Richer Sounds - Holborn レビュー 

1,321
TrustScore 5段階評価の5

4.9

29 Bloomsbury Way, WC1A 2SL London, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn h... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1321件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(1,321)

過去12か月のレビュー数: 23,773

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Outstanding Service and Exceptional Dedication had an excellent experience with the…

I had an excellent experience with the service provided by Richer Sounds. The staff and management team were outstanding — their dedication, professionalism, and commitment to customer satisfaction are second to none. They went above and beyond to ensure everything was handled smoothly, and their friendly, knowledgeable approach made the whole experience a pleasure. Highly recommended!

2026年7月1日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Helpful service

Helpful service, good price match. Delivery as promised.

2026年6月26日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち4の評価

Almost there this time...

It would have been five stars but the £10 off VIP Club introductory offer didn't work online and I had to call telesales. The person I spoke to was very efficient and polite.

2026年6月22日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for taking the time to leave us the overall positive feedback, we're glad the issue was resolved so swiftly and will of course investigate the code problem you had with our developers.

The Customer Experience team

5つ星のうち5の評価

Still a Great Service!

I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have had questions or have needed to amend my order, everything is always sorted out without any delay or fuss. Thank you!

2026年6月20日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I need to replace my CD player

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking at his phone. After a while I left with the assistant still looking at his phone. I went to the Holborn Branch and OH what a difference. Immediate welcome and they were finding me a new CD player straight away, brilliant service.

2026年6月20日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Top store and top customer support!!!

Top store and top customer support!!!
Whenever you are interested to get a good deal and a brilliant service, just call and ask for Elliott or Steve 🌟 🌟 🌟

2026年6月19日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great Sale price and great customer service.

I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn had a DVD player on sale. I telephoned the branch to get information on the player and the accessories that came in the box. Having decided that the player would be perfect for occasional use in Media Studies I was keen to make my purchase. The Holborn staff were happy to set the player aside and I was able to pick it up later the same day.
The school was delighted as now they can show students films that never make it to the streaming platforms because they are simply too niche to find a large audience.
It turns out we grandparents have become a resource for old films and a DVD player still has a use in the online age.

2026年2月13日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち4の評価

Your staff member was approachable

Your staff member was approachable, helpful and reassuring.

2026年6月11日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for taking the time to leave your review. We're really pleased the team made you feel comfortable and well supported throughout and would love to make your next experience a five-star one.

The Richer Sounds team

5つ星のうち5の評価

Taga Harmony spec check

I rang to talk about a Taga Harmony unit. I spoke, I believe, Elliot. Had a good chat as to would it suit my needs, and product availability. ordered over phone, delivered to store on time. Very happy with service, very happy with product.

2026年6月12日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I called the Holborn store to get some…

I called the Holborn store to get some advice about some headphones I was thinking about buying and got some great advice. I also joined the VIP club so got a great deal on the ones I went for. Very happy punter.

2026年6月5日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great customer service and excellent discount!

Great customer service and excellent support from the store manager. I was also offered a very competitive discount, which none of the nearby Richer Sounds stores in my area were able to match. I will definitely return to the Holborn store in the future and would highly recommend it to others.

2026年5月22日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

If you need a new TV or Hifi Equipment go to Richer Sounds

If you need a new TV or Hifi Equipment, having experienced quality staff that know their stuff is the place to go! Richer Sounds are passionate about what they sell and can advise on what's best for you. Highly recommended.

2026年5月26日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Recommended

Great service, very knowledgeable staff.

2026年5月22日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service, great prices, excellent customer service.

Great service, advice, and a good deal of patients from Steve at the Holborn store.
My order was placed very late in the day and still a next day delivery was promised and met.
Steve reassured me about the compatability between my existing speakers and a new amplifier.
Great prices, expert advise and excellent customer service. What's not to like?
Many thanks for your kindness.

2026年6月4日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great staff

I always go to Richer sounds, I’ve been going there for years . They are very professional . And honest, they gave me the right advice about . The hifi system . And my Speakers always friendly and generous with their suggestions and advice , Steve the store manager , is a legend. Can’t do enough for his customers . Thank the team

2026年6月5日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

excellent service as usual

excellent service as usual, that’s why I keep coming back time and time again.

2026年5月31日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very good shop with lots of outstanding…

Very good shop with lots of outstanding products. The staff were more than helpful I the Holborn branch. I just bought a pair of ear pods but I am extremely satisfied with the value for money I experienced from the buy

2026年5月19日
Richer Sounds - Holborn ロゴ

Richer Sounds - Holborn からの回答

Thank you for your wonderful feedback

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