Richer Sounds - Nottingham レビュー 

2,174
TrustScore 5段階評価の5

5.0

108 Mansfield Road, NG1 3HD Nottingham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... もっと見る

企業が回答しました

5つ星のうち5の評価

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... もっと見る

企業が回答しました

5つ星のうち5の評価

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic experience. Thanks to Ben from the Nottingham store for going out of his way to secure the amp for me. Able to pay cash which must continue.

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

5.0

優良

TrustScore 5段階評価の5

2174件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5.0

すべてのレビュー

(2,174)

過去12か月のレビュー数: 23,568

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great knowledge

Great knowledge, service and delivery

2026年2月27日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Staff were really helpfull and you had…

Staff were really helpfull and you had the product i wanted in stock
Theres also parking which is a bonus
The product was competitivly priced and also came with a 6yr warranty

2026年2月26日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great service

Hi , Ian at Nottingham was very informative & made the transaction very easy.

2026年2月25日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great communication

Great communication, smooth transaction. Pleasant experience.

2026年2月24日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

TV purchase

Ordered an LG television from you guys as you quite simply were the most competitive in terms of price and could not have been more helpful on the telephone (Nottingham shop). In addition, your customer service and knowledge of the product were outstanding. I ordered the product lunchtime on Monday and received it the very next day at 0800. Superb service from start to finish.

2026年2月23日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Richer Sounds - Nottingham

The whole team at the Nottingham store are obliging and knowledgeable.
Ben, who gave our demonstration, was very accommodating and gave us some good advice

2026年2月11日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Fabulous service from richer sound in…

Fabulous service from richer sound in Nottingham. They helped my mum pick the right tv for them. The staff were knowledgeable, super helpful including carrying the tv to the car. They took the old tv in to recycle and helped me when I couldn’t connect to get channels. Absolutely first class service again from them. Thank you so much

2026年2月28日
自発的なレビュー
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent customer service

Great choice,great price, and excellent customer service.

2026年2月20日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

The products we had shortlisted on your…

The products we had shortlisted on your website were all on display
This enabled us to accurately compare picture quality side by side
The sales person was very helpful by giving us details of each tv, the pros and cons

2026年2月19日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Richer Sounds Nottingham…

I called the Richer Sounds Nottingham team regarding the compatibility of a new Marantz CD6007 player with my existing Staljes NS3 active speakers. The technical advise was positive, thorough and just what I wanted to hear. Following the conversation I placed the order for the CD player online and collected from store the following day. In summary, positive advice, easy shopping and very professional service.

2026年2月17日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good expertise and demo with great customer service and price. You can’t ask for more.

When buying speakers you need to hear them. When we visited the store they advised us on options and set them up so we could hear them with music that we would play. No pressure to buy there and then. We purchased them a few days later. Good expertise and demo with great customer service and price. You can’t ask for more.

2026年2月17日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

Excellent experience in the shop I…

Excellent experience in the shop I don’t think the seller went far enough to show how to set it up. The instructions are very all over the place which I have no knowledge of following.

2026年2月17日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your feedback, I'm really sorry that you have had difficult setting the unit up however, and will arrange for the team to follow up with you directly to help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Always receive a good service

Always receive a good service. Good customer focus. Repairs department never got back to me which was annoying. However, AVR replaced after the repair failed to rectify the problem and turn around was swift and very professional once I chased up thanks.

2026年2月15日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Knowledgeable staff who are prepared to…

Knowledgeable staff who are prepared to spend time understanding your requirements.

Don't try and constantly up sell and prices are competitive.

2026年2月12日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Superb shopping experience

We visited the Nottingham shop and were greeted by Dave. His approach was friendly, helpful and professional and it was clear that he was very knowledgeable. There was no pressure to buy and he listened carefully to our questions. Our previous TV was 18 years old, and technology has moved on massively over that period. Dave was able to help us with answers to questions about using a new TV with some of our older equipment. He took time to explain our options and we never felt rushed.
We bought our new TV and we're highly delighted with it.
The whole shopping experience was brilliant. Thank you so much.

2026年2月11日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Thought I new what amp I wanted

Thought that i new what amplifier I wanted but after talking to staff I changed my mind, paid a little more and so far seems a good choice, better amp than my blown NAD. Will be looking for a new TV shorthand will certainly be calling in to RS. Thanks for your help and professional service

2026年2月11日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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