Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... もっと見る
企業が回答しました
Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... もっと見る
企業が回答しました
I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... もっと見る
企業が回答しました
Advise. The customers best friend. Went into the shop today just purely for a chat and set up advise. This shop is great and the manager “Tony” knows his stuff always happy to help and give actua... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service, always willing to help to get you the right products. There after sales are brilliant to make things right for the customers.

Richer Sounds - Norwich からの回答
Superb customer service, patient, knowledgeable and professional. Enjoying my purchase and most importantly staff helped me make the right decision

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
I was given the right information and details about the product I was interested in. Very helpful advice and everything was on time as told by the store. The price was good and the guarantee was fantastic. All in all a good job.

Richer Sounds - Norwich からの回答
Not sure what I needed but Jon was very helpful with advice and recommendations. Very happy with advice and purchase.

Richer Sounds - Norwich からの回答
Did not try to sell me anything, just helpful and in formative

Richer Sounds - Norwich からの回答
Great service, very helpful, answering my questions - even though I’d only popped in to collect an online order nothing seemed like a bother. Unlike so many stores in the same sector.

Richer Sounds - Norwich からの回答
I needed some advice on which speaker cable to use to connect a new subwoofer. Called the Norwich store and they were incredibly helpful. They only had one of that particular cable in the shop so they offered to reserve it for me until I could get there.
I've had great service in the Norwich shop before and would always highly recommend them.

Richer Sounds - Norwich からの回答
Have recently bought a 55 inch Panasonic OLED TV (55Z80AEY). There were only 3 left of this particular model and all were located in various stores. Arranged to buy and collect one from the Norwich branch. John ensured TV was well packed and helped me load TV into my car. Richer Sounds staff are brilliant and very efficient. Even though this was a store model it still came with the 6 year warranty. This TV gives a superb detailed, clear image and has very good sound too.

Richer Sounds - Norwich からの回答
The Norwich team were all very friendly and helpful. Not at all pushy. Have been back a few times. Have now got Denon set up and Wharfdale Speakers. Very happy with the service provided,and even happier with the amazing sound.

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
Service i cannot fault, always helpful, knowledgeable and always go the extra mile

Richer Sounds - Norwich からの回答
All around great service. Have purchased TV’s from Richer Sounds for many years now due to this.

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
A careful check was made by Seb to ensure we were dealing with the correct TV model. The exact cleaner was then selected for me.
It would have been so easy to have bought the wrong
cleaner.
Many thanks
DG Wright.

Richer Sounds - Norwich からの回答
Amazing value ,A lot cheaper than Argos, well organised delivery with update from van driver

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
Matt was well informed and very helpful
The TV turned up the very next morning. Very impressive

Richer Sounds - Norwich からの回答
Excellent help and advice, and tons of patience with my many question.
The purchase and collection were easy to do.

Richer Sounds - Norwich からの回答
Great service from all the staff I dealt with from the Norwich branch! Very knowledgeable and extremely helpful! Can’t recommend enough!

Richer Sounds - Norwich からの回答
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