Richer Sounds - Manchester レビュー 

1,377
TrustScore 5段階評価の5

4.9

268 Deansgate, M3 4JB Manchester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... もっと見る

企業が回答しました

5つ星のうち5の評価

Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... もっと見る

企業が回答しました

5つ星のうち5の評価

Ryan was honest and spoke Welsh! However I did NOT like the comment at the bottom of the invoice about getting back to you within 24 hours if the product is damaged being in "microscopic" print. This... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1377件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,377)

過去12か月のレビュー数: 24,319

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Friendly staff and knowledgeable

Friendly staff and knowledgeable, but didn't have much choice in store for what I wanted, only 2 products for ear buds to choose from.

2026年6月8日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for the great feedback about the team, although I’m sorry the range of ear buds in store was more limited than you expected, we’ll use this feedback to review our in-store selection.

I do hope you are totally happy with the items you did purchase, should you need any help of course please get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

I have bought Ruarkaudio R1S

I have bought Ruarkaudio R1S. I received 6 years warranty. In 2019 i bought there record player by Denon , is still working from 7 years . Richer sounds giving customers very good service and long-term warranty. The staff is very friendly and helpful . If you don't know where to buy,buy at Richer sounds.
Pawel Marczak

2026年6月6日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Ordered a CA AMP from their Manchester…

Ordered a CA AMP from their Manchester shop. They sorted a demo out with streamer, Dali speakers and amp. Fantastic service. Straightforward sales. Delivery door on. And the kit in the house sounds great. Next month I’ll by the CA streamer. Cheers, Rick.

2026年5月31日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great company

Great company. Really good customer service. Would recommend over any other electronic retailer as the service after my TV developed a fault after 5 years was amazing.

2026年5月29日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I bought a 32 inch TV and wall bracket…

I bought a 32 inch TV and wall bracket recently and I received a very helpful advisor who offered and answered all my questions with intererst.
This is exactly the same experience that I received the last time I bought goods from you.
No heavy sales pitch just good advice, very refeshing and that's why I keep coming back to you.

2026年5月27日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Richer sounds- Gold Standard Service

Richer sounds! What can I say have been using them for years. Always buy my Audio visual products from them, 6 year warrantey is always a bonus. Great advice aswell when going into the Deanagate Manchester store!

2026年5月27日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Knowledgeable helpful staff

Knowledgeable helpful staff
Work out a deal that was good
For me. Sorted out next day delivery
As I was on the bus.

2026年5月27日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

All of the staff were very professional…

All of the staff were very professional and knowledgable. When I had problems setting up my cd radio unit I popped back into the store with it and they had me up and running in no time. Full marks!

2026年5月22日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Awesome service in store

Awesome service in store. Staff were super friendly, helpful, knowledgeable and informative. Delivery was great and I’m really happy with my speakers.

2026年5月4日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Helpful

Helpful, friendly staff. Excellent follow up on item not available at the time.

2026年5月18日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Knowledgeable, helpful staff

Knowledgeable staff always happy to listen carefully to customer requirements and expectations, provide assistance, advice and demonstrate products on-demand without hard-sell. Prices are competitive, free 6-year warranty included, free delivery on orders over £100.

2026年5月18日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great customer service

The staff were very friendly and explained everything about the product I was browsing.
I initially tried to pay by card, but they do not accept international cards, so I had to pay in cash instead. After I went to the ATM and came back, the staff kindly gave me a £5 discount, which I really appreciated.
The payment made by my card actually went through as well, but the store handled it professionally and refunded it back without any issues. Great customer service and very helpful staff overall!

2026年5月15日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The help and advice I received from…

The help and advice I received from Matt was probably the best I have ever received from anyone in a store. I really appreciated his assistance. If I was to give him marks out of 10 I would give him 12 !
Best wishes Roger Aley.

2026年5月12日
自発的なレビュー
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your great feedback and for supporting local business.

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