Richer Sounds - Norwich レビュー 

2,060
TrustScore 5段階評価の5

4.9

21 St Giles Street, NR2 1JL Norwich, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Knowledgable and helpful staff and a very decent selection of choices. Installation chap , Daniel, was the icing on the cake setting everything up for this ‘Luddite.’ Because of past experiences, it... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent deal on Nebula X1. Very friendly staff when I picked it up at Norwich branch. The whole buying experience from enquiries before purchase to follow up after was first class. I chose Richer So... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... もっと見る

企業が回答しました

5つ星のうち5の評価

Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2060件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,060)

過去12か月のレビュー数: 25,118

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent customer service

Excellent customer service. I would recommend and will use in the future.

2026年8月21日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Knowledgable and helpful staff and a…

Knowledgable and helpful staff and a very decent selection of choices.
Installation chap , Daniel, was the icing on the cake setting everything up for this ‘Luddite.’
Because of past experiences, it is why I will always return rather than go to Curry’s etc.

2026年8月21日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Fast delivery Good packaging

Fast delivery Good packaging
Helpful staff member when order was placed.

2026年8月7日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Always a pleasure to buy from Richer…

Always a pleasure to buy from Richer Sounds; good stock levels, good advice and they try their best to be lowest price.
Buying from them since 1985.

2026年8月18日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Solid advice

Solid advice, freindly professional approach, excellent warrenty

2026年8月13日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent deal on Nebula X1

Excellent deal on Nebula X1. Very friendly staff when I picked it up at Norwich branch. The whole buying experience from enquiries before purchase to follow up after was first class. I chose Richer Sounds for the 6 year guarantee but came away feeling incredibly well looked after.

2026年8月12日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent advice and help

I received excellent advice and help. The RS technician went to great lengths to deal with my soundbar problem.

2026年8月11日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great customer service and expertise …

Great customer service and expertise at this Branch particularly by Seb and Roger who immediately investigated operation faults on a combi deck / cd player I had ordered.
Agreed to send it back and offered to reorder replacement , provide refund or look at other options . Selected a different deck and cd player Seb specified , delivered and up and running great . Excellent customer service and great advice .

2026年8月14日
自発的なレビュー
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Advise 100%.

Advise. The customers best friend.
Went into the shop today just purely for a chat and set up advise.
This shop is great and the manager “Tony” knows his stuff always happy to help and give actual shown experience.
Thanks again gang.

2026年7月29日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Good service

Good service. Next day delivery brilliant

2026年7月28日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great Products and Technical Advice

I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very patiently talk me through the processes while simultaneously working through the fault finding info and limited info I was able to give him.

Huge thanks Seb and Richer Sounds Norwich! I'm thinking of getting a higher quality amplifier to fully appreciate the quality of the fabulous Dali speakers I got from you guys a few years ago, so will definitely be coming to you for that.

2026年8月1日
自発的なレビュー
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Truly the best customer service…

Truly the best customer service experience I’ve ever had.
My request was promptly dealt with by telephone. Roger was incredibly helpful and friendly.

2026年7月22日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service and knowledgeable staff

Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recommendations he made were at lower end of our price range. Didn’t feel like there was a hard sell. We ended up buying more than we’d anticipated but not under pressure; just bought into his enthusiasm and knowledge of each unit. Slight problem with speaker cable but it was resolved without any issues and everyone was apologetic.

2026年7月19日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great Service

I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon) was extremely helpful with sorting this out for me & within 24 hours my TV was ready for collection. I've always found Richer Sounds staff extremely helpful whenever I've used them

2026年7月21日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Richer Sounds are as good as they say…

Richer Sounds are as good as they say they are. We needed help with a speaker bought some time ago and they sorted us out without hesitation or charge. Excellent.

2026年7月28日
自発的なレビュー
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報