Richer Sounds - Maidstone レビュー 

2,243
TrustScore 5段階評価の5

4.9

17 Earl Street, ME14 1PL Maidstone, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service.. I thought a... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought online at a great price. Arranged to pick up in store. Staff were very helpful and knowledgeable. I was helped to carry my purchase to my car. Overall a good shopping experience, I would re... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2243件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,243)

過去12か月のレビュー数: 25,118

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour later to arrange the refund. No quibbles, all sorted quickly and refund appeared in my bank account a couple of days later. Excellent service.

2026年8月20日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

I bought a TV through richer sounds

I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service..
I thought a part was missing and emailed them and received a really helpful and intelligent email back asking me to check the packaging and of course it was all my fault but they were really courteous..
Many thanks richer sounds maidstone

2026年8月17日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great products

Great products, staff very knowledgeable and helpful

2026年8月15日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very helpful over the phone

Very helpful over the phone, helping me as to how to measure the TV and confirming new size and the unit it has to go on.

2026年8月13日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Bought online at a great price

Bought online at a great price. Arranged to pick up in store.
Staff were very helpful and knowledgeable.
I was helped to carry my purchase to my car.
Overall a good shopping experience, I would recommend Richer Sounds if you're buying TV's and Music systems.
Worthwhile going into the Maidstone store to check out everything and get good advice.

2026年8月11日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Very useful telephone conversation…

Very useful telephone conversation before purchase filled by next day delivery. Items delivered in good condition.

2026年8月6日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Joseph was extremely helpful in getting…

Joseph was extremely helpful in getting the right connection for me between the headphone DAC and my tv.

2026年8月7日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち4の評価

Product arrived quickly

Product arrived quickly . Sound quality not bad for the money.

2026年8月8日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

5つ星のうち5の評価

bought a tv delivery was Lg tv good…

bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything sorted for me support and help by the staff 1st class

2026年8月13日
自発的なレビュー
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Purchased a Sonos Arc Ultra

Purchased a Sonos Arc Ultra. Excellent service as always from Richer Sounds

2026年6月6日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Professional, courteous and knowledgeable.

Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect from then. I received a call Tuesday and spoke to another person who confirmed it was now available, we spoke about it, the screen required, the setup and other geeky stuff that only someone like me who had spent months looking this product up and someone who knew their product would have been able to do. Arranged to collect Wednesday, walked in, spoke to one person who got the product from our the back, confirmed who I was, asked if I needed anything else, any help etc. I didn't and I was off, back to the car and back home to start the long-winded process of building my ALR frame and then setting up the projector.

It's simply amazing btw, the Hisense PX3 Pro is just phenomenal.

In summary, a great product, a good price, excellent, professional service and for me that's all any of us needs. Well unless something goes wrong and then from previous experience Richer will smash that as well!!

Excellent.

2026年8月3日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent experience buying TV

Excellent experience buying TV, excellent service from Jay

2026年8月1日
Richer Sounds - Maidstone ロゴ

Richer Sounds - Maidstone からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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