Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... もっと見る
企業が回答しました
The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... もっと見る
企業が回答しました
The 2 members of staff gave me great advice and information on the turntable I was looking for. They saved me money as they advised I didn’t need 1 feature I was looking for. I bought a turntable an... もっと見る
Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Middlesbrough からの回答
Good customer service & advice and got exactly what I needed.

Richer Sounds - Middlesbrough からの回答
I went into Middlesbrough shop told the salesman what i was looking for he delt with my request gave me good information and the order was completed without problem.
I asked some questions about some other equipment I was interested in and received good recommendations.
The transaction was completed and the goods were delivered 2 days later.
Excellent service i highly recommend.

Richer Sounds - Middlesbrough からの回答
Needed a new receiver for home cinema system as old one broke. Saw an Onkyo one I was interested in. So gave the Middlesbrough branch a call as thats was the nearest branch to me. The lad I spoke to was very polite, listened to what I needed and seemed very knowledgeable. Was even offered receivers they had in stock in store as the one I wanted wasn't getting re-stocked until the week after. But anyways, ordered one to be delivered in store. When it came i went to the store, it took 5 minutes to check my details, I get a 6 year warranty as I bought it from them, and the lad even carried the receiver out to my car and put it in my boot!! Would highly recommend this business, and will definitely be using them again!!

Richer Sounds - Middlesbrough からの回答

Richer Sounds - Middlesbrough からの回答
Excellent service from David, His knowledge guided us down the right path. We are not new customers and the above is why we keep going back.

Richer Sounds - Middlesbrough からの回答
I knew exactly what TV i wanted to purchase but was unsure if i could in corporate the TV with my existing media system ie amplifier. Stuart talked me through everything and even after installation there was a sound issue. Stuart again went the extra mile came out and recalibrated my whole system with the addition of a new cable. In the future i may well need to update my system and Richer Sounds will be my first port of call.

Richer Sounds - Middlesbrough からの回答
This shop is ideal with free parking at the front, expert knowledge, good understanding of products and aware of current deals and discounts such as Blue Light Card, will return for more products in time.

Richer Sounds - Middlesbrough からの回答
Your sales man David, was most helpful and knowledgeable about our purchase.
Subsequent to our purchase I had some queries which were readily answered in a very polite and understanding manner. Thank you.

Richer Sounds - Middlesbrough からの回答
Being new to modern Hi Fi I wasn’t sure what cables and connections I needed, no problem David at Richer Sounds Middlesbrough sorted me out and made them up even gave me a discount. Will definitely be using them again.

Richer Sounds - Middlesbrough からの回答
Im so happy I chose richer sounds. After problems installing WiFi on my new TV Stuart came today with another TV and spent hours figuring out what the problem was...and solved it! service impeccable, so professional and caring...above and beyond what ive experienced elsewhere. All those 5 star reviews do not lie!! Well done 👏

Richer Sounds - Middlesbrough からの回答
Went into store on a Sunday ordered the TV I wanted . Helpful friendly staff . TV came a few days later . There was a problem with the TV contacted them on phone and they sorted the problem straight away. Got another TV with in a few days and the other TV was removed with the packaging. Very happy with my TV and my 6 years guarantee

Richer Sounds - Middlesbrough からの回答

Richer Sounds - Middlesbrough からの回答
Excellent service in your Middlesbrough shop. So helpful.

Richer Sounds - Middlesbrough からの回答
The team at Middlesbrough were patient and helpful when I was looking to purchase a TV and sound bar for a media wall. Once I had selected equipment, they put me in touch with a local installer who was able to explain what was required for the audio visual items.
I was not aware that Richer Sounds could have put me in touch with installers. Knowing this would have been helpful in reducing time to purchase.

Richer Sounds - Middlesbrough からの回答
Staff were excellent knowledge second to none, the Denon CD / Receiver is just what I wanted and very happy with purchase.

Richer Sounds - Middlesbrough からの回答
Excellent support from the team in store (Middlesbrough). Good product availability and fair part exchange. Product retrospectively price matched without difficulty making the whole buying experience a pleasure.

Richer Sounds - Middlesbrough からの回答
Excellent service friendly staff bought a new tv on a Friday afternoon had it delivered Saturday morning and was out of the box and set up in 30 minutes Would definitely recommend

Richer Sounds - Middlesbrough からの回答
The staff at your Middlesbrough store were very helpful and explained the item I was interested in very well and demonstrated the sound for me

Richer Sounds - Middlesbrough からの回答
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