Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... もっと見る
企業が回答しました
Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... もっと見る
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Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of my questions (even when I thought they were stupid) in a way that didnt make me feel like an idiot.
The TV i ended up buying on the spot and I got it at an absolutely amazing price compared to what online retailers were selling the same model for
A few days later when I went tk collect my TV the rest of the staff there was also amazing, they helped me carry the TV to the car park and even advised me on where to get my uber booked to/ what type to order.
I would highly recommend this store and can not thank the staff enough for how helpful they were.

Richer Sounds - Kingston からの回答

Richer Sounds - Kingston からの回答
Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear.
Knowledgeable, patient and polite throughout - highly recommended.

Richer Sounds - Kingston からの回答
I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in perfect condition. Job done.

Richer Sounds - Kingston からの回答
Telephone order took ages to make, order then went into limbo and i had to ring near the expected delivery date to kick start the process. However, the service after that was splendid.

Richer Sounds - Kingston からの回答
I was seen straight away. I got helpful advice and concluded a purchase without any fuss. Delivery of my new TV happened the following day.

Richer Sounds - Kingston からの回答
Great service, knowledgeable and helpful. Have been a customer since 2008 and a few times since.

Richer Sounds - Kingston からの回答
The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily contactable in the store via phone and email (so important nowadays). And the TV is top quality at a great price! Could not do better!

Richer Sounds - Kingston からの回答
Very straightforward to order via the website and arrange collection. Good price and the tv is exceptional.

Richer Sounds - Kingston からの回答
Great experience, I am very happy with Richer Sounds Kingston. Sunil was superb, he gave me a lot of time to try various equipment and helped me make my decision

Richer Sounds - Kingston からの回答
We have bought all our TV's from Richer Sounds over the past 17 years. The staff are friendly, courteous, and very knowledgeable. I switched brands with the recent TV I bought - It was recommended, and was good value. After the TV was delivered, I set it up and had difficulty with pairing it to the Sky remote. I called the store and a very helpful, patient chap helped me finish the set up process. Thanks for all your help, Richer Sounds in Kingston!

Richer Sounds - Kingston からの回答

Richer Sounds - Kingston からの回答
I think it’s talking to your expert people that’s what really makes a difference. The fact that they were willing to help and discuss ideas with you.

Richer Sounds - Kingston からの回答
Always first class at Richer Sounds for price and service.

Richer Sounds - Kingston からの回答
Amazing experience. Super knowledgable staff with a very personal advisory. The best was the „Experience room“ in the back to test the speakers at high volume. Thank you, Dan, for an amazing service.

Richer Sounds - Kingston からの回答
Helpful staff, pointed out trade up off on Sonos saving money and had the items in stock the next day.

Richer Sounds - Kingston からの回答

Richer Sounds - Kingston からの回答
The order arrived sooner than expected, and ordering was easy. It has not been tried out yet as it is a birthday present for my husband. We will let you know the quality of the record deck after 5th August.

Richer Sounds - Kingston からの回答
the staff are extremely friendly and super helpful. i found exactly what i was looking for - i left the shop really happy.

Richer Sounds - Kingston からの回答
It was the quality of service and knowledge of Sunil that made the difference. There was nothing that was too much trouble and he provided an excellent demonstration of different capabilities.

Richer Sounds - Kingston からの回答
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