Richer Sounds - London Bridge レビュー 

1,619
•
TrustScore 5段階評価の5

4.8

100 Tooley Street, SE1 2TH London, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.

企業が回答しました

5つ星のうち5の評価

Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise

5つ星のうち5の評価

I arranged a demo at Richer Sounds to compare how various CD systems I had read about actually sound before buying. They had the units that interested me. I was able to discuss with the Sales Advise... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.8

優良

TrustScore 5段階評価の5

1619件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,619)

過去12か月のレビュー数: 24,562件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Demo at Richer Sounds... good result.

I arranged a demo at Richer Sounds to compare how various CD systems I had read about actually sound before buying. They had the units that interested me. I was able to discuss with the Sales Adviser the differences I perceived and compare them with his thoughts. He then brought in a CD player that I was unaware of, after comparison this is the unit I confidently bought. This is exactly the experience and end result I value from knowledgeable staff in real shops like Richer Sounds.

2026年8月31日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Malik at London Bridge was of great…

Malik at London Bridge was of great assistance by listening to my requirements and came up with the ideal solution. He was very knowledgeable, patient and courteous throughout. Highly recommend.

2026年8月25日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Hassle free experience

Hassle free experience, easy to navigate website, good comms and pleased with the product.

2026年8月20日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Richer sounds has very good electronics…

Richer sounds has very good electronics and services, Although like other retailers their products arrives incomplete, As you know I ordered one of their latest sound bars (Samsung products)But unfortunately it arrived without a HDMI cable, The matter is still waiting to be resolved by a technician, 5/9/26 I will get back to you ASAP, Any technical issues I will let you know for assistance, Thank you for your products and technical support team,

2026年8月20日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Had issue with delivery, but dealt with efficiently. Would recommend.

2026年8月12日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great Service, Great Price

Staff always friendly and helpful, plus they price match and provide a 6 year warranty.

2026年8月15日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

ordered something for store delivery

ordered something for store delivery. arrived when expected and the store manager was very proactive letting me know it had arrived - he called as well as emailing in addition to the system-generated alert

2026年8月12日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

A friendly and knowledgeable staff who…

A friendly and knowledgeable staff who were interested in my purchase and wanted to understand why I purchased it and what I needed it for. Discussing their own experience- the product is excellent.

2026年8月3日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Listening room

Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted to compare. The staff were very knowledgeable about the amps (although they preferred the Arcam 5). I was given a soft drink and they left me to listen to the cds I brought with me. Not rushed, probably there for an hour altogether.
I chose the Audiolab 6000 amp, was given a good price and it was delivered two days later. All good.

2026年7月31日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

All good

All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the same product on Amazon despite the slight extra expense and inconvenience.
One slight thing is that I saw on the leaflet that I got that you offer £10 off the first in store/online purchase and I think this was my first but I wasn't aware off the £10 and now I suppose it's too late

2026年7月28日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Amazing service and top class technical…

Amazing service and top class technical support. I had AA couple of minor out of the box issues and Robin was superb in resolving these quickly and efficiently

2026年7月24日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thank you for your 5 star review!

5つ星のうち4の評価

Friendly and non pushy staff who gave…

Friendly and non pushy staff who gave great advice

2026年7月18日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thank you for leaving such positive feedback about the team, and the advice they gave. We hope to see you again in the future, and will try our best to score the full 5 stars next time!

The Customer Experience team

5つ星のうち5の評価

Product availability

Product availability, good offers, and great service by Ali!

2026年7月13日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Robin at London Bridge was incredibly…

Robin at London Bridge was incredibly patient, knowledgeable and supportive. He's a credit to Richer Sounds and I will definitely be back again.

2026年7月12日
Richer Sounds - London Bridge ロゴ

Richer Sounds - London Bridge からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報