Richer Sounds - Liverpool レビュー 

2,832
TrustScore 5段階評価の5

5.0

1-5 Berry Street, L1 9DF Liverpool, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I always feel that at richer Sounds, I’m given advice that most clearly fits my requirements . The equipment I’ve bought there has proved to be well-suited to my wishes and needs, and when I’ve had di... もっと見る

企業が回答しました

5つ星のうち5の評価

A charming young man went to great trouble to secure me the very last RC for my old OPPO Blu-Ray, I had been looking at one on Ebay for £300 and he got me a new one for £25! I can't use my player with... もっと見る

企業が回答しました

5つ星のうち5の評価

Spoke to David and explained what we were looking for, helped us choose the right TV for our refurbished kitchen. Probably the 5th TV we have had from Richer Sounds. Only disappointment was their deli... もっと見る

企業が回答しました

5つ星のうち5の評価

10 years after buying my last TV from richer sounds I returned to but my new TV and was shocked to have been served by the same guy. Knowledgeable and great customer service backed by a great warrant... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

5.0

優良

TrustScore 5段階評価の5

2832件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5.0

すべてのレビュー

(2,832)

過去12か月のレビュー数: 23,773

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Click & collect item for record brush

Click & collect item for record brush. No messing, quick delivery to store and was contacted as soon as the item landed 👍

2026年7月2日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

The people in the store reminded me…

The people in the store reminded me what’s it’s like to buy in a real store! Good serve, good knowledge of equipment and helpful from start to finish. Much better than buying online!

2026年6月30日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent customer service and very good advice and recommendations.

I always feel that at richer Sounds, I’m given advice that most clearly fits my requirements . The equipment I’ve bought there has proved to be well-suited to my wishes and needs, and when I’ve had difficulties with new equipment, the shop has given me excellent after sale support. The people in R/S are very knowledgeable and have a really positive attitude towards customers. It’s a shop I enjoy visiting, and trust.

2026年1月3日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The Team

Staff, customer care, delivery al brilliant 👏

2026年6月29日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Friendly informative staff

Friendly informative staff. No hard sell. 6 Yr warranty. Whole experience was smooth and pleasant. (Liverpool shop)

2026年6月28日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

10 years after buying my last TV from…

10 years after buying my last TV from richer sounds I returned to but my new TV and was shocked to have been served by the same guy. Knowledgeable and great customer service backed by a great warranty makes it a no brainer.

2026年6月26日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Good advice

Good advice. Right product at a great price

2026年6月26日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

The personal touch goes a long way

The store manager was very knowledgeable and listened to our needs. Very patient and worked out a decent deal on our purchase. Then my order arrived a day early so a positive experience from start to finish

2026年6月20日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks so much for your positive feedback, which was great to read including the early delivery! We hope to see you again, and next time attain that last fifth star.

The Customer Experience team

5つ星のうち5の評価

Expert advice

Expert advice, friendly, professional service.
Prompt delivery
Great speakers

2026年6月23日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

A charming young man went to great…

A charming young man went to great trouble to secure me the very last RC for my old OPPO Blu-Ray, I had been looking at one on Ebay for £300 and he got me a new one for £25! I can't use my player without the RC as it is on a very low unit and I am disabled so getting down on my knees simply isn't an option. I have recently had an appalling experience with John Lewis and Miele which left me without a fridge, or my £1400, for over 7 months. They treated me with complete contempt playing pass the parcel with the blame, so I REALLY do know what good customer service looks like, and I got it at Richer Sounds!

2026年6月18日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

The service was fantastic

The service was fantastic. Delivery driver was very pleasant and prompt. The 6 year guarantee is a game changer!
I couldn't recommend Richer Sounds any more.

2026年6月16日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

Had to wait a little while before I was…

Had to wait a little while before I was seen to, other than that, a very helpful member of staff saw to my needs.

2026年6月17日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for taking the time to leave your review. I’m sorry to hear there was a wait before you were seen, although I’m pleased the service you received once engaged was helpful.

We’ll share this feedback with the store to review how we’re managing busy periods and
if there’s anything further you’d like to add, please feel free to get in touch via the address below...

seniorcomplaintsteam@richersounds.com

Many thanks
The Customer Experience Team

5つ星のうち5の評価

Great experience with Richer Sounds Liverpool

Rang up checked TV was in stock, drove over parked at the side of the store went in paid for the item, helped to the car with it, and job done.
Great value best price around and free sound bar arrived next day as it wasn’t in stock. Great customer service and 6 year warranty to boot what’s not to love about Richer Sounds

2026年6月15日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great Service as Usual

Spoke to David and explained what we were looking for, helped us choose the right TV for our refurbished kitchen. Probably the 5th TV we have had from Richer Sounds. Only disappointment was their delivery partner who to be honest has been very hard work!!

2026年6月2日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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