Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... もっと見る
企業が回答しました
Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
企業が回答しました
Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise
I arranged a demo at Richer Sounds to compare how various CD systems I had read about actually sound before buying. They had the units that interested me. I was able to discuss with the Sales Advise... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I arranged a demo at Richer Sounds to compare how various CD systems I had read about actually sound before buying. They had the units that interested me. I was able to discuss with the Sales Adviser the differences I perceived and compare them with his thoughts. He then brought in a CD player that I was unaware of, after comparison this is the unit I confidently bought. This is exactly the experience and end result I value from knowledgeable staff in real shops like Richer Sounds.

Richer Sounds - London Bridge からの回答
Even though there was a problem with the product RS did their very best to solve it.

Richer Sounds - London Bridge からの回答

Richer Sounds - London Bridge からの回答
Malik at London Bridge was of great assistance by listening to my requirements and came up with the ideal solution. He was very knowledgeable, patient and courteous throughout. Highly recommend.

Richer Sounds - London Bridge からの回答
Hassle free experience, easy to navigate website, good comms and pleased with the product.

Richer Sounds - London Bridge からの回答
Richer sounds has very good electronics and services, Although like other retailers their products arrives incomplete, As you know I ordered one of their latest sound bars (Samsung products)But unfortunately it arrived without a HDMI cable, The matter is still waiting to be resolved by a technician, 5/9/26 I will get back to you ASAP, Any technical issues I will let you know for assistance, Thank you for your products and technical support team,

Richer Sounds - London Bridge からの回答
Excellent customer service. Had issue with delivery, but dealt with efficiently. Would recommend.

Richer Sounds - London Bridge からの回答
Staff always friendly and helpful, plus they price match and provide a 6 year warranty.

Richer Sounds - London Bridge からの回答
ordered something for store delivery. arrived when expected and the store manager was very proactive letting me know it had arrived - he called as well as emailing in addition to the system-generated alert

Richer Sounds - London Bridge からの回答
A friendly and knowledgeable staff who were interested in my purchase and wanted to understand why I purchased it and what I needed it for. Discussing their own experience- the product is excellent.

Richer Sounds - London Bridge からの回答
Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted to compare. The staff were very knowledgeable about the amps (although they preferred the Arcam 5). I was given a soft drink and they left me to listen to the cds I brought with me. Not rushed, probably there for an hour altogether.
I chose the Audiolab 6000 amp, was given a good price and it was delivered two days later. All good.

Richer Sounds - London Bridge からの回答
All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the same product on Amazon despite the slight extra expense and inconvenience.
One slight thing is that I saw on the leaflet that I got that you offer £10 off the first in store/online purchase and I think this was my first but I wasn't aware off the £10 and now I suppose it's too late

Richer Sounds - London Bridge からの回答
Amazing service and top class technical support. I had AA couple of minor out of the box issues and Robin was superb in resolving these quickly and efficiently

Richer Sounds - London Bridge からの回答

Richer Sounds - London Bridge からの回答
A fantastic company and have been shopping with them since 1989

Richer Sounds - London Bridge からの回答

Richer Sounds - London Bridge からの回答
Robin at London Bridge was incredibly patient, knowledgeable and supportive. He's a credit to Richer Sounds and I will definitely be back again.

Richer Sounds - London Bridge からの回答
Friendly staff and super knowledgeable. Love shopping here

Richer Sounds - London Bridge からの回答
Superb service Robin was excellent and also managed to find someone locally (Mo) who could install my new TV

Richer Sounds - London Bridge からの回答
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