Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... もっと見る
企業が回答しました
I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... もっと見る
企業が回答しました
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... もっと見る
企業が回答しました
So good to have a company where the staff are passionate and the range is enormous. Was great to be able to buy something from their warehouse and collect it the next morning from the shop
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purchased a 55 inch tv from steve gave me great advice made everything very easy. This was on Friday, 18 hours later it was delivered and setup have to say was a great purchase delivery and result so happy just popped into the store to personally thank him but unfortunately he was not in today, Richer sounds have great staff, see you again

Richer Sounds - Holborn からの回答

Richer Sounds - Holborn からの回答
Elliot listened to my request for a new TV, made a few suggestions, followed up and the TV arrived promptly the next day.

Richer Sounds - Holborn からの回答
I had a really great experience at this shop! So friendly and helpful, taking their time to find exactly what I needed — my cartridge, Cambridge gear, and a cable. They patiently explained everything and answered all my questions, making the whole experience enjoyable and stress-free. Felt really cool walking out with everything sorted. Highly recommend!
Thank you !!!

Richer Sounds - Holborn からの回答
Very friendly, efficient staff. Ordered a power cable for a Pro-Ject turntable that was delivered in no time.

Richer Sounds - Holborn からの回答

Richer Sounds - Holborn からの回答
Easy in store purchase with friendly and knowledgeable staff, and helpful delivery options

Richer Sounds - Holborn からの回答
Fantastic advice and service from Steve, the manager of Holborn Richer Sounds.

Richer Sounds - Holborn からの回答
Excellent service. Ordered over the phone and picked up from the store an hour later. They added carrying handles to the box which made my journey back on the tube more comfortable. My son was delighted with the turntable and has started his journey into the world of vinyl albums.

Richer Sounds - Holborn からの回答
I appreciate Richer Sounds offering me a refund/exchange when a product wasn’t performing as expected. Full marks for their service.

Richer Sounds - Holborn からの回答
The manager took my idea or plan, educated me & proved he had that special item, right up my street, happy purchase & will revisit again.

Richer Sounds - Holborn からの回答
Elliot at Richer Sounds made our phone and email transaction (I live on the Orkney Islands, off the North of Scotland!) completely painless. He was pleasant, efficient, and seemed really to care about the service he was offering. He even followed up to make sure everything was going well. Thank you!

Richer Sounds - Holborn からの回答
As usual I received exemplary service from Richer Sounds. I wasn’t quite happy with some speakers I had bought so they exchanged them for some other ones with no hesitation. They also made it really easy for me to do this via dpd. If only all companies took customer service so seriously.

Richer Sounds - Holborn からの回答
I have purchased here 3 times this year and every time the service has been spot on. Friendly advice and really good technically. Highly recommended.

Richer Sounds - Holborn からの回答
Really helpful and friendly staff.
Great value products that are quickly sourced and delivered to store of customer's choice for collection.

Richer Sounds - Holborn からの回答
The service from Richer Sounds is simply brilliant. Nothing is too much trouble for them, they will head out to see your house free of charge and provide advice as to the right TV and audio solution and will always give the right guidance on what products to buy (not simply the most expensive). They also always seem to have very compelling promotions on offer. The only place to buy a TV as far as I’m concerned. Special mention to Steve who heads the Holborn store in Central London.

Richer Sounds - Holborn からの回答
As always, Richer Sounds are a top store.
Staff always helpful and I love that you can still visit a shop.

Richer Sounds - Holborn からの回答

Richer Sounds - Holborn からの回答
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