Richer Sounds - Liverpool レビュー 

2,963
•
TrustScore 5段階評価の5

5.0

1-5 Berry Street, L1 9DF Liverpool, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... もっと見る

企業が回答しました

5つ星のうち5の評価

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... もっと見る

企業が回答しました

5つ星のうち5の評価

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

5.0

優良

TrustScore 5段階評価の5

2963件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(2,963)

過去12か月のレビュー数: 24,593件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Staff so helpful

Staff so helpful. Nothing is too much trouble for them.

2026年8月11日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Order taken and processed same day and…

Order taken and processed same day and delivered a few days later. the delivery team carried it upstairs in my flat and placed it in my lounge ready for me to unbox it.

2026年8月10日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Member of staff who I dealt with in…

Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too.
Delivery was exactly what we had agreed with the staff extremely helpful.

2026年8月8日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Always fantastic service

Called store to check if item was in stock, they physically went down to the store room to check and reserved it for me to pick up there and then, was ready and waiting when I arrived at store later that day to collect, always get the best service at Richer Sounds

2026年8月7日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent advice

Excellent advice, given by Diego, good price and 6 year warranty.

2026年8月7日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Upgrade of TV

Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras.
Plus, I had it delivered,installed and set up by John who had been nine years ago, again very helpful in the process.
Thank you both.

2026年8月7日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent service from Kelvin

Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.

2026年8月5日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Genuinely brilliant customer service

Genuinely brilliant customer service, from someone both knowledgeable and looking to make it easier for you. Shout out to Stuart who helped me out via the phone, fantastic.

2026年8月6日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Easy to find the item I needed and the…

Easy to find the item I needed and the store service was amazing in and out with my purchase completed within 15 minutes as I was prepared when I went with the product I wanted to buy I also joined the VIP club and got £10 off my order.

2026年8月6日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Call or check out Richer Sounds first

Easy to contact as and when you have any queries. Very helpful staff and best of all ….. great products, great prices and fast delivery.

2026年8月2日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Diego the Manager looked after us

Diego the Manager looked after us. Great service

2026年8月3日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

The entire buying experience with…

The entire buying experience with Richer Sounds is brilliant the knowledge and customer service is second to none. This is my 4th time and once again it was perfect.

2026年7月30日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Can't fault the service or the whole…

Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it ended up better. For anything related to this in the future, I'll always go to the Richer Sounds Liverpool team to consult with them first. Thanks fellas 👍 very happy customer

2026年8月2日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent Customer Service

Fantastic service and advice from Kelvin at the Liverpool shop. Guided me in the right direction for the purchase of my amp and speakers and gave me a great deal, thank you

2026年8月2日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Top drawer service

I've made several purchases from Richer Sounds, and always been happy with service/delivery.
Only ever had one problem with a tv. Richer Sounds have an excellent service policy.
They sent it for repair on 3 occasions but fundamentally there must have been an unrepairable issue.
With that, they offered me generous compensation on 3 yr old unit, and also arranged delivery and collection (of the faulty tv).

So far so good.
Not their fault the tv was faulty but in my opinion they did all they could to repair and eventually compensate me in order to get a replacement.

2026年8月2日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Diego at Richer Sounds Liverpool

Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly.
My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home Delivery, who again were excellent.
If you're thinking of purchasing quality TV or Audio, go to the experts, you won't be disappointed.

2026年8月1日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Personal attention

Personal attention, friendliness, honest advice, recognition of customer loyalty.

2026年7月30日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Painless transaction

Item wasn't in store when I checked. The staff member ordered it for next day delivery, no problem. Perfect.

2026年5月14日
Richer Sounds - Liverpool ロゴ

Richer Sounds - Liverpool からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

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