Knowledgable and helpful staff and a very decent selection of choices. Installation chap , Daniel, was the icing on the cake setting everything up for this ‘Luddite.’ Because of past experiences, it... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Knowledgable and helpful staff and a very decent selection of choices. Installation chap , Daniel, was the icing on the cake setting everything up for this ‘Luddite.’ Because of past experiences, it... もっと見る
企業が回答しました
Excellent deal on Nebula X1. Very friendly staff when I picked it up at Norwich branch. The whole buying experience from enquiries before purchase to follow up after was first class. I chose Richer So... もっと見る
企業が回答しました
Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... もっと見る
企業が回答しました
Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service. I would recommend and will use in the future.

Richer Sounds - Norwich からの回答
Easy ordering and collection process, coupled with great staff

Richer Sounds - Norwich からの回答
Knowledgable and helpful staff and a very decent selection of choices.
Installation chap , Daniel, was the icing on the cake setting everything up for this ‘Luddite.’
Because of past experiences, it is why I will always return rather than go to Curry’s etc.

Richer Sounds - Norwich からの回答
Fast delivery Good packaging
Helpful staff member when order was placed.

Richer Sounds - Norwich からの回答
Had a good experience with you, got a nice new lg oled 55 inch. Thanks for the advice . Andy

Richer Sounds - Norwich からの回答
Always a pleasure to buy from Richer Sounds; good stock levels, good advice and they try their best to be lowest price.
Buying from them since 1985.

Richer Sounds - Norwich からの回答
Very helpful, I had a slight issues with my existing equipment which they helped me with.

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
Excellent deal on Nebula X1. Very friendly staff when I picked it up at Norwich branch. The whole buying experience from enquiries before purchase to follow up after was first class. I chose Richer Sounds for the 6 year guarantee but came away feeling incredibly well looked after.

Richer Sounds - Norwich からの回答
I received excellent advice and help. The RS technician went to great lengths to deal with my soundbar problem.

Richer Sounds - Norwich からの回答
Great customer service and expertise at this Branch particularly by Seb and Roger who immediately investigated operation faults on a combi deck / cd player I had ordered.
Agreed to send it back and offered to reorder replacement , provide refund or look at other options . Selected a different deck and cd player Seb specified , delivered and up and running great . Excellent customer service and great advice .

Richer Sounds - Norwich からの回答
Advise. The customers best friend.
Went into the shop today just purely for a chat and set up advise.
This shop is great and the manager “Tony” knows his stuff always happy to help and give actual shown experience.
Thanks again gang.

Richer Sounds - Norwich からの回答
I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very patiently talk me through the processes while simultaneously working through the fault finding info and limited info I was able to give him.
Huge thanks Seb and Richer Sounds Norwich! I'm thinking of getting a higher quality amplifier to fully appreciate the quality of the fabulous Dali speakers I got from you guys a few years ago, so will definitely be coming to you for that.

Richer Sounds - Norwich からの回答
Truly the best customer service experience I’ve ever had.
My request was promptly dealt with by telephone. Roger was incredibly helpful and friendly.

Richer Sounds - Norwich からの回答
Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recommendations he made were at lower end of our price range. Didn’t feel like there was a hard sell. We ended up buying more than we’d anticipated but not under pressure; just bought into his enthusiasm and knowledge of each unit. Slight problem with speaker cable but it was resolved without any issues and everyone was apologetic.

Richer Sounds - Norwich からの回答
I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon) was extremely helpful with sorting this out for me & within 24 hours my TV was ready for collection. I've always found Richer Sounds staff extremely helpful whenever I've used them

Richer Sounds - Norwich からの回答
Richer Sounds are as good as they say they are. We needed help with a speaker bought some time ago and they sorted us out without hesitation or charge. Excellent.

Richer Sounds - Norwich からの回答
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