Richer Sounds - Manchester レビュー 

1,376
TrustScore 5段階評価の5

4.9

268 Deansgate, M3 4JB Manchester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... もっと見る

企業が回答しました

5つ星のうち5の評価

Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... もっと見る

企業が回答しました

5つ星のうち5の評価

Ryan was honest and spoke Welsh! However I did NOT like the comment at the bottom of the invoice about getting back to you within 24 hours if the product is damaged being in "microscopic" print. This... もっと見る

企業が回答しました

5つ星のうち5の評価

Decided to buy a filo cd player and have always used richer sound for my hi-fi and speakers over the last 30+ years,had it posted out and was here in two days

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1376件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,376)

過去12か月のレビュー数: 24,227

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

I thought the service was good

I thought the service was good. Matt the salesman in the shop was really helpful and the speakers I bought are very good.

2026年5月1日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for the feedback, especially about Matt, it's great to read you are also happy with the speakers!

Of course if there was any aspects you feel we could improve, and hopefully achieve a five star review from you next time, we'd love to hear about them..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち4の評価

Great quality product, sound lacks bass initially but with EQ it comes alive!

The design and build quality are fab.

The sound is good but after trying the DMS Labs tuning I absolutely love them now, nice and flat EQ with equal representation that sounds brilliant and characterful!

Great value for money at £179 but definitely try the labs tune (available in video 'Nothing CEO reacts to Headphone (1) reviews' at 6:56 )

P.S When the ear cups are flat they will clink together and I've read reports of them chipping away at each other, I've just popped some electrical tape where they touch and that seems to have reduced the impact :)

Notable mentions:
Paid for 6 day delivery and received it the next day which was nice!

Staff in the Manchester shop were very helpful and allowed me ample time to decide without feeling rushed, also very knowledgeable and friendly. I think it was James that helped me, (long grey hair)

2026年4月23日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks so much for taking the time to leave such a thoughtful review, it’s of course fantastic to hear how much you’re enjoying the headphones!

We also appreciate the sharing of your tip on the ear cups, which is noted, and we’ll be sure to pass your kind words on too, especially to James. Thanks again for supporting local business, and we hope you continue enjoying your music.

The Richer Sounds team 🎶

5つ星のうち5の評価

Helpful staff

Helpful staff. Clear explanation of products.

2026年4月21日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent

Quick, easy, polite & helpful service and a great product.

2026年4月14日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great record player for a beginner

Great record player for a beginner. Good quality & sound. Very informative staff.

2026年4月14日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Good service

Good service, happy staff in the shop

2026年4月7日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent advice as always!

I contacted Richer Sounds asking for advice regarding a pre-amp for my turntable. The advice I received was spot on as always. Although I ended up buying the pre-amp from Amazon (cos I could get it next day rather than wait til after Easter) I did buy a RCA cable from RS in Manchester. Very pleased with the cable & the advice I received from the team was superb as always.

2026年4月6日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Thank-you Ryan

Thank-you Ryan, and Richer sounds

2026年3月25日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Outstanding service from the Manchester…

Outstanding service from the Manchester team.
Ryan was patient and very informative with my purchase.
Very pleased with the price, and believe me I DID shop around - and quite confident that not only this was the cheapest price in the UK but with the 6 year warranty and brilliant customer service this was a cracking deal.
Speedy delivery with 2 great guys too.

2026年3月22日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Lovely friendly knowledgeable team

Lovely friendly team.
Matt was very helpful and very knowledge too. I will definitely be back. Thanks.

2026年3月14日
自発的なレビュー
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The headphones are brilliant

The headphones are brilliant. The app lets you EQ the sound I like very much recommended. The only fly in the ointment is DPD. I dread deliveries from them. This time was no different. The driver took one look a the flats and drove straight passed. I then had to go and collect from a shop. Despite the fact I was at home and never left the flat. I paid for home delivery. Please stop using DPD as they couldn't a cold in the middle of a Pandemic.

2026年3月25日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Sam really helped us out

Sam really helped us out. The staff were really keen to help and had great technical knowledge. Very impressed with the new turntable and the advice at richer sounds Manchester

2026年2月13日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Impeccable Service

Sent an email enquiring about a product and within minutes I got a reply and within 30 minutes I had the product in my hands and an extremely positive experience in a very friendly shop.

2026年3月15日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great service

Great service. Special thanks to Ryan; a fountain of knowledge and has helped my Hifi sound at it's absolute best.

2026年3月12日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Purchase of a Humax aura EZ 4K FHR-6000T PVR

I recently purchased Humax aura EZ 4K FHR-6000T personal video recorder. The superficial nature of the accompanying user manual meant that the procedure for its initial installation and configuration was anything but straightforward.
Following a visit to the Manchester branch of Richer Sounds, the staff quickly resolved my installation problems by offering and delivering a prompt solution.
It makes a refreshing change to deal with staff with relevant technical knowledge and abilities as opposed to staff whose expertise lies solely in sales and marketing.

2026年3月15日
自発的なレビュー
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent customer service

Matt at the Manchester store was excellent. He got in touch directly when my initial choice of product was unavailable, and guided me towards a suitable alternative with expert advice provided in an easily understandable way. I couldn’t be happier with the service and product I received, and I’m continuously impressed with the offerings of Richer Sounds.

2026年3月9日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Brilliant sales staff for my good…

Brilliant sales staff for my good quality televisions. Will certainly purchase televisions gain from Richer Sounds.

2025年9月22日
Richer Sounds - Manchester ロゴ

Richer Sounds - Manchester からの回答

Thank you for your 5 star review!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報