Richer Sounds - Plymouth レビュー 

2,324
•
TrustScore 5段階評価の5

4.9

87-89 Exeter Street, PL4 0AH Plymouth, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... もっと見る

企業が回答しました

5つ星のうち5の評価

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... もっと見る

企業が回答しました

5つ星のうち5の評価

We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... もっと見る

企業が回答しました

5つ星のうち5の評価

Found a new LG QNED cheaper elsewhere but prefer to shop at Richer Sounds. Jamie at RS Plymouth agreed to beat the price by £10, but couldn’t get the deal from the other company loading on the PC, so... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2324件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,324)

過去12か月のレビュー数: 24,500件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Firstly the phone conversation before…

Firstly the phone conversation before visiting the store was 1st class.
The service we then received in store was excellent all the staff very polite & extremely knowledgeable

2026年10月6日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service late on a Sunday afternoon!

We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was looking for a Hifi with a CD player and a turntable and asked if it was too late in the day to get this aswell. Ying said 'no problem' and we ended up getting that at the same time, all really easy as he answered all of our questions and looked after us very well.

2026年10月4日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

You can't go wrong

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff
Always very helpful doesn't matter what question it is they always to help
You can't go anywhere else to get that support

2026年10月4日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Super service via phone conversations…

Super service via phone conversations from Jamie and Jay. Ordered a television and delivered in quick time.

2026年10月4日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The two members of staff that dealt…

The two members of staff that dealt with my order were extremely professional and helpful.
The buds that I ordered were of great quality at a great price 5* all around

2026年10月2日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

JBL Soundbar

Very helpful staff, great advice to purchase our JBL Soundbar, thank you very much Richer Sounds Plymouth 😀

2026年10月1日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great advice

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We are very happy as they made a tremendous improvement to our listening experience. Excellent advice. Thank you Jay.

2026年9月29日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great products, great service.

It is a very easy website to navigate with competitive pricing. I was kept updated of the progress of my order & received a phone call when it was available for collection. There was a warm & friendly atmosphere in the Plymouth shop. I would definitely recommend Richer Sounds.

2026年9月28日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great Service once again

Always very knowledgable and helpful and item I ordered was sent very swiftly.

2026年9月14日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Our TV was delivered on time

Our TV was delivered on time. It has a good picture and sound. Jamie at Richer Sounds advised how to assemble the stand keeping the screen safe so there were no worries. If you get confused with the connections Richer Sounds tell you how by email or phone so it is all easy.

2026年9月26日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち4の評価

Didn't go as well as it should have

Didn't go as well as it should have.
Firstly, i like Richer Sounds. I like their ethos. I've used them for years. Bought a clearance amp. Delivery was quick. Amp was dead on arrival. Had been physically checked but not checked to see if it worked. Arranging collection took a further four days. Multiple days waiting at home only for the replacement to be deliberately delayed because collection hadn't yet been arranged. Ultimately it all got sorted and the replacement was fine. But this shouldn't have happened in the first place.

2026年9月18日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your feedback and for taking the time to leave us a review.

We were very sorry to read of the issues you experienced with your recent purchase, and that the replacement didn’t go as smoothly as it should have. Any customer with a faulty item should of course be prioritised, so it’s disappointing that the resolution took too long; rest assured we’ll review what happened so that lessons can be learnt from what went wrong and the process improved.

Apologies again,

The Customer Experience team

5つ星のうち5の評価

Excellent service

Excellent service, fast delivery, excellent product!

2026年9月22日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

LG 55" TV 📺

Great price and the 6 year guarantee is amazing. Free delivery and on time, what more can you ask for.
Thanks guys 👍👍👍

2026年9月22日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent Experience

Engaging and helpful staff.
Fast efficient delivery.
Quality product at a great price.

2026年9月19日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

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