The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... もっと見る
企業が回答しました
Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... もっと見る
企業が回答しました
I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... もっと見る
企業が回答しました
It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Liverpool からの回答
Order taken and processed same day and delivered a few days later. the delivery team carried it upstairs in my flat and placed it in my lounge ready for me to unbox it.

Richer Sounds - Liverpool からの回答
Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too.
Delivery was exactly what we had agreed with the staff extremely helpful.

Richer Sounds - Liverpool からの回答
Called store to check if item was in stock, they physically went down to the store room to check and reserved it for me to pick up there and then, was ready and waiting when I arrived at store later that day to collect, always get the best service at Richer Sounds

Richer Sounds - Liverpool からの回答

Richer Sounds - Liverpool からの回答
Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras.
Plus, I had it delivered,installed and set up by John who had been nine years ago, again very helpful in the process.
Thank you both.

Richer Sounds - Liverpool からの回答
Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.

Richer Sounds - Liverpool からの回答
Genuinely brilliant customer service, from someone both knowledgeable and looking to make it easier for you. Shout out to Stuart who helped me out via the phone, fantastic.

Richer Sounds - Liverpool からの回答
Easy to find the item I needed and the store service was amazing in and out with my purchase completed within 15 minutes as I was prepared when I went with the product I wanted to buy I also joined the VIP club and got £10 off my order.

Richer Sounds - Liverpool からの回答
Company sells excellent products and has well informed staff.

Richer Sounds - Liverpool からの回答
Easy to contact as and when you have any queries. Very helpful staff and best of all ….. great products, great prices and fast delivery.

Richer Sounds - Liverpool からの回答

Richer Sounds - Liverpool からの回答
The entire buying experience with Richer Sounds is brilliant the knowledge and customer service is second to none. This is my 4th time and once again it was perfect.

Richer Sounds - Liverpool からの回答
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it ended up better. For anything related to this in the future, I'll always go to the Richer Sounds Liverpool team to consult with them first. Thanks fellas 👍 very happy customer

Richer Sounds - Liverpool からの回答
Fantastic service and advice from Kelvin at the Liverpool shop. Guided me in the right direction for the purchase of my amp and speakers and gave me a great deal, thank you

Richer Sounds - Liverpool からの回答
I've made several purchases from Richer Sounds, and always been happy with service/delivery.
Only ever had one problem with a tv. Richer Sounds have an excellent service policy.
They sent it for repair on 3 occasions but fundamentally there must have been an unrepairable issue.
With that, they offered me generous compensation on 3 yr old unit, and also arranged delivery and collection (of the faulty tv).
So far so good.
Not their fault the tv was faulty but in my opinion they did all they could to repair and eventually compensate me in order to get a replacement.

Richer Sounds - Liverpool からの回答
Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly.
My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home Delivery, who again were excellent.
If you're thinking of purchasing quality TV or Audio, go to the experts, you won't be disappointed.

Richer Sounds - Liverpool からの回答
Personal attention, friendliness, honest advice, recognition of customer loyalty.

Richer Sounds - Liverpool からの回答
Item wasn't in store when I checked. The staff member ordered it for next day delivery, no problem. Perfect.

Richer Sounds - Liverpool からの回答
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