Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... もっと見る
企業が回答しました
Great service from the Norwich branch when purchasing a LG G6 tv & LG soundbar deal. Matt was very friendly & very knowledgeable answering all my questions. Made a lovely change to find a shop li... もっと見る
企業が回答しました
I've been a Richer Sounds customer for many many years. The price level is very competitive and the service straightforward and always honest. For this purchase we used a click and collect at the... もっと見る
企業が回答しました
My experience with Richer Sounds, Norwich was all I expected. I had previously dealt with your branch in Southampton and had wonderful service, so I knew I was in good hands when I wanted to purchase... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

Richer Sounds - Norwich からの回答
The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

Richer Sounds - Norwich からの回答
I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

Richer Sounds - Norwich からの回答
Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

Richer Sounds - Norwich からの回答
Went into Norwich store for a black Sonos Gen 2 kit wall mount on the weekend. The store had one in the warehouse and would be available for delivery on Monday. Paid for the wall mount and then received update on delivery, it arrived on the Monday!

Richer Sounds - Norwich からの回答
I contacted Richer Sounds a few times to get some information, both on the telephone and by email. They were quick to respond, polite and courteous, and gave me the information I needed.

Richer Sounds - Norwich からの回答
Very friendly, helped with my purchase and understanding which TV to buy. Jon was especially helpful and definitely knows his stuff. Thanks Richersounds

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
Shopping at Richer Sounds has been amazing. Firstly I'd like to thank staff for responding to my repair promptly and working on outcomes which I have really appreciated after my Aiwa TV developed a fault.
After 7 days I was able to choose an alternative TV with sound advice from Richer Sounds.
I purchased a refurbished 85 inch TCL QD Mini LED TV almost equivalent to oled. I received the set and can say I was happy to make the purchase, upgrading my viewing experience to another level. The picture quality on the TCL is excellent and the 88 inch came with a matt screen which gives every scene a cinematic feel and I really got caught up hooked watching it.
The settings are excellent which only require minor adjustments. I prefer the automatic mode which is excellent. The viewing angles are excellent. I can see the picture on the TCL TV clearly on a sunny day and even when the evening sun is hitting the screen.
The staff have been. Brilliant in every phone call I've made to them. They have been polite and consistent and reassuring. In this changing world I've seen businesses cut back seen service degraded in retail, but Richer Sounds have been one hundred percent authentic.

Richer Sounds - Norwich からの回答
Very helpful and prompt handling of my order. Whilst I am a vip customer I'm not sure if my £10 1st purchase offer was applied as the unit price seems to incorporate all the discounts excellent product and delivery was quick and the delivery company bjs was exceptionally thoughtful and were happy to point out small damage to box, everything is fine. Great price for the product excellent value can't be beaten

Richer Sounds - Norwich からの回答
Having people who know about the technical jargon and can explain it well.

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
The item I wished to purchase (Manhattan T4R 500GB Freeview Recorder) was not in stock at the shop in Norwich, but was delivered to me the following day by DPD.

Richer Sounds - Norwich からの回答
Clicked and collected at Norwich. Let me know the TV was ready, politely greeted on arrival and a helpful chap whose name escapes me (sorry) helped me load it into my car. Bosh. Very easy

Richer Sounds - Norwich からの回答
Tony was very friendly and so helpful, he not only sent me a link to print off my voucher he also posted a copy to me.
Excellent service! Would highly recommend

Richer Sounds - Norwich からの回答
The manager of your Norwich (St Giles Street) store spent time fitting my requirements to a device that has proved to be exactly what we needed. I decided to think about it, ordered online and then collected from the store. The delivery to store worked well with good communication throughout. The store staff were friendly and helpful when I collected the item. Overall a very good experience at a decent price.

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
5 stars for Richer Sounds. I found the product I was looking for quickly and at a reasonable proce. The item arrived well packed and on time. A very efficient service - thank you

Richer Sounds - Norwich からの回答
Matt was so helpful and really knew his stuff about the triangle speaker's and Argon turntable. Very happy with my purchase sound's great plus with the Bluetooth connectivity I can pair my other device's as well. Can't recommend them enough Great company.

Richer Sounds - Norwich からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。