Richer Sounds - Preston レビュー 

2,931
•
TrustScore 5段階評価の5

4.9

10 Church Street, PR1 3BQ Preston, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasin... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2931件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,931)

過去12か月のレビュー数: 24,593件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We wanted a particular TV from Richer…

We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two days later and works fine.

2026年7月13日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Called into my local store for advice

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at home I emailed him as discussed and got his answer and product recommendation nigh on instantly!

Excellent service and the new setup is working well.

2026年7月13日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Large TV purchase

Large TV purchase. Good advice over several weeks.
Decided on yourselves after much thought as to vendor, model, recycling, price. Convenient to swop over the old tv to recycle and new to purchase with help provided by store. All good. Thank You.

2026年7月13日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great service

Great service , staff and product . Thanks

2026年6月22日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Easy to use website

Easy to use website. I called the Preston store to get some advice before making the purchase and that was a good experience too

2026年7月10日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

It was very easy to order instore…

It was very easy to order instore Preston. And I brought my tv that had a software problem and they mended it in shop also I wasn’t without tv they sent my new 65 inch lg the next day and it arrived in the morning could not ask or expect a better service really happy with richer sounds

2026年7月9日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

The staff are extremely helpful and…

The staff are extremely helpful and knowledgeable. i would recommend shopping at Richer Sounds Preston to anyone.

2026年7月9日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great Customer Service

We had a fairly good idea of what we wanted when we visited Richer Sounds about an upgrade to our tv. It was great to actually visit the store and discuss our options with a knowledgeable person for a change. Makes a change from the online options you get nowadays!
Thanks for a great service overall, including a personal touch to arrange collection, and a little set up advice for our new OLED television!

2026年7月2日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Richer Sounds No 1

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towards a new tv which was in the VIP sale. Worked out as an absolute bargain. The staff at Richer sounds Preston took the order for my new tv and it was delivered to me the next day. Thank you Harrison and Matt at that branch more than helpful all the way. And Ilias at customer service too. Me now am a happy happy Customer and I always am after dealing with Richer Sounds.Need I say more I could but I’d be writing for a week

2026年7月2日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

All the guys at Richie sounds was…

All the guys at Richie sounds was absolutely brilliant and so helpful when I went in to buy my tv. They had loads of time for me and to go through the options which were best suited for me. I would definitely recommend them. 100%. I will be definitely going back. Thank you Richie sounds. 10/10.

2026年6月30日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち4の評価

Friendly helpful staff

Friendly helpful staff. This is difficult because I know they can’t stock everything. Wanted an internet/DAB radio, had to order one and have it delivered to home to try, with the option to return/exchange it if I wasn’t happy. There were a couple of units I would have liked to compare but that wasn’t an option in store. As it happens I was happy with my first choice, so happy days.

2026年6月29日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for the helpful feedback, we're really glad that you are happy with the unit you bought but will of course review the store display demonstration options for the range in question in light of your experience.

The Customer Experience team

5つ星のうち5の評価

Props for Preston…

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or better option and was reassured that the model Id originally fancied was still the class leader. Agreed to buy it and was given a discount (unexpectedly) since I was still some weeks from moving into my new house.

2026年6月26日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Really helpful great advice always…

Really helpful great advice always recommend buying from richer sounds great quality products

2026年6月14日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service

2026年6月23日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I buy anything that is TV or hifi…

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't need. The 6 year guarantees are a nice touch as well.

2026年6月21日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great Service

Always great customer service , very helpful and friendly .

2026年6月19日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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