as always Richer Sounds is my go to and I'll be coming back for any other purchases in the future.

2026年9月14日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Exceptional Customer Service and Care

Steve and the team at richer sounds Holborn really went the distance in helping me purchase a HI FI system, their recommendations and expertise is exceptional. I was able to get an amazing deal on all the system components. I walked away feeling very happy with my purchase and so happy to have it setup at home now!

2026年9月21日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great speaker stands

A specialist quickly helped identify excellent speaker stands at a great price for me and arranged next-day delivery. Richer Sounds is fantastic for anything hifi related.

2026年9月18日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Richer Sounds Holborn

Met Alan, quick service and sound advice
Purchased TV and RF headphones
Delivered this morning
LG instructions not very good, TV excellent visuals, still getting used to the functions
Returning to Richer I have been shopping with them for over 20 years the never disappoint, service over all these years has been superb

2026年9月19日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち4の評価

Can’t say it was particularly GREAT

Can’t say it was particularly GREAT. I said what I wanted (a CD deck). A number of alternatives were shown to me OnLine and I chose one of them. RS didn’t have it in stock so I had to wait a few days for delivery.
The one problem with the product I received is that it didn’t have the curved top edge shown in the OnLine photograph I was shown but life is too short to pursue a quibble.
This note is not meant as a serious criticism.

2026年9月14日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to read that you were not fully satisfied with your purchase due to the online image appearing to not match the physical item.

If you would like to discuss this further or look into an exchange of the item, please feel free to contact our Holborn branch via 0333 900 0028 and they will be able to assist you.

Many thanks,

The Customer Experience team

5つ星のうち5の評価

I had great help from the staff in…

I had great help from the staff in helping me find the best setup I could for my budget. The kit arrived as expected on the agreed date and I’m delighted with the end result.

2026年9月15日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Faultless attention to detail.

Faultless attention to detail.

Extremely responsive.

I would say Swiss efficiency.

2026年9月15日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Had a problem with my TV and Richer…

Had a problem with my TV and Richer Sounds couldn't have been better in sorting out the issues. Good old fashioned customer service...it still exists!

2026年9月14日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review!

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