Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... もっと見る
企業が回答しました
Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.
企業が回答しました
WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
1-5 Berry Street, L1 9DF, Liverpool, 英国
- 0333 900 0030
4.9
優良
2883件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very quick delivery even on the…
Very quick delivery even on the standard.
Great price and Richer Sounds very good customer support.
2026年3月31日
Richer Sounds - Liverpool からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Staff very helpful
Staff very helpful. Guided me to get the record player which most suited my needs. He said contact him if I required assistance
2026年3月26日
Great in-store and delivery experience
2026年3月30日
Richer Sounds - Liverpool からの回答
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds - Liverpool からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Phone purchase of TV & soundbar which…
Phone purchase of TV & soundbar which went without a hitch. Installation service was offered which I paid for. So glad I did. John, who was the installer, did a brilliant job.
2026年3月28日
Richer Sounds - Liverpool からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Still to attend my demo but initial response excellent
Still to attend my demo but blown away by the friendly and receptive response to my online queries and follow-up emails.. very impressive customer service. Will update review following demo. Brilliant Richer sounds!
2026年4月4日
自発的なレビュー
Richer Sounds - Liverpool からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service from start to finish
I’m leaving this review a little later than planned, but it’s well deserved. I bought a Samsung S90F television from Richer Sounds and it’s been fantastic. David helped me choose the right model.
Unfortunately, the TV developed an issue, but the team handled it brilliantly. Diego and Justin made the return and replacement process easy, and the new unit has been perfect.
I’ll definitely be coming back for future TVs and soundbars — and I’ve already been recommending Richer Sounds to my family and friends.
2026年1月12日
Richer Sounds - Liverpool からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Staff were great
Staff were great, very helpful and patient with a complete novice. Excellent ordering and delivery
2026年3月25日
Richer Sounds - Liverpool からの回答
Thank you for your wonderful feedback
Richer Sounds - Liverpool からの回答
Thanks for your feedback, great to read you were happy with our service.
Samsung qe55qn73f..
As always first class experience.
Samsung tv with 6y warranty and free next day delivery you just can't find deals like this anywhere else...The tv is just what I wanted with and a great upgrade from my last tv a Samsung eu50cu7100 (also from RS)...Many thanks One happy customer 👍
2026年3月23日
Richer Sounds - Liverpool からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
DPD delivery you can depend on
DPD delivery you can depend on, delivery time slot spot on.
2026年3月21日
Richer Sounds - Liverpool からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Great store with great free cover I…
Great store with great free cover I only purchase my TVs from here.
2026年3月21日
Richer Sounds - Liverpool からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff were very informative and…
Staff were very informative and helpful, the six year guarantee sealed the deal though I’m a bit disappointed that the tv is now on offer so I could have saved £80 if I’d waited a week!!!
2026年3月20日
Richer Sounds - Liverpool からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
PERSON TO PERSON TRANSACTION IN…
PERSON TO PERSON TRANSACTION IN LIVERPOOL STORE A VERY PLEASANT AND HELPFUL EXPERIENCE. ACCOMODATED ON ALL ASPECTS OF PRE PURCHASE, WELL EXPLAINED, AND CLARIFICATION ON SUGGESTED DELIVERY OPTIONS.
EXCELLENT.
2026年3月20日
Richer Sounds - Liverpool からの回答
Thanks for your kind review, we look forward to your next visit.
too good to be true,but it was true.
samsung the frame bezel fitted perfectly
price was fantastic
2026年3月16日
Richer Sounds - Liverpool からの回答
Thank you for your 5 star review!
Easy, no fuss ordering and delivery
Ordered a FiiO K11 and it was delivered to store free, within 24 hours. Excellent communication.
2026年3月18日
Richer Sounds - Liverpool からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Just a brilliant company
Just a brilliant company, personal attention and feels like an old style retailer, where the staff give really good, patient advice.
2026年3月18日
Richer Sounds - Liverpool からの回答
Thank you for your wonderful feedback
Richer Sounds - Liverpool からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds - Liverpool からの回答
Thank you for your 5 star review!
Richer Sounds - Liverpool からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
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