Richer Sounds - Plymouth レビュー 

2,327
•
TrustScore 5段階評価の5

4.9

87-89 Exeter Street, PL4 0AH Plymouth, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... もっと見る

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5つ星のうち5の評価

I have always shopped at Richer Sounds for my AV kit, so when it was time to replace our OLED TV this year, this was the first place that I looked. As always - the best selection of the latest mo... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... もっと見る

企業が回答しました

5つ星のうち5の評価

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2327件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,327)

過去12か月のレビュー数: 24,662件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Service, Great Outcome

My Cyrus CD7 had given up the ghost after 25 years of service so i was looking for a replacement. I had been told by a dealer locally that the replacement - CDi had sold out completely and not available anywhere. Richer Sounds were advertising stock. I was sceptical so I called the Plymouth branch and spoke to Oana who was helpful, professional and answered my questions - took and order and communicated a delivery date. The product did turn up - earlier than promised and is now working well in the HiFi stack. I then received an email from Oana to check everything was OK. Great service is alive and living in Plymouth !

2026年3月6日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Television

Was helped to make a decision of what was best for me, on choosing a Tv

2026年3月5日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Above and Beyond Service

From the outset the staff at the Plymouth branch have been helpful and personable upon purchasing a number of items.
When there was a problem with a Cambridge Audio amp they went beyond strict protocal to solve the issue.
Thanks Richer Soinds

2026年3月5日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Best shopping experience year after year.

A staff that know the products being sold. The only shop to suggest a cheaper option if they believe it is in the customer interest. A shop that does not want just today's business they want life time customers and I am.

2026年3月4日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Difference refunded

I bought a Hisense tv using Richer Sounds on line store and decided to collect it myself from my local store. Before collecting it a week later I noticed that it was now advertised at a cheaper price. I drew this to the assistants attention when collecting and was immediately refunded the difference. Good experience, well done.

2026年3月3日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Knowledge

Knowledge, helpfulness.

2026年2月28日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Happy to be repeat customers

We are repeat customers to our local Richer Sounds. Why? Because of the personal service with sound knowledge and advice. You can purchase confidently knowing you are getting the best price because the company will price match.
Hopefully it will not require me to return very soon but when I do I am confident that the level of care and service will still be there. Thank you

2026年2月11日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

The go to place for audio and visual expertise

Richer Sounds is my go to experts for all audio and television needs and I'm never disappointed. My recent upgrade of audio equipment was chosen after a lot of help in store. Nothing is too difficult for them and I now have a superb sound system. Many thanks

2026年2月27日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Top notch !

Really great service from Ben , very efficient and went over and above my expectations . Plus amazingly quick delivery . Very impressed !

2026年2月27日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

A big Thankyou to Jay

A big Thankyou to Jay , who kindly helped an old lady , Sort out the paying by card on line . Got there in the end with help . He was very kind and patient .

2026年2月26日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

The best experience 👌

I had the best experience,giving there time & experience the staff wur amazing 👏 recommend,the best music store,for sure,,regards joe

2025年3月6日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Staff very helpful

Staff very helpful, good knowledge of products, ordered set of headphones which arrived earlier than expected.

2026年2月24日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent customer service….Always

Been going here for many many years. Always great customer service and helpful in every way. Will continue to shop here in years to come. Well done to the team at richer sounds

2026年2月22日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Purchase of soundbar

Easy to park & visit the store. Helpful, knowledgable staff who helped me make the decision to purchase the soundbar. Always use Richer Sounds, can’t fault them

2026年1月3日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Budget Headphones

Expert advice on budget headphones guidance given over from the sales assistant. He showed me the various options at the shop's disposal and was very helpful in finding me the right pair.

2026年2月16日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I was looking for a 75 & 40inch- after…

I was looking for a 75 & 40inch- after searching online and trying to bring myself up to speed. I called Richer Sounds, was well advised and wish I had called straight away rather than waste time on the internet.

Both TV and Sounbar packages are excellent

2026年2月18日
Richer Sounds - Plymouth ロゴ

Richer Sounds - Plymouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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