Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear. Knowledgeable, patient... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear. Knowledgeable, patient... もっと見る
企業が回答しました
I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of m... もっと見る
I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in per... もっと見る
企業が回答しました
The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Carl was extremely helpful efficient and professional. Has sorted an ongoing problem with our TV. Thankyou.

Richer Sounds - Kingston からの回答
As always an inshore shopping experience with real human beings who can be advise and guide your customers.

Richer Sounds - Kingston からの回答

Richer Sounds - Kingston からの回答
I bought a Samsung OLED TV recently. The sales assistant was very nice and gave me a £20 manager's discount at the time of purchase.
However, about 2 weeks later I went on the website and found out that the TV price has been further dropped by £30. So I sent an email to RC explaining the situation and asking for a price match. I got a response back from Manager Carl offering me the refund. I was very pleased and impressed with their customer service and support.
This is one of the reasons, I have been a RC customer for over 20o years now.
BTW the TV is also amazing and the HDR format is absolutely stunning.

Richer Sounds - Kingston からの回答
Great customer service especially as this was my first order.

Richer Sounds - Kingston からの回答
Listened in the demo lounge with a nice knowledgeable chap. Also price better than other places so bought it

Richer Sounds - Kingston からの回答

Richer Sounds - Kingston からの回答
Wonderful buying experience from Richer Sounds Kingston. Strongly recommend.

Richer Sounds - Kingston からの回答
I recently purchased the 77" LG G5 from the Kingston branch of Richer Sounds, and the experience was outstanding from start to finish.
A special shout-out to Sunny, who really went above and beyond. He was incredibly knowledgeable and guided me through the entire process, helping me feel completely confident in my decision. It’s rare to find that level of genuine expertise and patient advice without feeling pressured.
The TV itself is a masterpiece—the brightness and clarity on the G5 are on another level. Combined with Richer Sounds' competitive pricing and their legendary 6-year guarantee, it’s easily the best tech purchase I’ve made.
If you’re looking for a premium home cinema setup, I can’t recommend the Kingston team and Sunny highly enough. 5-star service all the way!

Richer Sounds - Kingston からの回答
Great service as usual. Very happy with purchase and grateful for the knowledge and advice of staff.

Richer Sounds - Kingston からの回答
The staff at the kingston branch were amazing
Really helpful from start to finish
Shout to miles who went above and beyond

Richer Sounds - Kingston からの回答
Excellent service, far more economical than a certain large store… all told very satisfied.

Richer Sounds - Kingston からの回答

Richer Sounds - Kingston からの回答
Excellent good price. Paid extra for specific day delivery. Was given a 3
hour window but it was a couple of late before it was delivered.

Richer Sounds - Kingston からの回答
Every time I have purchased equipment from Richer Sounds, Kingston I feel they really CARE about their customers. This approach comes from the Manager, Carl - who is professional, and keen for the firm to make a good impression. The best prices, staff who know what they are selling, and really listen to the needs of their customers. First-class!

Richer Sounds - Kingston からの回答
Excellent speakers at a keen price, and the click and collect availabity and messaging went exactly as promised.

Richer Sounds - Kingston からの回答
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