Pleasant. Staff , very helpful , easy to deal with , sorted everything i needed out quickly , i received the goods a lot quicker than i expected , delivery was trouble free , couldn't have gone any b... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... もっと見る
企業が回答しました
The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... もっと見る
企業が回答しました
It was the easiest piece of electronic kit I have ever bought, it took just a few minutes and it was up and running. Very happy and satisfied, a good recommendation by yourselves thank you
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
10 Church Street, PR1 3BQ, Preston, 英国
- 0333 900 0080
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful, knowledgable and friendly
Helpful, knowledgeable and friendly staff. Matt offered to give a demonstration of the equipment I was looking for on a date of my choosing. I did that and subsequently bought the item and am very happy with my purchase. Very accommodating with arranging a weekend delivery and follow up support if I had any issues with set up. Also a six year warrantee gives reassurance.

Richer Sounds - Preston からの回答
I would never go anywhere but Richer…
I would never go anywhere but Richer Sounds for a TV or sound system. The staff are just brilliant. Both knowledge and friendly and the service at point of sale and afterwards is second to none. Thanks team Preston as always

Richer Sounds - Preston からの回答
Great Preston store, as always.
I knew what I wanted before I walked in. Ordered item to be delivered to the store. When I went to collect, extremely friendly, informing me if I had any issues with setup to give them a call. I didn’t ask for help but was offered it, that’s top tier customer service right there.

Richer Sounds - Preston からの回答
Excellent phone service and support
Excellent phone service and support. Fab little radio and fast delivery.

Richer Sounds - Preston からの回答
LG OLED42C54LA great Tv and very good service
From my initial enquiry to Richer Sounds to my purchase the process was made ever so simple. Matthew dealt with enquiry and answered my queries confirming which TV I wished to purchase . He identified this TvLG OLED42C54LA was available at the warehouse . This was delivered to the Preston Store the next morning and Matthew kindly lifted it to our car
Initially I struggled to fit the stand ...bit awkward and would recommend an electric screwdriver ... but the actual TV set up was quite straightforward and I love my new TV. Thankyou

Richer Sounds - Preston からの回答
Great instore experience
The specs online (Richer Sounds and manufacturers websites) were not complete so confusing.
I popped in to my local store and they were a great help. Chatted over my options and advised me on their best recommendation without trying to upsell me anything else.
Delivered really quickly too, but the in store experience was great. (Thank you James!!)

Richer Sounds - Preston からの回答
Great customer service
Purchased 65" tv and speaker package via phone to Preston shop. Whole experience was great even with the tv having a fault. Phone call to shop and exchange was agreed and processed very quickly. Thanks Matt, will shop again when in the market.

Richer Sounds - Preston からの回答
Outstanding Service and a Stunning TV
Fantastic experience with Richer Sounds. I pre-ordered the 77” Samsung S90F OLED and was kept well informed the whole time, with clear and timely updates before delivery. The TV arrived exactly as expected, well handled, and the process was completely hassle-free.
The picture quality is on another level — incredibly sharp with rich colours and deep blacks that make movies and sports look amazing. A big thank you to the staff as well for their professionalism and great communication throughout.
If you’re buying a premium TV, you really can’t go wrong with Richer Sounds. Highly recommended!

Richer Sounds - Preston からの回答
Great people to do business with
Great people to do business with.
Bought a new tv for a friend who couldn't see what was going on with the channel guide. Bigger TV, bigger letters and job done. Well priced and available in store.
Easy to pick up, helpful staff, they have a dog in store, What's not to like?

Richer Sounds - Preston からの回答
Fantastic service
Fantastic service from all the team at Preston. Had a 98 inch tv installed upstairs in a bedroom. Special mention to Geoff and the delivery guys. Couldn’t be happier.
Worth the wait
Very helpful staff , went in originally for a different speaker but glad I waited. Good discount for first purchase and first as a VIP.
Ordered some acoustic energy ae100 mk 2. More than happy.

Richer Sounds - Preston からの回答
I am pleased with the Audio Technica…
I am pleased with the Audio Technica turntable and the Steljes NS3 speakers but had some difficulty setting up the speakers with the banana plugs provided which were poor quality and did not connect properly. Eventually I had to abandon them and connect the stripped terminal wires directly to get the right speaker to function correctly.

Richer Sounds - Preston からの回答

Richer Sounds - Preston からの回答
smart TV from RS
Had a positive phone chat about our choice with Matt. TV came on time, pleasant delivery guys. All set up and really pleased with the whole thing. Our second TV from Richer Sounds.

Richer Sounds - Preston からの回答
Staff at Richer Sounds in Preston are…
Staff at Richer Sounds in Preston are always helpful and knowledgeable. Customer service is great and they provide details about the product so the right choice is made. I always make Richer Sounds my first choice for TV / Tech

Richer Sounds - Preston からの回答
Friendly Staff, Great Prices
I've used Richer Sounds for TV's, DVD Players and audio for over 20 years. My latest purchase is an LG C5 TV. I did a lot of research about both the TV and the best price before buying from Richer Sounds, Not only did they offer the best price deal but they also offered their customary friendly and informative service. Incidentally, if you're looking for a new TV the C5 is stunning.

Richer Sounds - Preston からの回答
Fantastic service from Howie and James…
Fantastic service from Howie and James at the Preston Store as per usual. I had ordered a Kanto Sub8 in black from Preston but they were unavailable for about a month or so, they managed to get me a matt grey version instead within a few days. They kept instouch with me throughout the issue, I couldn't be happier with the service.

Richer Sounds - Preston からの回答
10 out of 10
We bought a LG tv and soundbar from Richer Sounds. There were some unforseen complications in getting it all set up but Howie,the manager was an absolute superstar. 10 out of 10 for customer service.

Richer Sounds - Preston からの回答
Good Service and Product
Howie very obliging over a within-guarantee exchange, and new product very good at a good VIP price.
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