Richer Sounds - Preston レビュー 

2,822
TrustScore 5段階評価の5

4.9

10 Church Street, PR1 3BQ Preston, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... もっと見る

企業が回答しました

5つ星のうち5の評価

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towa... もっと見る

5つ星のうち5の評価

The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch. All went very smoothly. The TV was delivered on time. While it's only been viewed... もっと見る

企業が回答しました

5つ星のうち5の評価

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2822件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,822)

過去12か月のレビュー数: 23,773

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Richer Sounds No 1

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towards a new tv which was in the VIP sale. Worked out as an absolute bargain. The staff at Richer sounds Preston took the order for my new tv and it was delivered to me the next day. Thank you Harrison and Matt at that branch more than helpful all the way. And Ilias at customer service too. Me now am a happy happy Customer and I always am after dealing with Richer Sounds.Need I say more I could but I’d be writing for a week

2026年7月2日
5つ星のうち5の評価

All the guys at Richie sounds was…

All the guys at Richie sounds was absolutely brilliant and so helpful when I went in to buy my tv. They had loads of time for me and to go through the options which were best suited for me. I would definitely recommend them. 100%. I will be definitely going back. Thank you Richie sounds. 10/10.

2026年6月30日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち4の評価

Friendly helpful staff

Friendly helpful staff. This is difficult because I know they can’t stock everything. Wanted an internet/DAB radio, had to order one and have it delivered to home to try, with the option to return/exchange it if I wasn’t happy. There were a couple of units I would have liked to compare but that wasn’t an option in store. As it happens I was happy with my first choice, so happy days.

2026年6月29日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for the helpful feedback, we're really glad that you are happy with the unit you bought but will of course review the store display demonstration options for the range in question in light of your experience.

The Customer Experience team

5つ星のうち5の評価

Props for Preston…

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or better option and was reassured that the model Id originally fancied was still the class leader. Agreed to buy it and was given a discount (unexpectedly) since I was still some weeks from moving into my new house.

2026年6月26日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Really helpful great advice always…

Really helpful great advice always recommend buying from richer sounds great quality products

2026年6月14日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service

2026年6月23日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great costumer service

Great costumer service, very friendly staff (Preston store )

2026年6月23日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

I buy anything that is TV or hifi…

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't need. The 6 year guarantees are a nice touch as well.

2026年6月21日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great Service

Always great customer service , very helpful and friendly .

2026年6月19日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great prices from Richer Sounds.

Great prices from Richer Sounds yet again. I purchased a LG OLED65G56LS for collection. My purchase was ready and waiting at the shop and I was away in minutes with the assistance of the helpful staff.

2026年6月11日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

could not be better

could not be better. friendly knowledgeable staff ,easy to ask for advice

2026年6月15日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great Experince all round

I had a tight budget and wanted sound quality that matched my son's equipment.
This was achieved very easily and I got a much better level of performance than I expected.

2026年6月17日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

All very good.

The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch.
All went very smoothly.
The TV was delivered on time.
While it's only been viewed for 3 days I'm completely satisfied with the picture etc.
I will definitely recommend both Richer Sounds and this LG TV to anyone who enquired.

2026年6月15日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent service and advice

Excellent service and advice. I recently went in to ask about some earbuds I had seen on line. I didn’t want to spend a lot as at 75 I’m now hard of hearing and not able to appreciate the audio subtlety I used to enjoy. However the assistant was patient and helpful and not snobby about my lo-fi choice. I’m pleased with my purchase and the service I received. RS are always competitive on price and helpful and accommodating in helping you to make your choice irrespective of your criteria.

2026年6月13日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Impressed

After a lot of product browsing and changing my mind about brands, sizes and models a number of times, it was so surprising when I called Richer Sounds, I did know the brand but the warmth of the discussion with people who really knew what they were talking about and were very customer focussed with the ability to get things done was truly a super nice experience, impressed.

2026年6月11日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

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