The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... もっと見る
企業が回答しました
My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... もっと見る
企業が回答しました
Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... もっと見る
企業が回答しました
I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Initial phone contact quick and easy resulting in a return to shop, nominally for testing. However, they decided just to replace which was fine by me, especially as they renewed the full 6 years warranty even though I had used 3 already. They even registered it at the time so nothing for me to do.
Great customer experience at The Richer Sounds Milton Keynes Branch. I am a long time Richer Sounds customer but purchased 2 expensive Cyrus CD players, one from another retailer and one direct from Cyrus. Both have encountered issues, with my current CDi player failing after light use. These are all £1000+ units.
Cyrus’s customer service could best be described as 'uninterested' to be frank but all the guys at MK (Andrew the Field Sales Manager in particular) have been brilliant. The team there have gone over and beyond what I would have expected in terms of customer service. Cyrus is lucky to have great dealers supporting them or frankly they would be out of business given their ‘couldn’t care less’ attitude..

Richer Sounds - Milton Keynes からの回答
As a returning customer i was pleased that the same high standards of friendliness and technical information were still in evidence.Well done and thank you for a great deal,very very pleased

Richer Sounds - Milton Keynes からの回答
Smooth, simple ordering process; excellent comms re: collection; unbeatable price, including extended warranty! Fab customer service. Very happy, would 100% recommend!

Richer Sounds - Milton Keynes からの回答
Bought this 24" LED TV for the bedroom for a relative. Maybe not the latest tech, but a good little TV for a great price. Ordering online was straight forward and collection from the MK store was hassle free. Thank you Aidan.
Always good on advice, value & availability, in store always prepared to demonstrate and advise.
Great value, often with those free extras you didn't expect.
The staff are really knowledgeable and helpful without doing the hard sell, great advice given and made it really easy to decide what was the right product for me. Unfortunately the 2 items I wanted were not available in store, but within minutes the items were ordered and they actually arrived at my home address the next day..
Fantastic service.

Richer Sounds - Milton Keynes からの回答
Great customer service nothing too much Aiden and Andrew from Milton Keynes store have been a pleasure to deal with from start to finish upto delivery and after delivery had a couple of technical issue and was happy to take time and talk me through the phone. Definitely recommend Richer sound as a first time buyer from them was really impressed!

Richer Sounds - Milton Keynes からの回答
I recently bought a tv from Richer Sounds, and it proved a little troublesome, but with help and advice from Stu and Andrew it was quickly exchanged. I have been shopping at Richer Sounds for about forty years, and have always had good service and advice. And no overseas call centres.
From the beginning we have found our purchase a very good experience.
We had a wire connection missing this was delivered by a member of staff after he finished work in the pouring rain. We want to thank him and Adam for such a good service.
I was given great advice at the Milton Keynes store, came away with everything I needed to ensure my turntable could be played as soon as I got home!

Richer Sounds - Milton Keynes からの回答
The information and help given by the knowledgeable assistant was extremely helpful is helping us choose the right equipment for our requirements. All in all a great experience.

Richer Sounds - Milton Keynes からの回答
After much research prior to the Christmas period, we were recommended Richer Sounds at Milton Keynes for our turntable and speakers. With Mark's honest opinion, and expertise he was extremely helpful in guiding us with our purchase which we made on 7 January 2026. The Denon DP-300 Turntable and Argon Audio Fenris A4 speakers produce a beautiful sound for our records. A big thank you to all at the CMK store, they couldn't have been more helpful.

Richer Sounds - Milton Keynes からの回答
I have always had a good service from Richersounds thats why i always return to them.

Richer Sounds - Milton Keynes からの回答
Really pleasant and helpful staff. I purchased a new turntable cartridge for an excellent price with a speedy delivery.

Richer Sounds - Milton Keynes からの回答
Delivery was a little dissatisfying, squished box thrown over the gate, however, cartridge survived and it sounds great. Communication and price match from the local store was great. Very helpful.

Richer Sounds - Milton Keynes からの回答
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