I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... もっと見る
企業が回答しました
I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have... もっと見る
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I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn h... もっと見る
企業が回答しました
Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff is really great and it is evident they know their stuff. I despise telephone sales but I was relieved when they sent a link to make the purchase.
I had an excellent experience with the service provided by Richer Sounds. The staff and management team were outstanding — their dedication, professionalism, and commitment to customer satisfaction are second to none. They went above and beyond to ensure everything was handled smoothly, and their friendly, knowledgeable approach made the whole experience a pleasure. Highly recommended!

Richer Sounds - Holborn からの回答

Richer Sounds - Holborn からの回答
It would have been five stars but the £10 off VIP Club introductory offer didn't work online and I had to call telesales. The person I spoke to was very efficient and polite.

Richer Sounds - Holborn からの回答
I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have had questions or have needed to amend my order, everything is always sorted out without any delay or fuss. Thank you!

Richer Sounds - Holborn からの回答
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking at his phone. After a while I left with the assistant still looking at his phone. I went to the Holborn Branch and OH what a difference. Immediate welcome and they were finding me a new CD player straight away, brilliant service.

Richer Sounds - Holborn からの回答
Top store and top customer support!!!
Whenever you are interested to get a good deal and a brilliant service, just call and ask for Elliott or Steve 🌟 🌟 🌟

Richer Sounds - Holborn からの回答
I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn had a DVD player on sale. I telephoned the branch to get information on the player and the accessories that came in the box. Having decided that the player would be perfect for occasional use in Media Studies I was keen to make my purchase. The Holborn staff were happy to set the player aside and I was able to pick it up later the same day.
The school was delighted as now they can show students films that never make it to the streaming platforms because they are simply too niche to find a large audience.
It turns out we grandparents have become a resource for old films and a DVD player still has a use in the online age.

Richer Sounds - Holborn からの回答
Your staff member was approachable, helpful and reassuring.

Richer Sounds - Holborn からの回答
I rang to talk about a Taga Harmony unit. I spoke, I believe, Elliot. Had a good chat as to would it suit my needs, and product availability. ordered over phone, delivered to store on time. Very happy with service, very happy with product.

Richer Sounds - Holborn からの回答
I called the Holborn store to get some advice about some headphones I was thinking about buying and got some great advice. I also joined the VIP club so got a great deal on the ones I went for. Very happy punter.

Richer Sounds - Holborn からの回答
Great customer service and excellent support from the store manager. I was also offered a very competitive discount, which none of the nearby Richer Sounds stores in my area were able to match. I will definitely return to the Holborn store in the future and would highly recommend it to others.

Richer Sounds - Holborn からの回答
If you need a new TV or Hifi Equipment, having experienced quality staff that know their stuff is the place to go! Richer Sounds are passionate about what they sell and can advise on what's best for you. Highly recommended.

Richer Sounds - Holborn からの回答
Great service, advice, and a good deal of patients from Steve at the Holborn store.
My order was placed very late in the day and still a next day delivery was promised and met.
Steve reassured me about the compatability between my existing speakers and a new amplifier.
Great prices, expert advise and excellent customer service. What's not to like?
Many thanks for your kindness.

Richer Sounds - Holborn からの回答
I always go to Richer sounds, I’ve been going there for years . They are very professional . And honest, they gave me the right advice about . The hifi system . And my Speakers always friendly and generous with their suggestions and advice , Steve the store manager , is a legend. Can’t do enough for his customers . Thank the team

Richer Sounds - Holborn からの回答
excellent service as usual, that’s why I keep coming back time and time again.

Richer Sounds - Holborn からの回答
Very good shop with lots of outstanding products. The staff were more than helpful I the Holborn branch. I just bought a pair of ear pods but I am extremely satisfied with the value for money I experienced from the buy

Richer Sounds - Holborn からの回答
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