Richer Sounds - Oxford レビュー 

1,811
•
TrustScore 5段階評価の5

5.0

1 West Way, Botley Road, OX2 0JB Botley Road, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Simply The Best! The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do. I have purchased many many times from these guy... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along a... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from Richer Sounds! Matt at the Oxford store was incredibly helpful and made the whole experience a pleasure. I’ve used Richer Sounds several times and have always been impressed wit... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, 英国

  • 0333 900 0052

5.0

優良

TrustScore 5段階評価の5

1811件のレビュー

5つ星
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5.0

すべてのレビュー

(1,811)

過去12か月のレビュー数: 24,500件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The usual good experience of buying from Richer Sounds

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along and have a good look round, and one always gets a welcome.

2026年10月9日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Simply The Best!

Simply The Best!
The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do.
I have purchased many many times from these guys and am NEVER disappointed by their efforts to help and their natural friendly nature whilst doing so.
Recommend 100%

2026年10月7日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

excellent service and very…

excellent service and very knowledgeable - friendly and obliging

2026年10月2日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent service from Richer Sounds

Excellent service from Richer Sounds! Matt at the Oxford store was incredibly helpful and made the whole experience a pleasure. I’ve used Richer Sounds several times and have always been impressed with the service. I wouldn’t hesitate to recommend them to others.

2026年10月7日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great staff (Matt)

Great staff (Matt): friendly, knowledgable, experienced, unbiased. Good selection of products; competitive prices (with VIP discount).

2026年10月5日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Pleasant and helpful attention

Pleasant and helpful attention. TV ordered, delivered and installed within twenty four hours.

2026年10月5日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Recommend

Quality tv, great price, knowledgeable staff, recommend.

2026年10月3日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Recent purchase

Bought a soundbar recently, great quality item and staff very helpful, Kaz in particular.. Thanks

2026年10月2日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great advice from knowledgeable staff…

Great advice from knowledgeable staff to help with the decision on which tv to purchase. Staff always very welcoming and friendly, a pleasurable shopping experience.

2026年9月27日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Second-to-none customer service

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference in price. The new one, unfortunately, developed a fault and, again RS arranged for a replacement to be couriered direct to my home, and the courier take the faulty one away. This happened within 3 days of informing them of the problem. I cannot fault the customer service. It was exceptional. Thanks especially to Matt at Richer Sounds.

2026年9月27日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Absolutely first class

Absolutely first class! Bought an expensive speaker sight unseen from them. They missed a damage to one corner when they were describing the condition to me. On pointing that out after delivery, the store manager Kaz did not bat an eyelid in getting it replaced with a brand new one with next day delivery. I have bought all of my AV kit from RS for the last two decades and the service is always above and beyond!

2026年8月29日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

Too long in the product transfer process!

Oxford deserve five stars but the transfer process of my item from another branch to Oxford has lowered it to four! However, I am very happy with the product to date.

2026年9月25日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your feedback and for taking the time to leave us a review.

We do apologise for any inconvenience caused by the transfer process between branches.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

I go to the Oxford Richer Sounds for…

I go to the Oxford Richer Sounds for the experienced staff. Once again I was not disappointed. My original purchase wasn't quite right, so after an assessment in the store an alternative was found, ordered and delivered within 24 hours.

2026年9月23日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Helpful staff

Helpful staff, who know their business.

2026年9月22日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Decent prices, friendly staff

Decent prices, friendly staff, great in store experience. Thank you!

2026年4月1日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Support from richer sounds

I ordered by phone and it took only 3 days to get to the shop from the warehouse over a weekend. As usual Sterling service I collected that same day. I had a technical issue with the product but a chat with the guys from richer sounds pointed me in the right direction and I managed to get it up and working myself. Overall a great experience. Thanks again.

2026年9月22日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

High quality products and exceptional…

High quality products and exceptional customer service.

2026年9月13日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Speaker Audition

After 25 years it was time to upgrade my hifi speakers and I booked a listening room session with Kaz at the Oxford store. We auditioned four pairs of bookshelf speakers in just over an hour. The session was unhurried and utilised separates similar to those in my home setup. Nothing was too much trouble and my chosen speakers were delivered to the store for my collection the following day.

2026年9月21日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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