Richer Sounds - Nottingham レビュー 

2,172
TrustScore 5段階評価の5

5.0

108 Mansfield Road, NG1 3HD Nottingham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... もっと見る

企業が回答しました

5つ星のうち5の評価

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a Sony Bravia 9 11, 85in as well as Bravia theatre quad and Sub, the deal was better than elsewhere, so thanks to Ian and Dave in the Nottingham outlet for their time. I know this TV is di... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product wa... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

5.0

優良

TrustScore 5段階評価の5

2172件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5.0

すべてのレビュー

(2,172)

過去12か月のレビュー数: 23,467

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Expert knowledge, impeccable service

You can tell this business is privately owned. Everyone goes the extra distance for the customer. I was getting personal email responses hours after the store closed.

2026年3月12日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

A great place to shop for your…

A great place to shop for your audio/video needs easy to order online staff also friendly and helpful I don’t need to go anywhere else.

2026年3月10日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

I purchased my new tv with ease the…

I purchased my new tv with ease the staff were helpful and they guided me to the correct TV for me , I purchased it from the web site so easily done, the delivery was super cool and kept me informed all the way and again the delivery man was so helpful . I had to call them for help when I set the tv up again first class help was there to help me Thank you very much for all your help fantastic team.
I forgot they said if I didn’t like the tv for any reason within 30 days I can have a total refund but it is not going back

2026年3月10日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent customer service.

Excellent customer service.
Very knowledgeable and pleasant staff who are willing to offer sound advice.

2026年3月9日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Sales

Fantastic service no hard sell & very knowledgeable nothing was to much trouble very satisfied customer

2026年3月9日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

The staff were very friendly

The staff were very friendly, listened to what we had to say and provided us with receipts and information

2026年2月21日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Staff at the Nottingham branch have…

Staff at the Nottingham branch have always been friendly and helpful. My latest visit reinforced yet again why I am a returning customer to the store. They're always happy to:- answer any questions I have about products; make suggestions or recommendations; efficiently process an order (my last one arriving only 24 hours later (rather than the expected 3 to 5 days!). Thank you for your continued reliability.

2026年3月2日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Purchasing From Richersounds

It was great to talk to a familiar person someone none bias and helpful assisting me with my purchase and enquiry in full without being rushed

2026年3月5日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

VIP DEALS AND GREAT OFFERS

Quick decisions and very fast delivery

2026年3月3日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Helpful advice

Helpful advice provided on the phone and arranged delivery at a time to suit me.

2026年3月3日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Best shopping experience I've had in a long time

I visited the Nottingham branch with a vague idea of what I wanted, Ben was super helpful and professional in understanding my needs and turned the whole thing around making sure I got exactly what I was aiming for and more...considering my budget and high expectations.. his knowledge and understanding were spot on and I have a brilliant audio set up.. he told me to call if I had any questions which as did as I lacked some basic set up experience and now I'm flying.. thanks to you all

2026年3月3日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

The shops offer great advice

I bought speakers and stands online and decided I wanted more, but wanted to check the best ones to buy, so I went in-store.
Everything was delivered quickly. Very happy with my new set up.

2026年3月1日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Helpful

Helpful. Arranged a next day delivery.

2026年2月27日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

The richer sounds experience

It's quite simple you get to an age were you like to see what your buying before you part with your money I have had a few items from richer sounds and found them to be really helpful and friendly and nothing is to much trouble,I would highly recommend them just big shout out to the Nottingham team for your help 🤔😎

2026年2月28日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

Hisense TV not perfect

As usual, the guys at Nottingham Richer Sounds were great and very helpful. The 4 star review is mainly due to the fact that I couldn't see the Hisense 75in tv in action before buying and had to rely on comments on the Richer Sounds reviews and in-store advice. After a few days with the tv on the wall at home it's taken quite some time to get the picture quality right, with alot of backlight issues to resolve. Overall I'm impressed with the tv but the inconsistent backlighting on the panel have been annoying.

2026年2月28日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for taking the time to leave your comments, I'm sorry that the Hisense TV you ended up purchasing was not on available to view at the time. I will of course feed this back to the store so they can review what is showing within the store display.

Apologies also that tweaking the picture has taken some time to get right, we are always here to help either at branch or central level technical support, so do get in touch should you need any assistance with the TV from here.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Great knowledge

Great knowledge, service and delivery

2026年2月27日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Staff were really helpfull and you had…

Staff were really helpfull and you had the product i wanted in stock
Theres also parking which is a bonus
The product was competitivly priced and also came with a 6yr warranty

2026年2月26日
Richer Sounds - Nottingham ロゴ

Richer Sounds - Nottingham からの回答

Thank you for your wonderful feedback

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