We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... もっと見る
企業が回答しました
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... もっと見る
企業が回答しました
An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light di... もっと見る
企業が回答しました
1. recommendation (5-star from a family member) 2. in-store demo room (Oxford UK) 3. talking through options with Ash: no pressure, options for higher/lower cost; we ended up with a higher cost... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always use Richer Sounds. Helpful advice. Good prices. Pleasant staff to deal with. Highly recommended.

Richer Sounds - Oxford からの回答
Good knowledge, recommendations and customer service.
We were offered a listening demo on the spot and all requirements were met

Richer Sounds - Oxford からの回答
Sorted out special order for B&W home cinema speaker stands with delivery even faster than expected.

Richer Sounds - Oxford からの回答
Called in late on a Tuesday and chatted with Damien who then the next day emailed me 3 alternative systems quotes based on good , better , best.
I decided that the better or best options were best suited to what I wanted and what I wanted to pay so made an appointment for the following week to come in for a demo.
This done I decided and the goods were ordered and I picked them up a couple of days later.
Various emails also answered very promptly.
Delighted with the system.
Damien was very personable , very efficient and good to chat with.
The whole experience was as good as I have experienced on any retail purchase if not better and felt in many ways traditional and old fashioned and all the better for this.
I had done my own research and the suggestions were closely matched.
Damien was happy to pre fit the banana plugs to the speaker cables for me which was also much appreciated.
To be honest for any future purchases or indeed upgrades I will go straight to RS.

Richer Sounds - Oxford からの回答

Richer Sounds - Oxford からの回答
Great service from Kaz and his Oxford team again.
I was waiting for an item to come back in stock, easy to complete over the phone, although I haven't picked it up yet, I'm sure it won't be a problem.

Richer Sounds - Oxford からの回答
We were served by Ash who was fabulous. Took time to talk to us about what we were looking for. He was so knowledgeable and personable and we ended up buying a turntable that was less expensive than the one we initially planned to buy.
Thank you so much absolutely fabulous service.

Richer Sounds - Oxford からの回答
Service at store no complaints,very helpful,
Cant say the same for those setting up tv, did not read instructions and had to help them what to do.

Richer Sounds - Oxford からの回答
Kaz was brilliant with us. He price matched a television and was really helpful in arranging everything. A great service and we’ll definitely be back.

Richer Sounds - Oxford からの回答
Richer Sounds has been my go to shop for TV and HiFi for some years now. The staff are always helpful and know their product. I wouldn’t go elsewhere.

Richer Sounds - Oxford からの回答
Responded rapidly to my email. Item ordered and delivered to the shop next day, notified immediately. Ready to pick up next day when I arrived. Friendly and polite staff.

Richer Sounds - Oxford からの回答
Amazing prices and amazing service.
Richersounds most definitely go above and beyond when it comes to customer service. I would highly recommend them and I’ll definitely be using them again, a class retailer

Richer Sounds - Oxford からの回答
Just really easy to deal with the guys at Oxford
They are super helpful and very knowledgeable

Richer Sounds - Oxford からの回答
After 17 years my Pioneer Kuro plasma TV finally packed up. So I needed a new TV, visited the Oxford branch of Richer Sounds on a Friday morning and after a good recommendation from Kas the manager, I ordered a new LG G6 TV.
Only available from their warehouse but by Saturday lunchtime I had a new TV delivered to my house👍

Richer Sounds - Oxford からの回答
Very knowledgeable staff, TV was faulty, exchanged without question 👍

Richer Sounds - Oxford からの回答
I explained what the problem was. I and the salesman discussed the options for a repair but I decided to buy a replacement as suggested by the salesman,
My initial response is I am happy with my purchase.
R. Blackman.

Richer Sounds - Oxford からの回答
Fantastic product and excellent quality.
The price was just amazing!
Delivered the next day.

Richer Sounds - Oxford からの回答
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