Richer Sounds - Preston レビュー 

2,835
TrustScore 5段階評価の5

4.9

10 Church Street, PR1 3BQ Preston, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... もっと見る

企業が回答しました

5つ星のうち5の評価

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... もっと見る

企業が回答しました

5つ星のうち5の評価

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... もっと見る

企業が回答しました

5つ星のうち5の評価

We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two day... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2835件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,835)

過去12か月のレビュー数: 24,963

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Staff who know good service

The Preston branch, from where I received the music system were very knowledgeable about my issue and product. They sussed out the problem and knew that it would have to be returned to the main repair place.

2026年3月16日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

I always use Preston RS when buying a…

I always use Preston RS when buying a new TV, the staff in Preston are well knowledgeable on all that is TV and what are the best options. decent price as well.

2026年3月14日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち4の評価

Price quality and service was excellent…

Price quality and service was excellent but what's with the e-mails ' Dear Jemmett ' ???? !!! Is a child typing it ?

2026年3月14日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks very much for taking the time to leave your review. I’m really pleased to hear you were happy with the service.

I’m sorry about the confusion caused by the greeting in our follow‑up emails however – that certainly shouldn’t have looked as it did. This was down to a missing detail on the in‑store account, and we’ve since made changes to our email setup to ensure this doesn’t happen again.

Thanks again for your feedback and for choosing Richer Sounds.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Quality and Service

Great service and help as always- Great people too and competitive prices. What’s not to like

2026年3月13日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Better than a price match – simply unbeatable service!

I contacted Richer Sounds to see if they would price match a TV I found elsewhere. Not only did they honor the lower price, but they actually gave me a further discount and a much longer warranty than the competitor! The process was incredibly easy; I just filled out a form on their website, and they emailed me shortly after to finalize the deal. I’m over the moon with the service and the value. Don’t shop anywhere else before checking with these guys first.

2026年3月11日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Having trouble with my hi fi system…

Having trouble with my hi fi system that I couldn’t resolve Howie branch manager at Preston came over and sorted out also making improve ments to it this is the reason I only shop at Richer sounds for anything hi fi always so on the ball and helpful

2026年3月19日
自発的なレビュー
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great service by knowledgeable staff.

Immensely helpful suggestions for a replacement for my cd player, even giving a contact who might be able to repair the old machine.This was not possible so I purchased a Cyrus 40 which I am running in. Thanks to the staff for getting my music back!! And at a good price.

2026年3月11日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Superb customer service

Friendly knowledgeable staff, with no pressure selling. Happy to demonstrate various systems. Relaxed experience. Even changed my order for me when I changed my mind on speaker colour the next day

2026年3月11日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

There was an issue with the product…

There was an issue with the product purchased and they went out of their way to put things right.
It was much appreciated.
Also provided me with details of an excellent installer

2026年3月10日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great Experience

Good communication, delivered the Tv's to branch the next day for pick up. Guys in the Preston store helped carry out the TV's and were good natured and pleasant. Just an overall good experience. Would recommend 5 star

2026年3月9日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Every visit to Richer Sounds is a…

Every visit to Richer Sounds is a pleasure!
The staff are incredibly knowledgable and helpful and genuinely want the best for the customer even if that means recommending a lower price option. I have alway used Richer Sounds for my hi-fi ant TV purchases since the early 1990's and will continue to do so! Keep up the excellent work Julian and team!!!!!

2026年3月8日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Very approachable and highly…

Very approachable and highly knowledgeable. I would have no hesitation in buying from Richer Sounds again. After sales service second to none.

2026年3月6日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great service and advice

Great service and advice again thank u

2026年3月5日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great experience

Discount available on tele. 6 warranty. What’s not to like! Will definitely order again.

2026年3月3日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Friendly professional and not trying to…

Friendly professional and not trying to push me for a sale would always recommend you

2026年3月3日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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