First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... もっと見る
企業が回答しました
Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... もっと見る
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I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... もっと見る
企業が回答しました
I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The TV is really beautiful. I love it the colours is amazing works very well

Richer Sounds - Middlesbrough からの回答
The guys in Middlesbrough are always so helpful and ready to answers any questions. Full of knowledge and expertise.
Nothing is too much trouble.

Richer Sounds - Middlesbrough からの回答

Richer Sounds - Middlesbrough からの回答
The checkout process was smooth and efficient, and I felt valued as a customer. Overall, it was a pleasant shopping experience, and I would definitely return in the future.

Richer Sounds - Middlesbrough からの回答
Great advice on telephone prior to collecting order from shop.
Staff went over and beyond to explain product to make sure we understood before leaving!
Thank you 😊

Richer Sounds - Middlesbrough からの回答

Richer Sounds - Middlesbrough からの回答
Expert honest advice given, and nothing was to mutch trouble for them helping me. 5 stars from me.
I became a v.i.p member and they gave me a discount of over £ 50.00,,,,,,,,,, with a 6 yr warranty for all,
amp, cd player, and floor standing speakers,
Tony.

Richer Sounds - Middlesbrough からの回答
Ordered online, delivered promptly by DPD to store for collection.
I've also bought directly from the shop previously and found the staff to be helpful and knowledgeable.

Richer Sounds - Middlesbrough からの回答
Helpful and friendly from ringing through to going into the store to collect. Would recommend to friends and family.

Richer Sounds - Middlesbrough からの回答

Richer Sounds - Middlesbrough からの回答
My original choice wasn't available but Paul sorted me a Hisense 43" Pro, and a Pedestal Stand which solved my problem regarding its positioning. The TV is great and the stand a perfect solution. The personal contact was better than shopping online, and Richer Sounds Middlesbrough the answer.

Richer Sounds - Middlesbrough からの回答
The staff member Dave from Middlesbrough branch who dealt with my television purchase provided me with the best customer service I have received from any retailer in over 20 years. For me it is this which makes the difference when I am considering a retailer for subsequent purchases. Needless to say I shall be using Richer Sounds in future.

Richer Sounds - Middlesbrough からの回答
I felt with the manager him self helped me with all my questions that I asked him polite and friendly to talk to ales helped with the delivery of my TV

Richer Sounds - Middlesbrough からの回答
For a start the advice that the staff give is excellent, the number of times I have purchased TV and hi-fi from Richer Sounds never once have I been convinced to purchase the most expensive or something that doesn't suit me, advice has always been in the customers best interests. Prices of equipment is very competitive, as long as I live I'll never buy from anywhere else .
Dave who was my advisor and salesman from Middlesbrough was top of the pops

Richer Sounds - Middlesbrough からの回答
Richer Sounds, Middlesbrough, have proved, once again for us, that they are tops for tv!! ...Thanks!
I've purchased a few things from this shop and I've never been disappointed, the staff are very friendly and helpful and i will be using them regularly. The layout in the Middlesbrough shop is superb so I can't fault them at all.
Excellent service from start to finish, all staff friendly and knowledgeable.
The staff are very helpful and very informative they dont push you at all this is how a shop should be run

Richer Sounds - Middlesbrough からの回答
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