Richer Sounds - Hull レビュー 

2,178
TrustScore 5段階評価の5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff welcomed me as soon as I set foot in the shop, they were attentive ,knowledgeable, helpful and polite without being at all pushy. I would definitely shop there again

企業が回答しました

5つ星のうち5の評価

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2178件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,178)

過去12か月のレビュー数: 24,752

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Laurie, Hull store...

Initially we opted for a Cello 43"TV for our bedroom. Unfortunately it wasn't on view in the store,(understandable given space constraints) and when delivered and set up it wasn't as good as we thought it might be, and after discussing things decided to call the store.
We returned the TV and went for the more expensive Samsung qled, it's well worth the extra cost, and we're delighted with the quality of the picture and sound.
Many thanks to Laurie, who looked after us initially and on our further visit, for his patience and understanding.
Outstanding and faultless customer service, A+.

2026年1月12日
自発的なレビュー
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

We went in for a cd player and was…

We went in for a cd player and was advised to get a blu ray player instead as you have the best of both worlds with dvd's as well. we are well happy with our purchase. thank you again Richer Soundsr

2026年1月7日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Searching for a Soundbar

Callum spent a long time finding the right soundbar for me and made what could have been a daunting experience easy and pleasant.

2026年1月7日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Helpful friendly store visit

The help and advice I received from the chap taking care of the purchase. Looked at alternatives too. Great experience.

2026年1月8日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Very knowledgable and enthusiastic…

Very knowledgable and enthusiastic staff offered impartial advice and guidance. They took time to assess my preferences before suggesting a product that suited my needs. The range of brands over a wide range of budgets on offer gave great flexibility choice.

2026年1月7日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Outstanding customer service

Outstanding customer service, very knowledgeable and extremely helpful staff.

2026年1月3日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

My go to shop for TV and Wifi

I always gravitate to Richer Sounds when I am in the market for a new TV or Wifi purchase. In my view the staff are very knowledgeable compared to many high street retailers and I have always felt I have had a good deal.

2025年11月15日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Tv purchase

All my questions answered,given choice of tv's to suit
my needs,and no pressure to buy. Very helpful staff.
Will certainly use Richer Sounds again.

2026年1月2日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great customer service.

Great customer service.
They care about what you want and how to use what you purchase and also great after sales service.
Would definitely buy again in future.

2025年11月8日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Fabulous

Fantastic service cannot fault, television arrived before delivery date. Highly recommend

2025年12月30日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent customer service

I was purchasing my first smart TV and needed advice about which one to choose. I got lots of help and felt listened to and guided to the right one for me. I wanted my TV delivered and set up and arranged this with the shop. There was a misunderstanding about the arrangements made however and a small delay occurred. I spoke to customer services who were very responsive and apologised. They really care that their customers have a good experience shopping at Richer Sounds and kept in touch with me to rectify the issue. I will definitely shop there in the future.

2025年12月30日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Dear Mrs Boillat,

Thank you for the feedback although I was terribly sorry to read about the mix ups and poor communication which sounds pretty dreadful.

Whilst I'm pleased that the TV is now installed and you are happy, we of course take negative feedback seriously and will investigate ASAP with the store to find out what happened plus contact you to put matters right.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

A very big thank you to Paul store…

A very big thank you to Paul store manager.We had purchased a TV,some 3months previously.Unfortunately the set seemed to keep having problems.After contacting the store in Hull,who were always so helpful and polite,the set was replaced on New Years Eve.Paul delivered the set himself,and installed it.We feel this goes over and above,normal customer service.We will certainly recommend to others.

2025年12月31日
自発的なレビュー
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very professional and helpful staff

Very professional and helpful staff, didn't have item in stock to take away but had a demo version for me to look at, ordered and delivered next day - Saturday! and last weekend before Christmas. A complete change from the usual electronics stores. Great price and much cheaper than others, plus 6 years guarantee included, so all in all great service.

2025年12月26日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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