Richer Sounds - Plymouth レビュー 

2,274
TrustScore 5段階評価の5

4.9

87-89 Exeter Street, PL4 0AH Plymouth, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... もっと見る

企業が回答しました

5つ星のうち5の評価

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,274)

過去12か月のレビュー数: 24,926

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very quick and favourable resolution of issue.

I was sent an earlier version of the product I ordered (mojo2 2025 rather than the 2026 version). The spec was different. The branch manager quickly offered a discount that was acceptable. I’m very happy with my purchase.

2026年6月9日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

We went in to our local Richer Sounds

We went in to our local Richer Sounds here in Plymouth to take a look at the Sonos ER 100 smart speaker. We were expertly assisted and given plenty of space and time to consider before making a choice without any sense of pressure to make a decision or a purchase.
For these reasons and because the speaker impressed us, we went ahead and bought one.

2026年6月9日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your 5 star review!

5つ星のうち3の評価

90% good

The whole buying process was the usual high standard that i have experienced with Richer Sounds. My issue is that i cant get the item to work as i'd hoped. I am trying to source other bits of kit to allow the item to oparate.

2026年6月8日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for leaving us a review, whilst I'm really pleased the store experience was to our usual high standards I'm sorry that you're having problems with the new purchase of course.

I will arrange for our customer service team to get in touch and help resolve this, if I can be of any more help in the meantime do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Great customer service

Your customer service has always been great.
The staff are quite knowledgable and always helpful.
Ive been buying TV, stereos, speakers, sound bars, subs, etc from you for over 3 decades now and long may it continue.
Your pricing is always good and so is your delivary service.

2026年6月3日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Second LG tv from Richer Sounds

Second LG tv from Richer Sounds, great knowlegeable service, pleasure from start to receipt

2026年6月3日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Richer Sounds raise the bar…

Yet again Richer Sounds raise the bar in retail standards. Exceptional customer service, value, advice, delivery.
Faultless in every respect.
Can't wait to need something they sell again - it's a joy to shop there, at the shop or online, I will never be persuaded to buy anything I can buy from them from one of the faceless retail giants
*SUPPORT YOUR LOCAL RICHER SOUNDS!*

2026年6月1日
自発的なレビュー
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great Business

I have always found the staff helpful, friendly and seriously experienced to deal with your purchase, they are non-pressurising allowing you to browse at your leisure to come to a purchase decision of your own accord. I always head to richer sounds if in need of anything because I love Richer Sounds because the price is often cheaper than elsewhere.

2026年5月25日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent service

Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.

2026年5月21日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Really pleased with both product and service.

I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other devices. When I had questions, they were answered punctually and in a manner that I understood. I couldn’t be more pleased.

2026年5月18日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Easy company to deal with

Purchased a turntable in the clearance sale. Got a good deal for a nice turntable. Turntable came within two days and was easy to set up and start playing my vinyl. Dealt with Josh who was quick to answer my queries and made the purchasing process very easy

2026年5月18日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Doing everything right

Doing everything right. Very happy with attention, service and excellent fitting of tv the same day as purchased. Very happy customer.

2026年5月18日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

I have used Richer Sounds for over 40…

I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF

2026年5月14日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent service

Excellent service. Jamie was very informative,polite and very helpful

2026年4月24日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

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