Richer Sounds - Norwich レビュー 

2,019
TrustScore 5段階評価の5

4.9

21 St Giles Street, NR2 1JL Norwich, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practic... もっと見る

企業が回答しました

5つ星のうち5の評価

staff were knowledgeable and helpful they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names would recommend a... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

企業が回答しました

5つ星のうち5の評価

I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The nex... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2019件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,019)

過去12か月のレビュー数: 23,773

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Seb made the effort to what i wanted…

Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

2026年6月30日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Practical advice

Practical advice, good price and promt delivery

2026年6月30日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The staff were helpful and friendly …

The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

2026年6月30日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

WiiM pro streamer

Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

2026年6月27日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

staff were knowledgeable and helpful

staff were knowledgeable and helpful

they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names

would recommend and visit again

2026年5月22日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Tony arrived ahead of time was quick to…

Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

2026年6月17日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very helpful

Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

2026年6月13日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Good advice matching amp to speakers and room.

I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

2026年6月11日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The usual caring

The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

2026年6月11日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

I was really surprised how richer…

I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

2026年6月11日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent service and customer care…

Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

2026年6月5日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Went into Norwich store for a black…

Went into Norwich store for a black Sonos Gen 2 kit wall mount on the weekend. The store had one in the warehouse and would be available for delivery on Monday. Paid for the wall mount and then received update on delivery, it arrived on the Monday!

2026年6月6日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Good Service and advice.

I contacted Richer Sounds a few times to get some information, both on the telephone and by email. They were quick to respond, polite and courteous, and gave me the information I needed.

2026年6月9日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Very friendly

Very friendly, helped with my purchase and understanding which TV to buy. Jon was especially helpful and definitely knows his stuff. Thanks Richersounds

2026年5月30日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち4の評価

Good team and knowledgeable of what I…

Good team and knowledgeable of what I wanted!

2026年6月5日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for taking the time to leave us your review, and for the kind words about the colleagues in our Norwich branch. It's fantastic that they helped you find what you were looking for of course.

We really appreciate the feedback and hope we can make it a full five-star experience next time.

The Richer Sounds team

5つ星のうち5の評価

Shopping at Richer Sounds has been…

Shopping at Richer Sounds has been amazing. Firstly I'd like to thank staff for responding to my repair promptly and working on outcomes which I have really appreciated after my Aiwa TV developed a fault.

After 7 days I was able to choose an alternative TV with sound advice from Richer Sounds.

I purchased a refurbished 85 inch TCL QD Mini LED TV almost equivalent to oled. I received the set and can say I was happy to make the purchase, upgrading my viewing experience to another level. The picture quality on the TCL is excellent and the 88 inch came with a matt screen which gives every scene a cinematic feel and I really got caught up hooked watching it.

The settings are excellent which only require minor adjustments. I prefer the automatic mode which is excellent. The viewing angles are excellent. I can see the picture on the TCL TV clearly on a sunny day and even when the evening sun is hitting the screen.

The staff have been. Brilliant in every phone call I've made to them. They have been polite and consistent and reassuring. In this changing world I've seen businesses cut back seen service degraded in retail, but Richer Sounds have been one hundred percent authentic.

2026年6月3日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Order and delivery of lg c5 48" tv

Very helpful and prompt handling of my order. Whilst I am a vip customer I'm not sure if my £10 1st purchase offer was applied as the unit price seems to incorporate all the discounts excellent product and delivery was quick and the delivery company bjs was exceptionally thoughtful and were happy to point out small damage to box, everything is fine. Great price for the product excellent value can't be beaten

2026年6月2日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Having people who know about the…

Having people who know about the technical jargon and can explain it well.

2026年5月31日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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